Rare Jim_Iain Posted February 7, 2020 #26 Share Posted February 7, 2020 I'm curious about one thing and hoping someone might have experience. I have 3 bookings made prior to the June 1, 2019 deadline while on-board. I have since re-booked after the June 1 date but using the original booking number. Would these qualify or not? Link to comment Share on other sites More sharing options...
wrk2cruise Posted February 7, 2020 #27 Share Posted February 7, 2020 21 minutes ago, Jim_Iain said: I'm curious about one thing and hoping someone might have experience. I have 3 bookings made prior to the June 1, 2019 deadline while on-board. I have since re-booked after the June 1 date but using the original booking number. Would these qualify or not? No I had that situation. It's the original booking date on the reservation. If the original booking was before June 1, 2019 you can expect to be denied if you have any perks. Link to comment Share on other sites More sharing options...
Phxazzcruisers Posted February 7, 2020 #28 Share Posted February 7, 2020 2 hours ago, MisterBill99 said: You know there is no way they can enforce that since they're not going to check after they apply it, even if you get it right before sailing. And the form says "at least 2-3 weeks prior to sailing." It does not say "no more than 2-3 weeks prior to sailing". I'm not suggesting that people sell their stock after getting it, but telling people not to apply until after final payment isn't helpful. Better to do it now and not forget about it. I'm going to submit my Royal Caribbean cruise in September. Personally, I am thrilled that they did this(and had not heard until I found this thread). The shareholder offer for Royal used to be worthless, but fortunately their stock did well Carnival was much more liberal with theirs. That's fine, I just try to be honest and do it the right way. to each his own Link to comment Share on other sites More sharing options...
MisterBill99 Posted February 7, 2020 #29 Share Posted February 7, 2020 (edited) 22 minutes ago, Phxazzcruisers said: That's fine, I just try to be honest and do it the right way. to each his own But once again, the "right way" is to go by their rules. And their rules do not say that you need to wait until final payment, or even 2-3 weeks before the cruise. But we can agree to disagree. Edited February 7, 2020 by MisterBill99 Link to comment Share on other sites More sharing options...
TeaBag Posted February 7, 2020 #30 Share Posted February 7, 2020 12 hours ago, wrk2cruise said: Ok found the survey method https://rclshareholderbenefit.questionpro.com This is what my question was about. I've used the email method for years. I believe this is new as I'm very familiar with the FAQ and had not seen this option before. Thank you so much for posting this. I did not know you could do this on-line. Link to comment Share on other sites More sharing options...
Phxazzcruisers Posted February 7, 2020 #31 Share Posted February 7, 2020 9 hours ago, MisterBill99 said: But once again, the "right way" is to go by their rules. And their rules do not say that you need to wait until final payment, or even 2-3 weeks before the cruise. But we can agree to disagree. But the rules do say that one must own the stock at the time of sailing, and no one can guarantee that they will still own the stock six months or a year or longer from now. No one knows what the future holds. We will definitely agree to disagree Link to comment Share on other sites More sharing options...
Wine-O Posted February 7, 2020 #32 Share Posted February 7, 2020 42 minutes ago, Phxazzcruisers said: But the rules do say that one must own the stock at the time of sailing, and no one can guarantee that they will still own the stock six months or a year or longer from now. No one knows what the future holds. We will definitely agree to disagree I got approved on 28 June 2019 for OBC for a cruise that departs on 8 May 2021. I've never been requested to reconfirm my share holdings just prior to the cruise. There are three ways to request the shareholder OBC. Do what makes you feel warm and fuzzy. 🍷 1 Link to comment Share on other sites More sharing options...
Rare 81Zoomie Posted February 7, 2020 #33 Share Posted February 7, 2020 14 hours ago, Jim_Iain said: I'm curious about one thing and hoping someone might have experience. I have 3 bookings made prior to the June 1, 2019 deadline while on-board. I have since re-booked after the June 1 date but using the original booking number. Would these qualify or not? We are on your Equinox sailing in March. I was pretty excited to see that I might finally get shareholder credit like we have been getting with CCL for years. I emailed in the form and documents on Wed. I received a confirmation email from Celebrity that it was received. I was delighted to see an email from Celebrity this morning until I saw that I had been denied. I went to the link provided and the only thing I can find that would apply is that our reservation was made in Jan 2019. Since you frequently get different answers from different people at Celebrity, I’m wondering if it’s worth trying again next week. Link to comment Share on other sites More sharing options...
wrk2cruise Posted February 7, 2020 #34 Share Posted February 7, 2020 Nothing stops you from re-submitting but if you have any other Celebrity promos like the perks (even though you pay for them in the cruise fare) you should be denied per the rules. Only bookings made after June 1, 2019 are eligible to combine with other promos. Link to comment Share on other sites More sharing options...
Phxazzcruisers Posted February 7, 2020 #35 Share Posted February 7, 2020 32 minutes ago, 81Zoomie said: We are on your Equinox sailing in March. I was pretty excited to see that I might finally get shareholder credit like we have been getting with CCL for years. I emailed in the form and documents on Wed. I received a confirmation email from Celebrity that it was received. I was delighted to see an email from Celebrity this morning until I saw that I had been denied. I went to the link provided and the only thing I can find that would apply is that our reservation was made in Jan 2019. Since you frequently get different answers from different people at Celebrity, I’m wondering if it’s worth trying again next week. You can always try again, but I do not think it will help. The new benefit is for bookings made after June 2019, not before. If you made the reservation in January of 2019, it is not eligible,. Link to comment Share on other sites More sharing options...
MisterBill99 Posted February 7, 2020 #36 Share Posted February 7, 2020 3 hours ago, Phxazzcruisers said: But the rules do say that one must own the stock at the time of sailing, and no one can guarantee that they will still own the stock six months or a year or longer from now. No one knows what the future holds. We will definitely agree to disagree You could submit it two weeks before sailing and have already sold it the day after the statement closed. So waiting for almost the last minute is no guarantee that you still own the stock. There is no way they can verify that you still own it no matter when you submit it. I've had discussions like this with someone on the Holland America board who also claimed that you needed to submit it 2-3 weeks before instead of what the terms actually said. You do what you want and the rest of us will go by the stated terms. Link to comment Share on other sites More sharing options...
MisterBill99 Posted February 7, 2020 #37 Share Posted February 7, 2020 (edited) 16 minutes ago, Phxazzcruisers said: You can always try again, but I do not think it will help. The new benefit is for bookings made after June 2019, not before. If you made the reservation in January of 2019, it is not eligible,. We agree on this one. This reservation is still under the old terms which means no perks or anything else on the reservation. Submitting again won't help unless someone makes a mistake and approves it. Edited February 7, 2020 by MisterBill99 Link to comment Share on other sites More sharing options...
Phxazzcruisers Posted February 7, 2020 #38 Share Posted February 7, 2020 55 minutes ago, MisterBill99 said: You could submit it two weeks before sailing and have already sold it the day after the statement closed. So waiting for almost the last minute is no guarantee that you still own the stock. There is no way they can verify that you still own it no matter when you submit it. I've had discussions like this with someone on the Holland America board who also claimed that you needed to submit it 2-3 weeks before instead of what the terms actually said. You do what you want and the rest of us will go by the stated terms. And you do what you want and I will be honest and follow the rules. 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 7, 2020 #39 Share Posted February 7, 2020 2 hours ago, 81Zoomie said: We are on your Equinox sailing in March. I was pretty excited to see that I might finally get shareholder credit like we have been getting with CCL for years. I emailed in the form and documents on Wed. I received a confirmation email from Celebrity that it was received. I was delighted to see an email from Celebrity this morning until I saw that I had been denied. I went to the link provided and the only thing I can find that would apply is that our reservation was made in Jan 2019. Since you frequently get different answers from different people at Celebrity, I’m wondering if it’s worth trying again next week. I think the key for you is the date you booked the cruise. If before June 2019 you probably will get another rejection if booked after then you should qualify. I am in much of the same situation regarding many of the cruises I have booked. Link to comment Share on other sites More sharing options...
CruisinDawn Posted February 7, 2020 #40 Share Posted February 7, 2020 I was concerned because we booked Feb 22nd, 2020 on May 28th, 2019 that we would not get it so I waited until late January to request it, BINGO another $100 in OBC appears then got a confirmation email, whew!! BonVoyage Dawna Link to comment Share on other sites More sharing options...
MisterBill99 Posted February 7, 2020 #41 Share Posted February 7, 2020 1 hour ago, CruisinDawn said: I was concerned because we booked Feb 22nd, 2020 on May 28th, 2019 that we would not get it so I waited until late January to request it, BINGO another $100 in OBC appears then got a confirmation email, whew!! Sounds like you got lucky! Link to comment Share on other sites More sharing options...
wrk2cruise Posted February 7, 2020 #42 Share Posted February 7, 2020 25 minutes ago, MisterBill99 said: Sounds like you got lucky! Unless they booked with no perks which is possible. But I have been lucky once or twice. Link to comment Share on other sites More sharing options...
wrk2cruise Posted February 19, 2020 #43 Share Posted February 19, 2020 Can someone tell me if they got an email approval/denial when they used the online survey method to apply? I've always used the email process in the past and would get an automated email immediately confirming receipt then later an email with approved/denied. I filled out the survey form online the other day and I've received nothing. Link to comment Share on other sites More sharing options...
wrk2cruise Posted February 22, 2020 #44 Share Posted February 22, 2020 OBC was added today. Only way I know is that I received a new Guest Invoice which is weird as my reservation is with a TA and Celebrity shouldn't be sending these to me directly. So far no email. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 22, 2020 #45 Share Posted February 22, 2020 On 2/19/2020 at 12:23 PM, wrk2cruise said: Can someone tell me if they got an email approval/denial when they used the online survey method to apply? I've always used the email process in the past and would get an automated email immediately confirming receipt then later an email with approved/denied. I filled out the survey form online the other day and I've received nothing. I submitted 5 using the online survey and got rejected on all of them 10 days later. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 22, 2020 #46 Share Posted February 22, 2020 Just confirming - I submitted a request yesterday using the portal and up until now have received nothing. Link to comment Share on other sites More sharing options...
critterchick Posted February 22, 2020 #47 Share Posted February 22, 2020 On 2/6/2020 at 7:24 AM, Phxazzcruisers said: There is actually a form to fill out on line and attach the brokerage statement as an attachment. Very easy to do. No emailing required How do you redact your sensitive information (such as the account number)? Link to comment Share on other sites More sharing options...
Rare NMTraveller Posted February 22, 2020 #48 Share Posted February 22, 2020 5 minutes ago, critterchick said: How do you redact your sensitive information (such as the account number)? I black marker over the account info and scan it in. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 22, 2020 #49 Share Posted February 22, 2020 6 minutes ago, critterchick said: How do you redact your sensitive information (such as the account number)? I use the markup tool on Acrobat Pro and cut it out. Others have printed used a felt pen and then rescanned. Link to comment Share on other sites More sharing options...
Phxazzcruisers Posted February 22, 2020 #50 Share Posted February 22, 2020 50 minutes ago, critterchick said: How do you redact your sensitive information (such as the account number)? I print out the report, or if you get in in the mail follwo the same. I then black out the information such as account number, other shares in the account and any total $$$ not pertaining solely to the RCCL stock portion. I then scan the document and send it with all of the non required and confidentail information blacked out. I hope this helps Link to comment Share on other sites More sharing options...
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