NCL changing refund policy on cancelled sailings

[Ken at the beach]

Effective with the announcement today on cancellations through Nov. 30 NCL is automatically processing refunds for all guests on those sailings AND giving them a coupon for 10% off their next voyage.

 

No more FCC Option 

[molly361]

1 minute ago, Ourusualbeach said:

Effective with the announcement today on cancellations through Nov. 30 NCL is automatically processing refunds for all guests on those sailings AND giving them a coupon for 10% off their next voyage.

 

No more FCC Option 

Wonder if Royal will follow suite both on the timeline and refund policy.  Haven't followed NCL too much but seems like they have been following the same timelines.  Still would not surprise me for the 2 to merge or something like that

[firefly333]

The 10% off and still get full refund would be a nice option. So far rcl hasn't been that generous.

[1025cruise]

Probably better to be posted on the NCL board versus the RCL board.

[Ken at the beach]

Just now, molly361 said:

Wonder if Royal will follow suite both on the timeline and refund policy.  Haven't followed NCL too much but seems like they have been following the same timelines.  Still would not surprise me for the 2 to merge or something like that

Wondering if occupancy levels are so low on all these Recently cancelled sailings if it was just easier and less costly in the long run to do refunds and a 10% coupon than offer the 125% OBC.

 

hoping that it doesn’t affect Royals Lift and shift policy although I do like the idea of the refund and 10% off voucher.

[bouhunter]

But people here still hoping for their November cruise.

[Ken at the beach]

Just now, 1025cruise said:

Probably better to be posted on the NCL board versus the RCL board.

The lines have been offering similar options and others sometimes follow suit. No harm in having it posted in both places. 

[Ken at the beach]

3 minutes ago, firefly333 said:

The 10% off and still get full refund would be a nice option. So far rcl hasn't been that generous.

Up until today neither had NCL

[Sunshine3601]

That's interesting.  I wonder if it has anything to do with ncl may not be able survive if cancellations continue every month.  Maybe they are preparing for a merger.

[bouhunter]

2 minutes ago, 1025cruise said:

Probably better to be posted on the NCL board versus the RCL board.

It's relevant here, RCCL will likely cancel November also.

[A&L_Ont]

6 minutes ago, 1025cruise said:

Probably better to be posted on the NCL board versus the RCL board.

NCL has been working with RC hand in hand on their health plan and return to sailing.
 

Since NCL is cancelling and they have this affiliation it does make me wonder if they are working on the same train of thought. There is relevance for this being posted here, even though at initial glance it doesn’t seem like it. Some rumours even have NCL and RC becoming one depending on how long and how severe their economics become. 

Edited October 5, 2020 by A&L_Ont

[firefly333]

1 minute ago, Ourusualbeach said:

Up until today neither had NCL

Did ncl have a larger fcc? I thought I heard 150%? Something more generous than rcl.

 

We will see. I just havent seen much sign from rcl of budging on better canc terms, but as you say there maybe not many still booked November who havent either canc or lifted and shifted. 

[Sunshine3601]

7 minutes ago, Ourusualbeach said:

Wondering if occupancy levels are so low on all these Recently cancelled sailings if it was just easier and less costly in the long run to do refunds and a 10% coupon than offer the 125% OBC.

 

hoping that it doesn’t affect Royals Lift and shift policy although I do like the idea of the refund and 10% off 

Has the majority of people they were going to a L&S already done so?  At least the sailings for this year or early next year.

[Ken at the beach]

3 minutes ago, firefly333 said:

Did ncl have a larger fcc? I thought I heard 150%? Something more generous than rcl.

 

We will see. I just havent seen much sign from rcl of budging on better canc terms, but as you say there maybe not many still booked November who havent either canc or lifted and shifted. 

No, NCL had 125%.  Princess had a couple of their initial cancellations at more than 125%.

 

 

[molly361]

6 minutes ago, A&L_Ont said:

NCL has been working with RC hand in hand on their health plan and return to sailing.
 

Since NCL is cancelling and they have this affiliation it does make me wonder if they are working on the same train of thought. There is relevance for this being posted here, even though at initial glance it doesn’t seem like it. Some rumours even have NCL and RC becoming one depending on how long and how severe their economics become. 

I'm guilty of propagating that rumor.  See post #2😇

Edited October 5, 2020 by molly361

[Ken at the beach]

5 minutes ago, Sunshine3601 said:

Has the majority of people they were going to a L&S already done so?  At least the sailings for this year or early next year.

I’m still having people L&S after final payment although it is a fraction of those that did it before 

[firefly333]

1 minute ago, Ourusualbeach said:

No, NCL had 125%.  Princess had a couple of their initial cancellations at more than 125%.

 

 

Maybe it was discounts for front line workers. Just a impression of being more generous. Yes we will see if rcl follows.

[molly361]

Just now, Ourusualbeach said:

I’m still having people L&S after final payment although it is a fraction of those that did it before 

Prices are rising😇

[Ken at the beach]

Just now, molly361 said:

Prices are rising😇

That they are.  The bottom was last May and June for the majority of sailings. 

[ipeeinthepool]

I'm not sure I see the benefit of RCL merging with another company with a lot of debt. NCL wouldn't add a new market segment for RCL, at best I could see RCL buying some ships at a fire sale discount.

[ileys]

If you were on a cruise that was cancelled in the first few weeks of the cancellations, you were offered 150%.  That extra 50% applied to everything that you paid - taxes, tips, etc.  We were on the 3/14 Escape, and found out about the cancellations the night before we were to sail.  We had spent a few days in the Keys prior, so still got a mini vacation.,  We are rebooked for the Breakaway in May and upgraded to the Haven and a 2 bedroom.  That seemed like a slam-dunk at the time, but so did our November Navigator cruise...

[ReneeFLL]

2 hours ago, Ourusualbeach said:

Effective with the announcement today on cancellations through Nov. 30 NCL is automatically processing refunds for all guests on those sailings AND giving them a coupon for 10% off their next voyage.

 

No more FCC Option 

Is there a deadline for when the coupon has to be used?

[Ken at the beach]

Just now, ReneeFLL said:

Is there a deadline for when the coupon has to be used?

Apply within a year to sailings through Dec. 2022

[ReneeFLL]

1 hour ago, Ourusualbeach said:

Apply within a year to sailings through Dec. 2022

Thanks

[Ocean Boy]

4 hours ago, 1025cruise said:

Probably better to be posted on the NCL board versus the RCL board.

I appreciate it being posted right here, thank you.