Blizzard54 Posted June 23, 2020 #51 Share Posted June 23, 2020 On 6/22/2020 at 9:39 AM, CC Help Jenn said: At this time we are having an email provider issue. The issue appears to be limited to hotmail/outlook/yahoo accounts that use a shared email blocklist. We have a ticket in with our email provider who are currently working on the concern and hope to have it resolved soon. I have not received any email notices for a couple weeks now. I have a comcast account. Link to comment Share on other sites More sharing options...
Dixe Lee Posted June 23, 2020 Author #52 Share Posted June 23, 2020 Since first posting this thread I had several weeks without any notifications and in the meantime I had changed my email to my husband’s, started getting notifications and then recently changed my email back to mine and am now getting notifications. It is great 😁 but not sure what or why this is now working for me. Link to comment Share on other sites More sharing options...
ranchette Posted June 26, 2020 #53 Share Posted June 26, 2020 I am not receiving notifications on my email. How can I fix this? Link to comment Share on other sites More sharing options...
LuCruise Posted July 9, 2020 #54 Share Posted July 9, 2020 Notifications started working again last week, but as of yesterday stopped again. Anyone else? Link to comment Share on other sites More sharing options...
Dixe Lee Posted July 9, 2020 Author #55 Share Posted July 9, 2020 This is the first I have gotten in a week but saw posts that I should have been notified of and did not. Link to comment Share on other sites More sharing options...
CC Help Jenn Posted July 9, 2020 #56 Share Posted July 9, 2020 From what I understand the same email provider issue mentioned prior may have cropped up again. I will update when I have more info 1 Link to comment Share on other sites More sharing options...
ranchette Posted July 9, 2020 #57 Share Posted July 9, 2020 I have not received any notifications in my emails in a very long time Link to comment Share on other sites More sharing options...
Rare h20skibum Posted July 9, 2020 #58 Share Posted July 9, 2020 None of mine started again. Haven’t received any since June 10th. Link to comment Share on other sites More sharing options...
Rare Stickman1990 Posted September 2, 2020 #59 Share Posted September 2, 2020 On 6/1/2020 at 12:47 AM, Stickman1990 said: I am not receiving notifications - is anyone else having the same problem? I gave up trying to resolve this with CC earlier this year - and lo and behold yesterday the notification emails have restarted No changes at my end so I wonder what CC has done at their end Hopefully it stays working going forward Link to comment Share on other sites More sharing options...
Rare Host Kat Posted September 2, 2020 #60 Share Posted September 2, 2020 (edited) 3 minutes ago, Stickman1990 said: I gave up trying to resolve this with CC earlier this year - and lo and behold yesterday the notification emails have restarted No changes at my end so I wonder what CC has done at their end Hopefully it stays working going forward See Jenn's post on another thread: Perhaps they started "tinkering" with it yesterday. Edited September 2, 2020 by Host Kat Typo due to fat fingers & skinny laptop keys! 1 Link to comment Share on other sites More sharing options...
CC Help Jenn Posted September 3, 2020 #61 Share Posted September 3, 2020 We were tinkering the other day and what we did could have started some notifications back up. Since they are currently working let's try to keep them that way. I suggest having your notifications so that they do not overwhelm your email provider --- part of the problem is email providers marking or treating our email as spam due to certain behaviors. This could include: A person deleting multiple emails without reading them Marking the email as spam (even if by accident) Possibly receiving many emails in a short period of time (think instant notification - active thread) they may kick the email back My suggestion to start, if you normally receive many many notifications: First Make sure that our email is added to your safe senders list. cruisecritic@invisioncloudcommunity.com and community@cruisecritic.com If it works for you, Choose the notification setting that states: Only send one email notification for content I follow until I revisit the community. You can find your settings here: https://boards.cruisecritic.com/notifications/options/ Make sure you open and read some of the emails 😉 Deleting without reading can make the email provider think that you don't want those emails Hope this helps Link to comment Share on other sites More sharing options...
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