kaohaul Posted October 11, 2019 #126 Share Posted October 11, 2019 Has anyone status match with Best Western Rewards? Thanks. Link to comment Share on other sites More sharing options...
Dolebludger Posted October 12, 2019 #127 Share Posted October 12, 2019 We are Gold on Regent. Does it match to any MSC status? Link to comment Share on other sites More sharing options...
Fogfog Posted October 13, 2019 #128 Share Posted October 13, 2019 So am reading that some got their match in a few days--and others didn't hear for weeks. Applied a couple weeks ago--and even sent an email with docs/screen shots of status etc. Wondering how long to wait and should I call? Or have the TA call? Link to comment Share on other sites More sharing options...
ads127 Posted October 15, 2019 #129 Share Posted October 15, 2019 On 10/12/2019 at 8:29 PM, Fogfog said: So am reading that some got their match in a few days--and others didn't hear for weeks. Applied a couple weeks ago--and even sent an email with docs/screen shots of status etc. Wondering how long to wait and should I call? Or have the TA call? I have trying since May many email and calls but so far didn’t get. About to cancel my second cruise also they have not transfer it to TA 1 Link to comment Share on other sites More sharing options...
Fogfog Posted October 15, 2019 #130 Share Posted October 15, 2019 3 hours ago, ads127 said: I have trying since May many email and calls but so far didn’t get. About to cancel my second cruise also they have not transfer it to TA What number would I even call to try and deal with this? We have B2B in YC booked and I wanted to have this done and added to our profile etc before final payment Wondering what makes a "match" in a few days vs weeks. I sent it via their app on their website. And then not hearing, sent screen shots and scans of relevant information and our booking information to the office. Still no response. Link to comment Share on other sites More sharing options...
ads127 Posted October 15, 2019 #131 Share Posted October 15, 2019 8 minutes ago, Fogfog said: What number would I even call to try and deal with this? We have B2B in YC booked and I wanted to have this done and added to our profile etc before final payment Wondering what makes a "match" in a few days vs weeks. I sent it via their app on their website. And then not hearing, sent screen shots and scans of relevant information and our booking information to the office. Still no response. I’m pass the final payment. I call couple times still waiting. My cruise is in three weeks. Wish you better luck them me. Please be advised that you can always call our Contact Center at 877.665.4655. Thank you and have a great day! The MSC Voyagers Club Department MSC Cruises (USA) Inc.6750 N. Andrews Avenue, Suite 100Fort Lauderdale, FL 33309 1 Link to comment Share on other sites More sharing options...
Fogfog Posted October 17, 2019 #132 Share Posted October 17, 2019 On 10/15/2019 at 9:39 AM, ads127 said: I’m pass the final payment. I call couple times still waiting. My cruise is in three weeks. Wish you better luck them me. Please be advised that you can always call our Contact Center at 877.665.4655. Thank you and have a great day! The MSC Voyagers Club Department MSC Cruises (USA) Inc.6750 N. Andrews Avenue, Suite 100Fort Lauderdale, FL 33309 I am 10 biz days since I emailed them--and no response. Seriously 2 weeks past an email (with a tracking/job number as received by them) and no response. Just fwd it all back to them noting the MSC #. I'll give it a few days and then call. This is quite disturbing. Just read a thread whereby someone called the the MSC agent was trying to overcharge for a change/cancellation/re-fare thing. Had the guy on the phone waiting 45 min to speak to a supervisor who admitted the pax was correct and still offerred a ridiculous excuse. Where is MSC hiring these people from? Broward County FL. Sad statement Link to comment Share on other sites More sharing options...
L2float Posted October 19, 2019 #133 Share Posted October 19, 2019 Proseccoandsun- If you have not already resolved the Marriott issue, we opened our Bonvoy app, clicked settings, and did a screenshot. This shows first and last name along with your account number. We then took a screenshot of the online ID card, which is under "My Account" on the app. Sent both of those and they were finally satisfied after a month of back and forth frustration. Worst part? We got nothing as Gold Elite. Why didn't they tell me that in the first place? Love MSC, get frustrated with phone nonsense. Link to comment Share on other sites More sharing options...
Lookn4Sun Posted October 20, 2019 #134 Share Posted October 20, 2019 Thanks for the spreadsheet - I didn't realize Hilton honors was on it, hopefully my documentation of silver will work out. Link to comment Share on other sites More sharing options...
Florida Sandy Posted October 21, 2019 #135 Share Posted October 21, 2019 Was told on Seaside they changed their status match to be the highest match on Gold in October 2018. There were upset MSC Black card holders when MSC was doing status match for Black, and to satisfy their loyal MSC voyagers their highest match given is now Gold. Got a Carnival Platinum for MSC Gold! Happy as been on the Seaside and have Divinia and Mergavilia booked. Link to comment Share on other sites More sharing options...
bzv143 Posted October 24, 2019 #136 Share Posted October 24, 2019 Newbie here: how do I match? Thanx. Link to comment Share on other sites More sharing options...
capriccio Posted October 24, 2019 #137 Share Posted October 24, 2019 1 hour ago, bzv143 said: Newbie here: how do I match? Thanx. The program info and instructions are on line: https://www.msccruisesusa.com/en-us/MSC-Voyagers-Club/Loyalty-Match-Program.aspx Link to comment Share on other sites More sharing options...
Fogfog Posted October 24, 2019 #138 Share Posted October 24, 2019 @ads127 I hope you got your information and matched. They did not respond to emails at all. It had been about a month. Our TA called 3 days ago and they said they wanted a different screen shot with first/last name as the banner one only had first name. Did that 72 hrs ago.... She called today as our final payments are due for B2B in a week/10 days. Matched today Diamond. We are pleased but the time it took was slooooow. They never did respond to my email/s Link to comment Share on other sites More sharing options...
shipgeeks Posted October 25, 2019 #139 Share Posted October 25, 2019 Is Black now called Diamond? We were matched to Black a year or so ago; now on our booking I see that we are Diamond, which is noted as the top level. 1 Link to comment Share on other sites More sharing options...
Skoobdo Posted October 26, 2019 #140 Share Posted October 26, 2019 IHG Platinum Elite approved for Voyagers Silver. I should be instantly jumping to Gold in May after my upcoming cruises. Registered for the status match about September 15th, approved today October 26, total 41 days. Link to comment Share on other sites More sharing options...
Rumncoke Posted November 12, 2019 #141 Share Posted November 12, 2019 An email as of last week, Norwegian Platinum Plus is confirmed as matching to Gold. Just FYI From MSC: Norwegian Platinum and Platinum Plus both match to our Gold status level. That is the current level that we match to. Link to comment Share on other sites More sharing options...
francisbacon Posted November 15, 2019 #142 Share Posted November 15, 2019 @Fogfog what did you match against to get diamond? Link to comment Share on other sites More sharing options...
Gallivanting Souls Posted November 26, 2019 #143 Share Posted November 26, 2019 I'm Gold on Carnival and matched to Silver on MSC. Cheers to a free drink! Link to comment Share on other sites More sharing options...
skings Posted November 27, 2019 #144 Share Posted November 27, 2019 On 11/25/2019 at 11:41 PM, familyoutdoors said: I'm Gold on Carnival and matched to Silver on MSC. Cheers to a free drink! Hi "family" I am also "gold" on Carnival 39 points. I sent my paperwork in October and have not heard from MSC. How long did it take for your approval? Sent picture of Carnival page with name and id# with list of cruises. Link to comment Share on other sites More sharing options...
Gallivanting Souls Posted November 27, 2019 #145 Share Posted November 27, 2019 8 hours ago, skings said: Hi "family" I am also "gold" on Carnival 39 points. I sent my paperwork in October and have not heard from MSC. How long did it take for your approval? Sent picture of Carnival page with name and id# with list of cruises. It took a couple of weeks for me. I wasn't sure I wanted to bother to only be matched to silver, but hey, it's a free drink! Try this number 877-665-4655. Good luck! Link to comment Share on other sites More sharing options...
skings Posted November 28, 2019 #146 Share Posted November 28, 2019 My thoughts too on being "Silver" but after TA cruise in April, I may decide to stick with MSC Link to comment Share on other sites More sharing options...
funji1 Posted November 30, 2019 #147 Share Posted November 30, 2019 SInce Carnival owns HAL, can you combine your status for MSC reconition? What does one have to do to transfer to MSC? Thanks! Link to comment Share on other sites More sharing options...
Markanddonna Posted December 1, 2019 #148 Share Posted December 1, 2019 I was matched to Black in October 2018 with NFL platinum. The rules changed in November, 2018. I just got off the Grandiosa and my card was black but said diamond. Link to comment Share on other sites More sharing options...
MJC Posted December 2, 2019 #149 Share Posted December 2, 2019 I booked my cruise 4 weeks ago and applied for status match for Princess right away. I haven't gotten a response yet. CS said it would appear on my account on the website, but where? And shouldn't I get an email or letter? Should I sign up for Voyager Club now or wait until I get my match? Link to comment Share on other sites More sharing options...
Rare carlmm Posted December 2, 2019 #150 Share Posted December 2, 2019 14 hours ago, MJC said: Should I sign up for Voyager Club now or wait until I get my match? You should wait, you will get your member ship number with the match. If you sign up you risk to mess up the process and get stucked with being a new member. From all the reports the time it takes can vary a lot. It is a courtesy by MSC. Link to comment Share on other sites More sharing options...
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