crusnbee Posted April 24, 2023 #1 Share Posted April 24, 2023 Coming off a Serenade cruise a few weeks ago. I saw some things and I wanted to ask questions about them. 1. I know when you are Pinnacle you get a pin with your name. Is it customary to wear these all of the time? 2. If you are doing a B2B, do you tip everyone at the end of each leg, or a larger tip at the end of everything? I guess this question assumes experienced cruisers mostly tip above the included. Thanks! CG Link to comment Share on other sites More sharing options...
firefly333 Posted April 24, 2023 #2 Share Posted April 24, 2023 1 minute ago, crusnbee said: Coming off a Serenade cruise a few weeks ago. I saw some things and I wanted to ask questions about them. 1. I know when you are Pinnacle you get a pin with your name. Is it customary to wear these all of the time? 2. If you are doing a B2B, do you tip everyone at the end of each leg, or a larger tip at the end of everything? I guess this question assumes experienced cruisers mostly tip above the included. Thanks! CG A lot wear their pins all the time. One told me it was his most expensive piece of jewelry. Another guy on my last cruise said he might only wear it at certain times as it got him a higher level of service, like to board. No one rule. I doubt I'd wear a pin all the time, but might at certain times. I tip each leg. You will have different waiters and eat in a different place each leg. Even stewards change around it seems often so I might keep the same cabin but seem to often have a different steward. I tip a little each time i order a drink with a voucher, i dont wait for the end of the leg. 4 Link to comment Share on other sites More sharing options...
molly361 Posted April 24, 2023 #3 Share Posted April 24, 2023 I know some Pinnacle folks that wear their pins all the time , some that wear them sometimes and some that have never taken the pin out of the box Can't answer second question as I have never done a b2b Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 24, 2023 #4 Share Posted April 24, 2023 1 minute ago, molly361 said: some that have never taken the pin out of the box I have an idea on who that may be... 1 3 Link to comment Share on other sites More sharing options...
molly361 Posted April 24, 2023 #5 Share Posted April 24, 2023 (edited) Changed my mind😇 Edited April 24, 2023 by molly361 1 Link to comment Share on other sites More sharing options...
topnole Posted April 24, 2023 #6 Share Posted April 24, 2023 Definitely tip at the end of each leg. 1 Link to comment Share on other sites More sharing options...
alfaeric Posted April 24, 2023 #7 Share Posted April 24, 2023 We’ve been suggested by crew members to wear the pin all of the time. So it’s not totally because attention. Or more correctly perceived attention. If it bothers you, maybe pay attention to something else- like shorts in the dining room. We have tipped at the end of a b2b if people don’t change. But sometimes they do, so we tip at the end of the first for them. 1 Link to comment Share on other sites More sharing options...
bonsai3s Posted April 24, 2023 #8 Share Posted April 24, 2023 1. Wearing your pin is optional. 2. We tip extra after each leg. Link to comment Share on other sites More sharing options...
Toddcan Posted April 24, 2023 #9 Share Posted April 24, 2023 Pretty sure I've seen pinnacle pins on bathing suits in the Solarium 😉 1 8 Link to comment Share on other sites More sharing options...
taglovestocruise Posted April 24, 2023 #10 Share Posted April 24, 2023 21 minutes ago, Toddcan said: Pretty sure I've seen pinnacle pins on bathing suits in the Solarium 😉 What ever it takes to be special..... Even on a speedos.... 4 Link to comment Share on other sites More sharing options...
Cigar King Posted April 24, 2023 #11 Share Posted April 24, 2023 3 hours ago, crusnbee said: If you are doing a B2B, do you tip everyone at the end of each leg We tip at the end of each cruise. Basically we treat each cruise like a separate cruise and tip everyone at the end. Sometimes they switch up positions so the person you liked on week one may be gone on week two. 2 Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted April 24, 2023 #12 Share Posted April 24, 2023 1 hour ago, Toddcan said: Pretty sure I've seen pinnacle pins on bathing suits in the Solarium 😉 I've seen them on T-shirts on a shore excursion. 1 Link to comment Share on other sites More sharing options...
Ret MP Posted April 24, 2023 #13 Share Posted April 24, 2023 If I had one, which I don't, I wouldn't make it a centerpiece. I have a "Retired Army" hat that I have a bunch of pins on. I may add it to the collection, or I may not. But, the bottom line, I would not make it a centerpiece or a cry for attention. Yes, I do make my military status a centerpiece! But, not a cry for attention. 1 Link to comment Share on other sites More sharing options...
SG65CB Posted April 24, 2023 #14 Share Posted April 24, 2023 Some Pinnacles even wear their pin in the shower. 5 Link to comment Share on other sites More sharing options...
topnole Posted April 24, 2023 #15 Share Posted April 24, 2023 3 hours ago, alfaeric said: We’ve been suggested by crew members to wear the pin all of the time. So it’s not totally because attention. Or more correctly perceived attention. If it bothers you, maybe pay attention to something else- like shorts in the dining room. We have tipped at the end of a b2b if people don’t change. But sometimes they do, so we tip at the end of the first for them. The weird thing is that I’ve actually heard staff bad mouthing pinnacles (as a group not just one). Actually it was complaining to me about pinnacles. It was in a way I couldn’t believe, and frankly I didn’t like it because it is unprofessional to say such a thing in front of other guests. Regardless, I’m sure that view isn’t a one off because I’ve witnessed lesser types of reactions (but still similar in nature). I’m sure any given staff member doesn’t speak for all staff, but I’m also sure wearing a pin with status isn’t somehow automatically a beneficial thing. I would hope staff treat all guests with 100% effort. And frankly, should someone with only 600 points be treated differently than someone with 750. I would hope not. I used to see folks wearing diamond or diamond plus pins. I haven’t seen that in a long time. Maybe because there are so many diamonds that it just isn’t a big deal anymore. 1 Link to comment Share on other sites More sharing options...
Rare twangster Posted April 24, 2023 #16 Share Posted April 24, 2023 11 minutes ago, topnole said: The weird thing is that I’ve actually heard staff bad mouthing pinnacles (as a group not just one). Actually it was complaining to me about pinnacles. It was in a way I couldn’t believe, and frankly I didn’t like it because it is unprofessional to say such a thing in front of other guests. Regardless, I’m sure that view isn’t a one off because I’ve witnessed lesser types of reactions (but still similar in nature). I’m sure any given staff member doesn’t speak for all staff, but I’m also sure wearing a pin with status isn’t somehow automatically a beneficial thing. I would hope staff treat all guests with 100% effort. And frankly, should someone with only 600 points be treated differently than someone with 750. I would hope not. I used to see folks wearing diamond or diamond plus pins. I haven’t seen that in a long time. Maybe because there are so many diamonds that it just isn’t a big deal anymore. Some Pinnacle deserve the ire of the crew. Same with some D+ members. I was recently talking with a loyalty ambassador about the difficult members of the program. It's part of his job and he deals with them with grace but he admits that some do consume more of his time and not just Pinnacles. Link to comment Share on other sites More sharing options...
Rare twangster Posted April 24, 2023 #17 Share Posted April 24, 2023 23 minutes ago, SG65CB said: Some Pinnacles even wear their pin in the shower. Yes but it's where we wear it in the shower that sets us apart 3 Link to comment Share on other sites More sharing options...
topnole Posted April 24, 2023 #18 Share Posted April 24, 2023 2 minutes ago, twangster said: Some Pinnacle deserve the ire of the crew. Same with some D+ members. I was recently talking with a loyalty ambassador about the difficult members of the program. It's part of his job and he deals with them with grace but he admits that some do consume more of his time and not just Pinnacles. Oh, there is clearly some sense of entitlement that starts early in the loyalty program. No doubt many diamond members could join that club. There are different types of folks at all levels. Link to comment Share on other sites More sharing options...
Rare twangster Posted April 24, 2023 #19 Share Posted April 24, 2023 I tend to wear my Pinnacle name badge to events that are CAS based. There are ports, like Miami as an example, where the terminal contractors prefer it so they can let you into the Suites and Pinnacle line without having to look over a SetSail pass to find it. When I haven't had it on they grumbled about not having it on. That's one Intercruise employee's opinion. So it takes 10 seconds longer to get in the line. Maybe they have a lot of guests trying to use the line who shouldn't so it makes life easier for them. I'm sitting in a "Pinnacle lounge" right now. Looking around I'd estimate 20% have the Pin on. To each their own. Once on a B2B they changed attendant assigments between cruises. I had to find where my 1st cruise attendant was moved to so I could tip him. Since then I tip each segment indepdently. 2 Link to comment Share on other sites More sharing options...
smokeybandit Posted April 24, 2023 #20 Share Posted April 24, 2023 I've met some pins that wear their pin everywhere (probably in the shower, too). I've met some pins who have zero interest in wearing theirs except for Pinnacle-specific events. 2 Link to comment Share on other sites More sharing options...
alfaeric Posted April 24, 2023 #21 Share Posted April 24, 2023 1 hour ago, twangster said: Some Pinnacle deserve the ire of the crew. Same with some D+ members. I was recently talking with a loyalty ambassador about the difficult members of the program. It's part of his job and he deals with them with grace but he admits that some do consume more of his time and not just Pinnacles. It certainly does not take status to have a feeling of entitlement. Just look at some of the posts that are started. It’s the person not the status. Link to comment Share on other sites More sharing options...
JupiterTwo Posted April 24, 2023 #22 Share Posted April 24, 2023 Tip each leg. You never know when a staff member is rotating off for leave or to another ship. Steve Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted April 24, 2023 #23 Share Posted April 24, 2023 1 hour ago, twangster said: Some Pinnacle deserve the ire of the crew. Same with some D+ members. I was recently talking with a loyalty ambassador about the difficult members of the program. It's part of his job and he deals with them with grace but he admits that some do consume more of his time and not just Pinnacles. 1 hour ago, topnole said: Oh, there is clearly some sense of entitlement that starts early in the loyalty program. No doubt many diamond members could join that club. There are different types of folks at all levels. My favorite "throw your status around moment" was on my one and only NCL cruise. I was behind them waiting in guest services and they were demanding some special unreasonable consideration that I can't even remember what now stating that there were "SILVER!" status and that that somehow should make a difference. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted April 24, 2023 #24 Share Posted April 24, 2023 If I had a pin I'd wear it everywhere. 🙂 1 1 Link to comment Share on other sites More sharing options...
topnole Posted April 24, 2023 #25 Share Posted April 24, 2023 11 minutes ago, alfaeric said: It certainly does not take status to have a feeling of entitlement. Just look at some of the posts that are started. It’s the person not the status. It’s definitely a mixture. Status most definitely moderates the relationship. 1 Link to comment Share on other sites More sharing options...
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