MountainEER74 Posted June 19, 2020 #276 Share Posted June 19, 2020 On 6/17/2020 at 3:32 PM, MountainEER74 said: April 25, 2020 14 Day Europe Odyssey on Crown Princess Cancelled 3/8/20 with 50% cancellation fee to be returned in FCC Received CC refund for 50% of fare on 3/12/20 Picked Option 2 on 3/12/20 to get remainder refunded and 25% FCC Received Compensation Receipt acknowledging Opt. 2 on 3/12/20 Received second cancellation notice indicating no cancellation fee on 5/23/20 (what is this? Made me think they were working on my refund.) Still NO CC refund for remainder of cruise fare or FCC. On 6/17/2020 at 7:07 PM, MountainEER74 said: 6/17/20 - Hours after posting the above I received the 25% FCC for this cruise. Hopefully CC refund will show up tonight or tomorrow. CC refund showed up in my account today, dated on June 12. Now I can look forward to hopefully being on the Enchanted Princess next May. 1 Link to comment Share on other sites More sharing options...
Criusewanderlust Posted June 19, 2020 #277 Share Posted June 19, 2020 Yes/Partial - June 14th Alaska. Shore excursions paid via paypal and 6 gift card refilled. Waiting on about $4,000 on 2 debit cards. Link to comment Share on other sites More sharing options...
Rare KYBOB Posted June 19, 2020 #278 Share Posted June 19, 2020 On 6/15/2020 at 7:12 PM, KYBOB said: Yes, cruise dates March 28 and April 4 (Sky and Caribbean) received all money back but $200. But no future cruise credits for those cruises. Also have not received any refund of shore excursions on Fall cruise that was canceled. Future Cruise credit was posted on Wednesday, so can look at some Alaska excursions for next year. 1 Link to comment Share on other sites More sharing options...
travelhound Posted June 19, 2020 #279 Share Posted June 19, 2020 Yes, we received a full refund and FCC for option 2. Our cruise date was March 22nd. 1 Link to comment Share on other sites More sharing options...
judy-judy Posted June 19, 2020 #280 Share Posted June 19, 2020 We received full refund to credit card posted June 12. it was for the cancelled Pacific Princess cruises of May 11 and May 17 LA to Vancouver 😀 1 Link to comment Share on other sites More sharing options...
Mark+Anne Posted June 19, 2020 #281 Share Posted June 19, 2020 Yes, 2 days ago we received a full refund and FCC. We chose option 2 on Mar 12 for a cancelled cruise on the Coral Princess scheduled to leave Buenos Aires on Mar 19. Anne 1 Link to comment Share on other sites More sharing options...
Scout10 Posted June 20, 2020 #282 Share Posted June 20, 2020 Yes May 2 received both refund and FCC Sent from my iPad using Forums 1 Link to comment Share on other sites More sharing options...
Reina del Mar Posted June 20, 2020 #283 Share Posted June 20, 2020 We chose option 2 on Mar 14th for a cancelled cruise on the Coral Princess scheduled to leave Buenos Aires on Mar 19. FCC received 22nd May, refund received 15th June. 1 1 Link to comment Share on other sites More sharing options...
Rare Coral Posted June 20, 2020 #284 Share Posted June 20, 2020 (edited) delete - wrong thread. Edited June 20, 2020 by Coral Link to comment Share on other sites More sharing options...
CruzinNoony Posted June 20, 2020 #285 Share Posted June 20, 2020 Yes, chose option 2; received refund and bonus FCC cruise date April 21. 2 1 Link to comment Share on other sites More sharing options...
Yehootu Posted June 21, 2020 #286 Share Posted June 21, 2020 Got FCC and CC return from 03/17 and 03/27 cruises. Most importantly, I checked and my $8000.00 was reissued to my gift cards. 1 Link to comment Share on other sites More sharing options...
cruzluvr2 Posted June 21, 2020 #287 Share Posted June 21, 2020 Yes - we received FCD on 6/12 and refund to CC on June 20 for May 30 sailing. Friends on same sailing have not received CC refund yet; they do not expect FCD. 1 Link to comment Share on other sites More sharing options...
cruzrbachoua Posted June 22, 2020 #288 Share Posted June 22, 2020 Just received our credit back to our credit card for full cruise/land tour fare minus our FCD which is showing on our captain circle account. called credit card they will send us a check. BUT princess did not refund me for the vow renewal that i paid for. it was not refunded to my credit card and i used the same credit card to pay for it as i did the cruise fare....does anyone know how this would be credited back to me? Anyone that has had this same issue. 1 Link to comment Share on other sites More sharing options...
PoohUnderstands Posted June 22, 2020 #289 Share Posted June 22, 2020 28 minutes ago, cruzrbachoua said: Just received our credit back to our credit card for full cruise/land tour fare minus our FCD which is showing on our captain circle account. called credit card they will send us a check. BUT princess did not refund me for the vow renewal that i paid for. it was not refunded to my credit card and i used the same credit card to pay for it as i did the cruise fare....does anyone know how this would be credited back to me? Anyone that has had this same issue. Probably being done by a different department, person. I would wait around 10 days and it probably will show up. Before all this covid mess started, I had to cancel a cruise and got cruise stuff in one refund, then excursions in another, and then finally my water etc.(like your vow thingy) in a third refund. So I am thinking it will show up in shortly. Pooh Link to comment Share on other sites More sharing options...
cruzrbachoua Posted June 22, 2020 #290 Share Posted June 22, 2020 3 minutes ago, PoohUnderstands said: Probably being done by a different department, person. I would wait around 10 days and it probably will show up. Before all this covid mess started, I had to cancel a cruise and got cruise stuff in one refund, then excursions in another, and then finally my water etc.(like your vow thingy) in a third refund. So I am thinking it will show up in shortly. Pooh Pooh, thanks. I have never had to do this...this is all new to me. Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted June 22, 2020 #291 Share Posted June 22, 2020 Yes! We got the rest of our refund today which is day 104 post cancellation. We cancelled two days before Princess announced the pause and were in the group of pre-pause cancellations who were allowed to select option 1 or 2. We got our FCDs restored and bonus 25% FCCs last week after having gotten about 80% or refund almost immediately. 1 1 Link to comment Share on other sites More sharing options...
SIMMY67 Posted June 22, 2020 #292 Share Posted June 22, 2020 Princess cancelled August 15 Grand Princess 14 Day Alaska, received cancellation notice April 17th. Deposit returned to credit card today June 22, not FCC posted yet. 1 Link to comment Share on other sites More sharing options...
EbonyJ Posted June 22, 2020 #293 Share Posted June 22, 2020 Yes! Yes! Yes! and a No! Cruise date - 4th April Pacific Princess - World Cruise Sector - Cape Town to Fort Lauderdale Cancelled by Princess 12th March - selected option 2 FCC credited as goodwill - 22nd May OBC for unused credit from previous cruise ($88) credited approx 29th May CC payment in full (except for FCD of £150) showed up today - this included cruise fare, business class EZ airfare, Princess + package. Pre-paid excursions were booked using a debit card - not showing yet, but expect this will be next! We live in the UK and used a TA 1 Link to comment Share on other sites More sharing options...
killineybay Posted June 22, 2020 #294 Share Posted June 22, 2020 Yes. Option 2 For April 11 Transatlantic Received a $100 check each for FCC deposit. Goodwill FCC in account hopefully to use next April to Hawaii. Refund today for cruise, air and Princess insurance on CC. ‘Thank you Princess for refunding everything. 2 Link to comment Share on other sites More sharing options...
Grayce Posted June 23, 2020 #295 Share Posted June 23, 2020 Yes! May 17, 2020. Just showed up on my credit card today, total 70 days. 1 Link to comment Share on other sites More sharing options...
Rare Coral Posted June 23, 2020 #296 Share Posted June 23, 2020 On 6/22/2020 at 12:03 PM, azbirdmom said: Yes! We got the rest of our refund today which is day 104 post cancellation. We cancelled two days before Princess announced the pause and were in the group of pre-pause cancellations who were allowed to select option 1 or 2. We got our FCDs restored and bonus 25% FCCs last week after having gotten about 80% or refund almost immediately. Congrats!!!! Link to comment Share on other sites More sharing options...
MarynaPav Posted June 24, 2020 #297 Share Posted June 24, 2020 Yes, April 5 cruise, Western Carribean - full refund received on June, 22. On March 12 option 1 was chosen, but changed for option 2 on March, 31. 1 Link to comment Share on other sites More sharing options...
SIMMY67 Posted June 24, 2020 #298 Share Posted June 24, 2020 FCC now refunded. Totally made whole for August 15th Grand Princess 14 Day Alaska. 1 1 Link to comment Share on other sites More sharing options...
hokiefans Posted June 25, 2020 #299 Share Posted June 25, 2020 On 6/18/2020 at 8:04 PM, hokiefans said: Cruise date: March 14th, 2020 cancellation date: March 10th, 2020 CFAR Insurance claim entered: March 10th, 2020 Full pause: March 12th, 2020 Insurance claim closed because of the Princess options: March 16th, 2020 Completed form for option #2 found on CC (never received by email): March 17th, 2020 TA learned from Princess that they "did not" have a record of our choice: April 27th, 2020 Email from Princess to reconfirm our option choice: May 5th, 2020 Saw FCCs in Captain's Circle account: May 12th, 2020 Received email that FCCs available: June 4th, 2020 Refund of booking posted to credit card: June 18th, 2020 Really happy to have received most of our refund! Unfortunately, we are missing the upgrade we paid for in February. Better than nothing though! The upgrade part of our refund was applied to the card we had set up for onboard charges and I saw it a couple of days later. All done! My patience had been wearing thin but Princess finally came through. 1 Link to comment Share on other sites More sharing options...
robroy123 Posted June 25, 2020 #300 Share Posted June 25, 2020 (edited) Yes, June 21 Edited June 25, 2020 by robroy123 1 Link to comment Share on other sites More sharing options...
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