Rare 3rdGenCunarder Posted July 27, 2023 #151 Share Posted July 27, 2023 27 minutes ago, zelker said: Wording regarding the AARP OBC offer on HAL's site has been updated at the bottom of the page - Offer is for new bookings only. Offer is available on select voyages. Offer excludes Grand World Voyages. Offer and/or its terms may be modified or withdrawn without prior notice. Other restrictions and exclusions may apply. Ships’ Registry: The Netherlands. Ahh, guess they got tired of all the phone calls. 3 2 Link to comment Share on other sites More sharing options...
ExArkie Posted July 27, 2023 #152 Share Posted July 27, 2023 1 hour ago, zelker said: Wording regarding the AARP OBC offer on HAL's site has been updated at the bottom of the page - Offer is for new bookings only. Offer is available on select voyages. Offer excludes Grand World Voyages. Offer and/or its terms may be modified or withdrawn without prior notice. Other restrictions and exclusions may apply. Ships’ Registry: The Netherlands. Lesson to HAL: State your terms and conditions clearly and explicitly, covering at least the aspects that are most likely to be an issue. Honestly, they should have known to specify new bookings only in the first place. 7 Link to comment Share on other sites More sharing options...
recruiter 28 Posted July 27, 2023 #153 Share Posted July 27, 2023 According to our PCC they asked as a group to clarify the new bookings only wording. They must have been swamped with unhappy clients. Not sure this promotion was ready to be rolled out as it was originally presented. The poor wording caused discontent among HAL loyalty clients.... 3 Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted July 27, 2023 #154 Share Posted July 27, 2023 1 hour ago, recruiter 28 said: According to our PCC they asked as a group to clarify the new bookings only wording. They must have been swamped with unhappy clients. Not sure this promotion was ready to be rolled out as it was originally presented. The poor wording caused discontent among HAL loyalty clients.... And has crashed the AARP website - it's been down at least the last 3 hours. 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted July 27, 2023 #155 Share Posted July 27, 2023 7 minutes ago, Haljo1935 said: And has crashed the AARP website - it's been down at least the last 3 hours. Since I have a newly minted paid membership I went in this morning and bought the discounted grocery card. I was able to easily get it using safari on my iPad Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted July 27, 2023 #156 Share Posted July 27, 2023 More rules It could only be used once every 12 months to ONE booking number. Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted July 27, 2023 #157 Share Posted July 27, 2023 3 hours ago, Mary229 said: Since I have a newly minted paid membership I went in this morning and bought the discounted grocery card. I was able to easily get it using safari on my iPad What grocery card? I've been trying since about 8am central to buy HAL gift cards and for several hours am getting a message TBE AARP site is not responding. Ugh Link to comment Share on other sites More sharing options...
Rare Mary229 Posted July 27, 2023 #158 Share Posted July 27, 2023 4 minutes ago, Haljo1935 said: What grocery card? I've been trying since about 8am central to buy HAL gift cards and for several hours am getting a message TBE AARP site is not responding. Ugh They offer all of the Kroger and Safeway brands at a whopping 8% discount. 1 3 Link to comment Share on other sites More sharing options...
zelker Posted July 27, 2023 #159 Share Posted July 27, 2023 11 minutes ago, Haljo1935 said: What grocery card? I've been trying since about 8am central to buy HAL gift cards and for several hours am getting a message TBE AARP site is not responding. Ugh Did you try clearing your Cookies? Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted July 27, 2023 #160 Share Posted July 27, 2023 18 minutes ago, zelker said: Did you try clearing your Cookies? Yes, I did, thanks. Grrr 1 Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted July 27, 2023 #161 Share Posted July 27, 2023 26 minutes ago, Mary229 said: They offer all of the Kroger and Safeway brands at a whopping 8% discount. I didn't know that. Since it's a form of payment, I should be able to use with associate discount making it a nice discount. The 8% covers a lot of the tax in places that tax groceries. Let's see if that one works for me since the HAL aren't. 1 Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted July 27, 2023 #162 Share Posted July 27, 2023 (edited) 43 minutes ago, Haljo1935 said: What grocery card? I've been trying since about 8am central to buy HAL gift cards and for several hours am getting a message TBE AARP site is not responding. Ugh Just bought $500 Holland America Edited July 27, 2023 by Gail & Marty sailing away Link to comment Share on other sites More sharing options...
zelker Posted July 27, 2023 #163 Share Posted July 27, 2023 28 minutes ago, Haljo1935 said: Yes, I did, thanks. Grrr I just tried logging in ... no issue. Have belonged for many years though so don't know if you're having issues being a new member? Link to comment Share on other sites More sharing options...
gizmodog Posted July 27, 2023 #164 Share Posted July 27, 2023 I guess I just don’t get it, booked a cruise for next year two weeks before this promotion was activated and I can’t use it. The cruise is a year away, it really is a new booking. Anyway, guess I can always cancel and rebook but seems like a lot of trouble. I guess rules are rules. Link to comment Share on other sites More sharing options...
PaperSniper4 Posted July 27, 2023 #165 Share Posted July 27, 2023 45 minutes ago, gizmodog said: I guess I just don’t get it, booked a cruise for next year two weeks before this promotion was activated and I can’t use it. The cruise is a year away, it really is a new booking. Anyway, guess I can always cancel and rebook but seems like a lot of trouble. I guess rules are rules. I'm about in the same boat, but my cruise is only a seven day one. I don't think I'll even both asking for my wife's AARP OBC. I believe it's only $50 anyway. I just made the final payment about a week ago. Doug Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted July 27, 2023 #166 Share Posted July 27, 2023 18 minutes ago, PaperSniper4 said: I'm about in the same boat, but my cruise is only a seven day one. I don't think I'll even both asking for my wife's AARP OBC. I believe it's only $50 anyway. I just made the final payment about a week ago. Doug I received for a cruise that had already made final payment. Always worth asjing, worst they can do is say no, and you're no worse off but they might say yes, then you've got $50. 🙂 1 Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted July 27, 2023 #167 Share Posted July 27, 2023 1 hour ago, zelker said: I just tried logging in ... no issue. Have belonged for many years though so don't know if you're having issues being a new member? New AARP member? Been a member for years. Link to comment Share on other sites More sharing options...
zelker Posted July 27, 2023 #168 Share Posted July 27, 2023 2 minutes ago, Haljo1935 said: New AARP member? Been a member for years. My bad. It's Mary229 that's new. So then makes no sense that you can't log in. 1 Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted July 27, 2023 #169 Share Posted July 27, 2023 19 minutes ago, zelker said: My bad. It's Mary229 that's new. So then makes no sense that you can't log in. None of it makes sense. 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted July 27, 2023 #170 Share Posted July 27, 2023 34 minutes ago, Haljo1935 said: None of it makes sense. If you are working on a mobile device - iPad or phone , shut it down and reboot Link to comment Share on other sites More sharing options...
Duquesmom Posted July 27, 2023 #171 Share Posted July 27, 2023 I just logged into HAL account & noticed I have an Onboard Credit for $50 that must sail by July 27, 2027. I assume that is for the AARP promo. Will have my agent check next week or later when she recovers from her vacation. 2 1 Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted July 28, 2023 #172 Share Posted July 28, 2023 7 minutes ago, Duquesmom said: I just logged into HAL account & noticed I have an Onboard Credit for $50 that must sail by July 27, 2027. I assume that is for the AARP promo. Will have my agent check next week or later when she recovers from her vacation. We got the same. Link to comment Share on other sites More sharing options...
Rare Nickelpenny Posted July 28, 2023 #173 Share Posted July 28, 2023 23 minutes ago, Gail & Marty sailing away said: We got the same. Ok, I had to go look. Me, also. Hmmmm. Link to comment Share on other sites More sharing options...
Rare scooter6139 Posted July 28, 2023 #174 Share Posted July 28, 2023 Me too. Weird. Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted July 28, 2023 #175 Share Posted July 28, 2023 17 minutes ago, Nickelpenny said: Ok, I had to go look. Me, also. Hmmmm. Only I got it not Gail.? Link to comment Share on other sites More sharing options...
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