Military Credit Refundable?

[travellingnana]

I’m on board the Ruby but was just told it is not. Has something changed ??

[Moondogy]

I thought is was. I'll look through some of my old records to see. But I was under the impression military was and stockholder wasn't.

[Loveh2ofl]

29 minutes ago, travellingnana said:

I’m on board the Ruby but was just told it is not. Has something changed ??

If you mean the onboard credit, my husband gets on any/every cruise - so no I wouldn't expect it to be refunded as 'cash' - but used towards onboard expenses.  And if the cruise is canceled - so is the credit.  You would get again on next cruise - it's not additive.  If you're referring to some other kind of credit or discount, don't know.

[Astro Flyer]

37 minutes ago, travellingnana said:

I’m on board the Ruby but was just told it is not. Has something changed ??

Who told you it was non-refundable? Unless things have changed in the past couple of weeks it’s still refundable as it has been since this great military program started over a decade ago.

 

From my recent onboard statement.

 

Edited May 3, 2022 by Astro Flyer

[Astro Flyer]

7 minutes ago, Loveh2ofl said:

no I wouldn't expect it to be refunded as 'cash' - but used towards onboard expenses.

It has always been a refundable credit which I routinely use onboard.
 

If under $25 it’s refundable at Guest Services the day before a cruise ends; if over $25 then is refunded by a check mailed to home.

 

[Moondogy]

3 minutes ago, Astro Flyer said:

Who told you it was non-refundable? Unless things have changed in the past couple of weeks it’s still refundable as it has been since this great military program started over a decade ago.

 

From my recent onboard statement.

 

Thanks Astro Flyer.....I thought it was still the same, but the older I get the worse the memory is 🤣

[Astro Flyer]

1 minute ago, Moondogy said:

Thanks Astro Flyer.....I thought it was still the same, but the older I get the worse the memory is 🤣

I can relate 🤣…I need to refresh my memory more often now with written documentation such as my statement ending 3+ weeks ago.

[fabric_fabric]

Does military mean active military or does it also apply to veterans? 

[travellingnana]

2 hours ago, Astro Flyer said:

Who told you it was non-refundable? Unless things have changed in the past couple of weeks it’s still refundable as it has been since this great military program started over a decade ago.

 

From my recent onboard statement.

 

The guy in the future cruise sales office told us it was non refundable. My onboard statement shows the same as yours, so I thought this might be another cost saving measure introduced by Princess in the past few weeks. 

[Ken the cruiser]

3 hours ago, travellingnana said:

I’m on board the Ruby but was just told it is not. Has something changed ??

If you open up your onboard app and click on Shipboard Account, you will see all of the non-refundable credits, such as Promotional Credit and/or Future Cruise Credit will have (non-refundable) listed to the right whereas Military Credit won’t have anything listed meaning it’s refundable.

[skynight]

28 minutes ago, fabric_fabric said:

Does military mean active military or does it also apply to veterans? 

Active & vets. Find details here: https://www.princess.com/military_benefit_program/

 

[Astro Flyer]

28 minutes ago, fabric_fabric said:

Does military mean active military or does it also apply to veterans? 

To both & here’s their webpage which includes a link to a PDF application form. Once approved it’s automatically added to future bookings.

 

https://www.princess.com/military_benefit_program/

[riffatsea]

Dh was in the navy when he was 17!

He found his discharge papers when we started cruising and now gets the military benefit on every Princess cruise

BTW there is no need to wait for a check for left over obc

Take it out at the casino

[jinpasco]

Still waiting for ours since February. My TA says Princess will call me to " explain" why we have not received a check as in the past. I too believe it may be another change in rules. I can understand but would like to know for sure if it is or is not. At least then I know to use it and not lose it. Those checks were cashed and used on next cruise as extra tips for room steward and dining. 

[Moondogy]

8 minutes ago, jinpasco said:

Still waiting for ours since February. My TA says Princess will call me to " explain" why we have not received a check as in the past. I too believe it may be another change in rules. I can understand but would like to know for sure if it is or is not. At least then I know to use it and not lose it. Those checks were cashed and used on next cruise as extra tips for room steward and dining. 

Onboard Credits for this Booking Credits are in U.S. Dollars (USD)

			Total Booking
Total Onboard Credits	$250.00	$50.00	$300.00
Onboard Credit Promotion*	$50.00	$50.00	$100.00
Military Benefits	$100.00	$0.00	$100.00
Shareholders Benefits*	$100.00	$0.00	$100.00

*Please enjoy using these credits onboard as they are not refundable.

Just copied this off website right now.....Military benefits still show as refundable.

[jinpasco]

1 hour ago, Moondogy said:

Onboard Credits for this Booking Credits are in U.S. Dollars (USD)

			Total Booking
Total Onboard Credits	$250.00	$50.00	$300.00
Onboard Credit Promotion*	$50.00	$50.00	$100.00
Military Benefits	$100.00	$0.00	$100.00
Shareholders Benefits*	$100.00	$0.00	$100.00

*Please enjoy using these credits onboard as they are not refundable.

Just copied this off website right now.....Military benefits still show as refundable.

Just as mine shows. Still waiting to.hear their explanation of why . We have 3 future cruises booked and none have the dreaded asterisk by Military.

[jinpasco]

 Update : Of course I was in the shower when the Princess rep called . Message said they reviewed and payment will be "routed" in the next 10 to 14 days. So my only other question would have been about it still being refundable. I guess we will find out on our next cruise.  I will be sure to ask.  I am actually surprised it has not changed. Just nice to know the rules, though they seem to change daily. Anyone else having any information please pass it on. 

[PacnGoNow]

On 5/3/2022 at 5:03 PM, fabric_fabric said:

Does military mean active military or does it also apply to veterans? 

Yes, both.

[Astro Flyer]

9 hours ago, jinpasco said:

 Update : Of course I was in the shower when the Princess rep called . Message said they reviewed and payment will be "routed" in the next 10 to 14 days. So my only other question would have been about it still being refundable. I guess we will find out on our next cruise.  I will be sure to ask.  I am actually surprised it has not changed. Just nice to know the rules, though they seem to change daily. Anyone else having any information please pass it on. 

Mine was refundable in April.

[MissP22]

We've go OBC from Princess on the next trip which they indicate as non-refundable. It's shown as 

"Shore Excursion Credit*".

Has anyone had this type before and does it have to be used only for a tour or can it be used for a Specialty restaurant? They've never indicated OBC to be used for certain things before as I recall.

[Sarnia 432]

@MissP22 we had shore excursion credit showing pre-cruise.  When we boarded there was a note in our cabin telling us one of our excursions was cancelled - this was where the credit came from.  We had to scramble to re-book an alternative as many tours were sold out by then

[MissP22]

1 hour ago, Sarnia 432 said:

@MissP22 we had shore excursion credit showing pre-cruise.  When we boarded there was a note in our cabin telling us one of our excursions was cancelled - this was where the credit came from.  We had to scramble to re-book an alternative as many tours were sold out by then

So maybe they are keeping track of those excursion credits after all.

I would really hate to use the credit for any excursion in the Caribbean since we've seen just about everything and would rather use it for the Specialty restaurant if they'll let us. 

[travellingnana]

We have $100.32 refundable from our May cruise. $100 military credit and some miscellaneous tax. Still waiting for a check. 

[billco]

On 5/3/2022 at 3:08 PM, riffatsea said:

Dh was in the navy when he was 17!

He found his discharge papers when we started cruising and now gets the military benefit on every Princess cruise

BTW there is no need to wait for a check for left over obc

Take it out at the casino

I agree. Cashing out at the casino can make all OBC refundable.

[koreakruiser]

We were aboard the Discovery for her first two voyages, 27 Mar-10 Apr 22.  Did not spend all our cabin credits.  Received a check for $100 on 4 June for the unused military credit.  Other unused credits were lost.  As others have said, watch your letter mail closely as the envelope does not boldly indicate it is from Princess.

 

But yes, the military credit is refundable and is refunded (eventually).🙂