Did someone lose a ring? Royal Princess

[kittyk77]

On the Royal Princess last week, we found a ring under our bed. It seems like such a special ring, I am sure someone is missing it. If you are missing your ring, please message me with the cabin room you were in. Thanks! 

[Shmoo here]

3 minutes ago, kittyk77 said:

On the Royal Princess last week, we found a ring under our bed. It seems like such a special ring, I am sure someone is missing it. If you are missing your ring, please message me with the cabin room you were in. Thanks! 

Really?  You didn't turn it in on the ship? More likely Princess can track down whose ring it is than that the owner is here on Cruise Critic.

Edited December 1, 2019 by Shmoo here

[pms4104]

16 minutes ago, kittyk77 said:

On the Royal Princess last week, we found a ring under our bed. It seems like such a special ring, I am sure someone is missing it. If you are missing your ring, please message me with the cabin room you were in. Thanks! 

Any reason you did not turn it in to the Royal Lost and Found?

 

Further, there is no established messaging capability on these forums.

Edited December 1, 2019 by pms4104

[Tucker in Texas]

Sometimes things you turn in to the purser become permanently lost.  The best thing to do, if you are on the ship, is leave a message with the purser that you have found an item and to contact you and to post a notice on the community bulletin board.  If you are off the ship, contact the ship's home lost and found with the same message and leave your cell phone number.  

 

On a recent cruise I was on, an expensive camera was left in the smoking section.  The crew member there knew who it belonged to but not his name.  Turned it in to the purser's desk.  The next day, told the gentleman that he had found it and turned it in.  The man went down to the desk and they denied having it.  So the crew member went down to the desk with the individual and told them he had personally turned it in and, if necessary, could even name the individual he gave it to.  .  Suggested they go look harder and, tada, found the camera. 

 

Another time a locket was found and turned in.  Later the person that found it saw a notice on the community bulletin board looking for the lost locket.  It wasn't particularly valuable but had sentimental value.  She  contacted her and told her she  had found and turned in to the front desk.  The desk denied having it and the person that turned it in could not identify who she had given it to. 

 

I left a camera behind in a lounge.   We were the. last to leave as it was being shut down for the evening..  Five minutes later went back to get it and it was gone.  Could have been turned in, could have been taken by a crew member who was finishing things up. No matter, it was not at lost and found that night or the next day.   Fortunately, I had travel insurance that covered it even though it was just a point and shoot worth only about $100.  

 

 

[Bwana Tom]

9 minutes ago, Tucker in Texas said:

Sometimes things you turn in to the purser become permanently lost.  The best thing to do, if you are on the ship, is leave a message with the purser that you have found an item and to contact you and to post a notice on the community bulletin board.  If you are off the ship, contact the ship's home lost and found with the same message and leave your cell phone number.  

 

On a recent cruise I was on, an expensive camera was left in the smoking section.  The crew member there knew who it belonged to but not his name.  Turned it in to the purser's desk.  The next day, told the gentleman that he had found it and turned it in.  The man went down to the desk and they denied having it.  So the crew member went down to the desk with the individual and told them he had personally turned it in and, if necessary, could even name the individual he gave it to.  .  Suggested they go look harder and, tada, found the camera. 

 

Another time a locket was found and turned in.  Later the person that found it saw a notice on the community bulletin board looking for the lost locket.  It wasn't particularly valuable but had sentimental value.  She  contacted her and told her she  had found and turned in to the front desk.  The desk denied having it and the person that turned it in could not identify who she had given it to. 

 

I left a camera behind in a lounge.   We were the. last to leave as it was being shut down for the evening..  Five minutes later went back to get it and it was gone.  Could have been turned in, could have been taken by a crew member who was finishing things up. No matter, it was not at lost and found that night or the next day.   Fortunately, I had travel insurance that covered it even though it was just a point and shoot worth only about $100.  

 

 

That is great advice. Thanks for pointing out the best way to handle a situation like this. You can't always assume people are honest and will do the right thing.

Tom

[Steelers36]

Still, whatever bad thing someone might have experienced, the ring should have been turned in at the PSD.  Perhaps take a picture of it on smartphone first.  Perhaps turn it in along with cabin mate.  For sure obtain the business card of the employee accepting the ring.  Perhaps mention as suggested that you are going to post it on CC.  (The chances of making a connection on CC are pretty remote).

 

Since the OP did not do this, then I would call Princess and explain that the item was found when packing up at end of cruise and forgot to get it to the PSD before disembarking.  Princess will know how to reach the passengers staying in the cabin on the prior voyage and can find out if something was lost.  It is also possible it was there from the next previous guest (assuming Stewart was not attentive on turnovers since a ring was found in the first place).

 

[MissP22]

At this time your only hope of returning the ring is to contact Princess so they can contact the ship to ask them if anyone is looking for it.

Advertising on CC won't be seen by 1 % of the people on board and there's no assurance they'll read CC when returning home.

Otherwise you have a new piece of jewelry. 😉

[Retired_Army]

A few years ago my wife lost an earring in the Explorers Lounge.  We search the area where we were seated, floor seat and cushions, etc, but couldn't find it and assumed it was lost for good, probably sucked up in the vacuum.  Wasn't from Tiffany's or Cartier, but wasn't inexpensive either and was a memento of an earlier Mediterranean cruise.  Went down to passenger services desk the next morning and it was there.  😇

 

Just our experience, but there are still honest and caring people out there.  Steelers36 offers some good advice, the PSD is really your best chance of getting something found back to its rightful owner.

Edited December 1, 2019 by Retired_Army

[Reina del Mar]

Not everyone who cruises uses Cruise Critic.!!!

 

Please hand in any items which are found to Guest Services....take a photograph and insist on having a written receipt for the item, signed by agent receiving it.

 

I lost a stone from an earring on the first part of a B2B cruise last summer ( could have been aboard ship or in port)..it was never found..but I called at Guest Services every few days and spoke to different people. They were all very helpful and checked both the Lost and Found Box and the safe each time.

[1025cruise]

If I lost something on a cruise, I would be contacting the cruise line. I might post something on this board, but my main point of contact would be the cruise line. While I understand your intentions are honest, you should have turned it in.

[Papa Yoda]

17 hours ago, kittyk77 said:

On the Royal Princess last week, we found a ring under our bed. It seems like such a special ring, I am sure someone is missing it. If you are missing your ring, please message me with the cabin room you were in. Thanks! 

 

1. Welcome to Cruise Critic!

2.  There is no "Message" service here.

3.  As noted: call Princess.

[karatemom2]

21 hours ago, Tucker in Texas said:

Sometimes things you turn in to the purser become permanently lost.  The best thing to do, if you are on the ship, is leave a message with the purser that you have found an item and to contact you and to post a notice on the community bulletin board.  If you are off the ship, contact the ship's home lost and found with the same message and leave your cell phone number.  

 

On a recent cruise I was on, an expensive camera was left in the smoking section.  The crew member there knew who it belonged to but not his name.  Turned it in to the purser's desk.  The next day, told the gentleman that he had found it and turned it in.  The man went down to the desk and they denied having it.  So the crew member went down to the desk with the individual and told them he had personally turned it in and, if necessary, could even name the individual he gave it to.  .  Suggested they go look harder and, tada, found the camera. 

 

Another time a locket was found and turned in.  Later the person that found it saw a notice on the community bulletin board looking for the lost locket.  It wasn't particularly valuable but had sentimental value.  She  contacted her and told her she  had found and turned in to the front desk.  The desk denied having it and the person that turned it in could not identify who she had given it to. 

 

I left a camera behind in a lounge.   We were the. last to leave as it was being shut down for the evening..  Five minutes later went back to get it and it was gone.  Could have been turned in, could have been taken by a crew member who was finishing things up. No matter, it was not at lost and found that night or the next day.   Fortunately, I had travel insurance that covered it even though it was just a point and shoot worth only about $100.  

 

 

 

Thank you for sharing this. I was the person who found the locket and shared the story here. It still breaks my heart to this day the I did the “right” thing by turning it in to Guest Services only to discover it had mysteriously disappeared when by chance I found the owner through a note she left in the game room. She had been to Guest Services numerous times looking for it only to be told nothing like it had been turned in. We went to the desk together and the very man I personally handed it to denied that I had done so or that he had ever even laid eyes on me. The portion of the desk where I walked up happened to be just outside camera range so a Security investigation turned up nothing. The locket belonged to the lady’s recently deceased Mother and it was a treasured sentimental possession. It slipped off her neck during sail away and my husband found it on the deck. It should be around her neck today if it had not been stolen. 

 

Here is what you need to do if you find an item to turn in:

 

1. Photograph the item so there is a visual record. 

2. When you turn it in, ask that it be taken by two representatives and get both of their names. 

3. Ask to see it logged into the lost and found book and take a photo. 

4. Make sure this all happens under one of the cameras positioned over the guest services desk. 

5. Check back to see if someone has claimed it and ask to see it was recorded. 

 

I hate to seem so jaded but I regret to this day the blind faith I placed in the idea that the person I gave it to was honest. 

[jennybenny]

We've been lucky, once we left an expensive camera in the disembarkation lounge, and got it back after we left the ship.  I have had the stone fall out of my ring and found it by the Explores Lounger (on hands and knees).  We've also lost goggles for swimming (never turned in) and flip flops left by the pool, but I suppose that's an OK loss.  I can't believe that turning stuff into Guest services would be "stolen" further, but I understand it can can happen.  😞 

[trafficgirl124]

I think on the Princess Cruises Elite Facebook page a lady was saying her husband lost his wedding band. You might want to check it out if it’s that type of ring. 

[greenie082756]

One time, in the casino area,  I found a credit card sticking out of the cash machine (ATM), it was making noises, and no one was around. 

I thought I did the right thing by turning it in to the front desk.

Now I wonder if that person ever got their credit card back.

Its a shame that we have to go through so many steps to be honest against those that are not.

[turquoisesea]

Many years ago we found a solid gold men’s wedding band in the safe on our last day of the cruise. ( Under the lip at the Safe’s door).  We debated how anyone at the pursers desk would try to locate the owner, who was obviously on a previous cruise. We decided not to leave it and contact the RCCL version of the Captain’s  Circle when we returned.  
A quick call to the Captain’s Circle line was the right thing!  The ring had engraved initials and they researched previous passengers who had been in our cabin.  Bingo!  They contacted them and the wife called me.  I mailed it to them the next day.  Interesting, the wife never thanked me. Maybe she was upset that her husband had taken his wedding ring off.   😂😂

[kittyk77]

1 minute ago, fredu said:

What are you looking for here?

Validation that you did the right thing by NOT turning it to who might have been more in a position

to return the ring to its rightful owner (Princess) and that you are playing sleuth trying to find the

rightful owner here?

Talk about looking for a needle in a haystack.

Have a great night as well and hopefully you can sleep well without any guilty feelings.

I’ll sleep fine and if I don’t find what I’m looking for, I can send it to Princess. Not that earth shattering. 

[jennybenny]

I like the Captain Circle thing someone suggested. Maybe they can help? Don’t think sending back to Princess will ensure a return 

[kittyk77]

On 12/1/2019 at 5:45 PM, jennybenny said:

We've been lucky, once we left an expensive camera in the disembarkation lounge, and got it back after we left the ship.  I have had the stone fall out of my ring and found it by the Explores Lounger (on hands and knees).  We've also lost goggles for swimming (never turned in) and flip flops left by the pool, but I suppose that's an OK loss.  I can't believe that turning stuff into Guest services would be "stolen" further, but I understand it can can happen.  😞 

When I went to guest services, they didn’t even ask any questions of where I found it, etc. Was definitely off putting. As is the research I did regarding Princesses Lost & Found. Thought I’d try a go on here. I’ve been in contact with Princess Headquarters and I will probably be sending it back to them though...

[roxievegas]

Kittyk77

 

You could have done a number of different things, but you choose to do it the way you did.  Don't second guess yourself and don't allow anyone to tell you that you did it wrong

 

You are attempting to find the owner.  Good for you.  You could have kept the ring yourself and no one would have known, but you didn't

 

I lost a ring two years ago, have no idea where, just looked down at my hand and it was not there.  Either someone found it and kept it, turned it in to customer service and someone there kept it, or it got thrown overboard - I will never know.

 

Hope you hear from the owner soon.

[gotta cruise again]

21 hours ago, kittyk77 said:

When I went to guest services, they didn’t even ask any questions of where I found it, etc. Was definitely off putting. As is the research I did regarding Princesses Lost & Found. Thought I’d try a go on here. I’ve been in contact with Princess Headquarters and I will probably be sending it back to them though...

I found a 14k gold bracelet with small diamonds under a table in a MDR while attending a seminar. I went to guest services and asked how they would deal with a found item. I cannot remember exactly what I was told but it was definitely not encouraging that the bracelet would be kept safe or any effort would be made to find the person. I decided to leave my name & cabin phone # in case the owner did inquire. I had a friend with me at the time and she too agreed that she wasn’t comfortable with the lack of procedures for a fine piece of jewelry.

 

She did ask and called me!! She told me the dining room name & table number in addition to describing the bracelet and was able to come right away to the cabin. She was a recent widow tracing with fairly young children and the bracelet was a gift from her husband; I think she wore it on that formal night to think of him. We both cried!! I am so glad I did not chance giving that bracelet to guest services for 2 reasons: (1) I wasn’t confident in their procedures and had previously read on CC of others who had had difficulties with lost & found, and (2) I would have missed getting meet this lovely woman and hearing her story!

 

If I hadn’t heard from anyone inquiring about the bracelet, I would have contacted Princess once I got home to determine the next course of action. It seems more likely an item would find its way back to its owner if the item was in CA headquarters vs. floating around the ocean.

 

Based on my experience, I think you did just right not leaving it on the ship; and kudos for posting on social media site(s) on the off chance the owner may notice while you contact headquarters!!

 

 

[MissP22]

I wonder what  Princess does with all the lost articles turned in and never claimed?

[c-boy]

email Princess and get back to us when/if they answer you.

[Colo Cruiser]

On 12/2/2019 at 7:56 PM, kittyk77 said:

I’ll sleep fine and if I don’t find what I’m looking for, I can send it to Princess. Not that earth shattering. 

Oh I don't know, theft comes to mind.

[pablo222]

On 12/4/2019 at 6:25 AM, MissP22 said:

I wonder what  Princess does with all the lost articles turned in and never claimed?

 

I was going to say 'trivia prizes'.

 

But, sadly, the items would be way, way too nice for this.