Rare momofmab Posted February 17, 2018 #1 Share Posted February 17, 2018 I booked my cruise with an AmEx travel agent. If I didn't specifically request that automatic gratuities be removed, am I safe to assume they are activated? I want to make sure they are. Is there a way to check on my cruise planner? I know I can call but I was hoping not to have waste 20 minutes weaving through a phone tree :p TIA Link to comment Share on other sites More sharing options...
CruisingNole Posted February 17, 2018 #2 Share Posted February 17, 2018 It's reasons like this that I don't use a TA. It'd drive me crazy if I wasn't in full control of my trip. To the OP - auto-grats can't be adjusted in cruise planner, only at time of booking can you pre-pay those online yourself. You'll need to call your TA or maybe Royal directly if you haven't already pre-paid, but you wish to do so. Link to comment Share on other sites More sharing options...
Ourusualbeach Posted February 17, 2018 #3 Share Posted February 17, 2018 (edited) Automatic gratuities are either added to your account and paid at the time of final payment (contact your TA or look on their invoice as it will show there) or they will be added to your seapass daily once on board in which case you have to go to guest services to have them removed. They cannot be entirely removed ahead of time. Edited February 17, 2018 by Ourusualbeach Link to comment Share on other sites More sharing options...
Rare SpainAlien Posted February 17, 2018 #4 Share Posted February 17, 2018 On my Cruise Planner if I go into payments I can see the costs per guest then there is an extra section called Other Options which shows my pre-paid gratuities Sent from my SM-G920F using Tapatalk Link to comment Share on other sites More sharing options...
papaflamingo Posted February 17, 2018 #5 Share Posted February 17, 2018 It's reasons like this that I don't use a TA. It'd drive me crazy if I wasn't in full control of my trip. Why is this a reason you don't use a TA? The OP could just as easily call RCCL and ask them the question, email or call the TA, or just ask here like he or she did. You don't need to go through your TA to ask whether or not Auto Gratuities are automatically added or ask any other questions, only to make changes to your reservation. I get you like control of your own reservation, don't blame you. But in this case, having a TA or not is pretty irrelevant other than as another source available to the OP. Link to comment Share on other sites More sharing options...
Rare momofmab Posted February 17, 2018 Author #6 Share Posted February 17, 2018 I'll check my cruise planner. I fell like I am in control of my trip, I was just asking what I think is a simple question. I am cruising in about a month and want to make sure no one onboard is shortchanged. I used AmEx because my platinum card had several great perks at the time of my booking and it was just easier to plan through them. Link to comment Share on other sites More sharing options...
SG65CB Posted February 17, 2018 #7 Share Posted February 17, 2018 The default is that automatic gratuities are added to your account each day of the cruise. Unless you specifically choose another option this is what will happen. Link to comment Share on other sites More sharing options...
Scotty G Posted February 17, 2018 #8 Share Posted February 17, 2018 The default is that automatic gratuities are added to your account each day of the cruise. Unless you specifically choose another option this is what will happen. This is the best answer! Link to comment Share on other sites More sharing options...
cb at sea Posted February 17, 2018 #9 Share Posted February 17, 2018 That's right...no worries! Unless you prepay or opt out, they will be charged to your account daily and distributed to the correct people. Link to comment Share on other sites More sharing options...
Rare momofmab Posted February 17, 2018 Author #10 Share Posted February 17, 2018 Great - thanks! Link to comment Share on other sites More sharing options...
Redrobo Posted February 17, 2018 #11 Share Posted February 17, 2018 This is the best answer! But technically not correct. Link to comment Share on other sites More sharing options...
Amp39 Posted February 18, 2018 #12 Share Posted February 18, 2018 Does anyone know how many additional cruise ships will be at the same ports as the Jewel starting on March 5? Are there any theme nights on this cruise? Thanks, Ann marie Link to comment Share on other sites More sharing options...
Clarea Posted February 18, 2018 #13 Share Posted February 18, 2018 Does anyone know how many additional cruise ships will be at the same ports as the Jewel starting on March 5? Are there any theme nights on this cruise? Thanks, Ann marie I use cruisecal.com to look at port loads. Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted February 18, 2018 #14 Share Posted February 18, 2018 Automatic gratuities are either added to your account and paid at the time of final payment (contact your TA or look on their invoice as it will show there) or they will be added to your seapass daily once on board in which case you have to go to guest services to have them removed. They cannot be entirely removed ahead of time. You can call guest service from your stateroom phone to have the gratuity removed. No need to stand in line! (y) Link to comment Share on other sites More sharing options...
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