flamingos Posted September 1, 2023 #26 Share Posted September 1, 2023 2 hours ago, ARandomTraveler said: but it only had an option for a whole set of towels. I find that in hotels as well. I guess that's the way they organize them, in the set, and it's easier to just deliver the entire package than to sort one out. 1 Link to comment Share on other sites More sharing options...
taznremmy Posted September 1, 2023 #27 Share Posted September 1, 2023 I board Ovation tomorrow, and never received an email. Link to comment Share on other sites More sharing options...
Another_Critic Posted September 1, 2023 #28 Share Posted September 1, 2023 Rec'd the email a few days prior to our May Anthem transatlantic. Link to comment Share on other sites More sharing options...
Wanna Be Retired Posted September 1, 2023 #29 Share Posted September 1, 2023 I get it and always ask for an extra blanket. My husband freezes to death and turns the thermostat to bake and I burn up. I told him to get a blanket. Even though I fill this out I still have to ask when I get on the ship. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted September 1, 2023 #30 Share Posted September 1, 2023 I didn't see a box to check for twice-a-day cabin service. 6 Link to comment Share on other sites More sharing options...
rockmom Posted September 1, 2023 #31 Share Posted September 1, 2023 12 hours ago, Tree_skier said: Mine was was titled Boarding Day information and arrived at about 6 am PDT on Friday. You'll probably wake up to the email in your inbox. 🙂 Enjoy the cruise. We loved ours. Hahaha! To the minute at 6:00 AM. 1 Link to comment Share on other sites More sharing options...
Baowen Posted September 1, 2023 #32 Share Posted September 1, 2023 I got the same email for my Navigator cruise a few weeks ago. Link to comment Share on other sites More sharing options...
Tromler Posted September 1, 2023 #33 Share Posted September 1, 2023 we had it for the oasis early in august...asked for beds separate in one cabin and it wasn't done. So its probably hit or miss on actually doing anything and up to that particular stateroom attendant and their schedules or desire to do in advance. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted September 1, 2023 #34 Share Posted September 1, 2023 49 minutes ago, rockmom said: Hahaha! To the minute at 6:00 AM. Haha, now we see if anything is done to fulfill your requests. 🙂 1 Link to comment Share on other sites More sharing options...
2wheelin Posted September 1, 2023 #35 Share Posted September 1, 2023 3 hours ago, Tromler said: we had it for the oasis early in august...asked for beds separate in one cabin and it wasn't done. So its probably hit or miss on actually doing anything and up to that particular stateroom attendant and their schedules or desire to do in advance. Don’t people make that choice when booking? We have always specified bed arrangement when booking and have never ever had a problem. 2 Link to comment Share on other sites More sharing options...
doghog Posted September 1, 2023 #36 Share Posted September 1, 2023 4 minutes ago, 2wheelin said: Don’t people make that choice when booking? We have always specified bed arrangement when booking and have never ever had a problem. We have. That's because RCI means, Royal Consistently Inconsistent. Link to comment Share on other sites More sharing options...
Another_Critic Posted September 1, 2023 #37 Share Posted September 1, 2023 Just now, doghog said: We have. That's because RCI means, Royal Consistently Inconsistent. I prefer Really Consistently Inconsistent. Link to comment Share on other sites More sharing options...
doghog Posted September 1, 2023 #38 Share Posted September 1, 2023 6 minutes ago, Another_Critic said: I prefer Really Consistently Inconsistent. That too. Link to comment Share on other sites More sharing options...
ampurp85 Posted September 1, 2023 #39 Share Posted September 1, 2023 I got this email in April for a Freedom sailing, it is a moot point as none of the request were honored. I know a few people who have continued to receive them and still not honored. They say the QR code works better but still not 100% Link to comment Share on other sites More sharing options...
PompeySailor Posted September 1, 2023 Author #40 Share Posted September 1, 2023 16 minutes ago, ampurp85 said: I got this email in April for a Freedom sailing, it is a moot point as none of the request were honored. I know a few people who have continued to receive them and still not honored. They say the QR code works better but still not 100% Just something else to add to the IT to fix list 😉 Link to comment Share on other sites More sharing options...
Rare RCLcruiser2012 Posted September 1, 2023 #41 Share Posted September 1, 2023 19 hours ago, rockmom said: Thanks, looking forward to another fun vacation on Navigator. I am going on the 8th! Have fun!! Link to comment Share on other sites More sharing options...
rockmom Posted September 1, 2023 #42 Share Posted September 1, 2023 2 minutes ago, RCLcruiser2012 said: I am going on the 8th! Have fun!! We'll try and leave the ship in decent shape for you. 😂 1 Link to comment Share on other sites More sharing options...
Ret MP Posted September 2, 2023 #43 Share Posted September 2, 2023 I have absolutely ZERO faith in any online purchases, surveys, and questionnaires of RCCL's. As a retired hospitality/customer service executive, I feel that the business that is supporting me, servicing me and so on should strive to exceed my expectations. Well, with RCCL, et al, I've come to feel like just doing what I ask is exceeding my expectations. If my bed is separated when I ask them to do so on a survey or questionnaire, unfortunately, that's exceeding my expectations. However, I am always impressed with my face-to-face interactions with the crew. The mothership and all its bells and whistles are hit-and-miss at best. Like others, I've asked via online forms/questionnaires/surveys for things to be done that I wanted/needed and they weren't done on embarkation day, I had to ask and the crew came through. Only once have they "exceeded my expectations" when I did fill out the online form for distilled water and extension cord and it was there before I got to the stateroom. DISCLAIMER: When cruising Star Class, our pre-cruise communications (email) with our Genie(s) always met with positive results. Genies are great, at least for us they have been. After all, Genies are part of the crew. I have nothing but respect for the crew and ship, not so much, the mothership. Link to comment Share on other sites More sharing options...
loman Posted September 2, 2023 #44 Share Posted September 2, 2023 Well, i have very low expectations of anybody or anything so i am rarely disappointed . Lol If something goes well ,i am surprised , and then i am elated. 🙂 Link to comment Share on other sites More sharing options...
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