Website Down?

[WeatherFx]

I too am still frustrated. Like others, I get to Book Now and the screen just shows loading, but it never loads. We are not very tech savvy, but husband wonders if it is a problem with an older version of Explorer. Will call Royal, but would appreciate any help. Thanks.

Joanmarie

 

I'm in the tech savvy compartment and still having issues. Used different versions of Explorer and FireFox along with three different versions of windows. Cleared cache, cookies turned off fire walls and antivirus/malware in addition to using different computers that were virgin to RCL. Same results.

 

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[chermilo]

Chrome works for me!

[Beachammo]

Seems to be working now.

 

Strange that a company that depends on the internet for a good proportion of its sales to have such a terrible website.

 

Really unbelievable.....

[Big_G]

Just tried using Mozilla Firefox in a Private Window and that seems to work for me- Go figure!!!

 

That's what I've been using all along.

 

Tried that but I can't get to the cabin selection.

[molly361]

Tried that but I can't get to the cabin selection.

 

Did you try it using a private window or incognito?? I had to do it that way to get it to work

[lovetotravel06]

Still screwed up here. Chrome, Safari, and Firefox. Have tried home net, Mifi, and tethering phone. NOTHING works. Can't price/book anything (or at least what I'm wanting too).

 

Was able to do online check in and print set sail pass earlier. With that great success I'm now not able to access my reservation/s. Really getting annoyed. I think this is day 3 now?!

 

How are the rest of you doing?

[Retired LEO]

IE-NO

Chrome-YES

[Geema]

IE - no

Chrome - no

 

3rd day for me too. :confused:

[AmandaKaye79]

It's the security. If you look up on the address bar, mine had a little shield in the right side so I clicked it and it said royal can't be trusted. Lol. I clicked trust anyway and it has worked ever since.

[Clarea]

It's the security. If you look up on the address bar, mine had a little shield in the right side so I clicked it and it said royal can't be trusted. Lol. I clicked trust anyway and it has worked ever since.

It's normal for the website to be insecure (http) until you log in. However, once you are at the username/password prompt, you should have a secure (https) connection.

[nik23]

Still no luck, Day 3.

 

I Can go through the steps of choosing cruise, but can't get any further into the booking process, cabin selection, etc.

 

Tried: Mac, IE, Incognito, Chrome, and various WiFI connections.

 

Just read last post about security error, but I cant find that error?

 

This is so aggravating.

[Pushka]

Three days for me on PC and phone. Three different browsers. Three different internet connections. I get this:

[Anton]

It's not a security issue. This morning the site was back up and working for me, I did some mock bookings to check, and it was working fine. Just now, it is back to doing what it did previously, locking up once I select a specific cruise. Nothing has changed on my end as far as security settings, etc. The only thing different is it's now 7 hours later, and their website is non-functional again.

[lovetotravel06]

 

Just read last post about security error, but I cant find that error?

 

This is so aggravating.

 

I'm pretty sure it doesn't have anything to do with security (on my end anyway) and you're dang right it's aggravating!!!

[Retired LEO]

Just checked again. Everything's working fine.

[lovetotravel06]

Just checked again. Everything's working fine.

 

Miracle of all miracles, it's working here too!

 

Still can't see my reservation/s and the like but can see cruise prices and have the ability to book cruises!

[kalajori]

How strange that we can pull up all of our reservations, but still cannot book or price new cruises. So aggravating!

Joanmarie

[lovetotravel06]

How strange that we can pull up all of our reservations, but still cannot book or price new cruises. So aggravating!

Joanmarie

 

 

I'm the exact opposite of that!

[flannbarr]

Still no access no matter the browser. Unbelievable.

[Pushka]

I am still on holiday it seems.

[icat2000]

Can't even search on it. Tried with firefox and chrome. RCL don't make it easy to look at cruising with them.

[Clarea]

Still working fine here.

[redcrown]

Not here. Can do everything but book and or price a new cruise :(

[flannbarr]

Saturday morning, 6:15am and the website still does not work properly.

[champagne123]

Saturday morning, 6:15am and the website still does not work properly.

 

This is just UNBELIEVABLE. Just tried again also and NOTHING!!!!! Three days???? Really????