objko Posted October 6, 2023 #26 Share Posted October 6, 2023 A recent article in the local Union-Trib about the San Diego cruise port: https://www.sandiegouniontribune.com/business/story/2023-10-03/san-diego-launches-cruise-season-minus-fewer-calls-from-disney 1 1 Link to comment Share on other sites More sharing options...
Rare zgscl Posted October 9, 2023 #27 Share Posted October 9, 2023 Love sailing out of San Diego! So much easier to get in/out of than Long Beach! One option to consider for next time - book the HAL hotel. They will take care of getting your luggage from the hotel to the ship. If you want to explore, just let the HAL rep at the hotel know you will make your way over on your own. I did this in Vancouver on a day where I knew embarkation would be delayed (thanks to Cruise Critic!). Got a late checkout from the hotel and made my own way around 2 0r 3 and was able to virtually walk onto the ship with no lines. From what I read everyone who got there at 10:30 or 11 waited hours 3 1 Link to comment Share on other sites More sharing options...
SJSULIBRARIAN Posted October 9, 2023 #28 Share Posted October 9, 2023 San Diego is also my favorite port to sail from. Love staying across the street at Springfield Suites. Can watch how the debarkation and embarkation are progressing and time my walk over accordingly. 6 Link to comment Share on other sites More sharing options...
CruisingGrandmaW Posted October 9, 2023 #29 Share Posted October 9, 2023 On 10/4/2023 at 9:41 AM, lais said: 4 star is given priority. Just come up to the gate and show your boarding pass with 4 stars but remember the port does not open until around 10:30 and boarding the ship around 11:30 which boards by boarding group # @lais Not sure what you mean by "Just come up to the gate & show boarding pass". Does this mean jump the line of people & bypass them walking to head of line to the gate for entrance into the terminal? Do you work for the Port of San Diego that you know this? TY for answer Link to comment Share on other sites More sharing options...
lais Posted October 9, 2023 #30 Share Posted October 9, 2023 2 minutes ago, CruisingGrandmaW said: @lais Not sure what you mean by "Just come up to the gate & show boarding pass". Does this mean jump the line of people & bypass them walking to head of line to the gate for entrance into the terminal? Do you work for the Port of San Diego that you know this? TY for answer Yes just walk up to the front gate. You will be directed from there Link to comment Share on other sites More sharing options...
julia Posted October 9, 2023 #31 Share Posted October 9, 2023 6 minutes ago, CruisingGrandmaW said: @lais Not sure what you mean by "Just come up to the gate & show boarding pass". Does this mean jump the line of people & bypass them walking to head of line to the gate for entrance into the terminal? Do you work for the Port of San Diego that you know this? TY for answer Yes, and as there's NO clear signage or dedicated lines outside the port in San Diego... 4*,5* and CO can (and do) jump lines. As an ex-San Diegan who has sailed from there often, the convenient location of the port is far overshadowed by the unorganized chaos that we've often experienced. The facilities are old and unwelcoming, and there's no seating until you've been queued in several lines for hours (sometimes in hot sun). Arriving later is our go-to option in San Diego. 3 Link to comment Share on other sites More sharing options...
julia Posted October 9, 2023 #32 Share Posted October 9, 2023 On 10/6/2023 at 9:33 AM, objko said: A recent article in the local Union-Trib about the San Diego cruise port: https://www.sandiegouniontribune.com/business/story/2023-10-03/san-diego-launches-cruise-season-minus-fewer-calls-from-disney I just read the above article and will say AGAIN that San Diego should invest some of the economic MILLIONS (that they reap from the cruise industry annually) into their terminal infrastructure! Signage, seating, elevators, etc. would make it a smoother experience. 3 1 Link to comment Share on other sites More sharing options...
lais Posted October 9, 2023 #33 Share Posted October 9, 2023 5 minutes ago, julia said: I just read the above article and will say AGAIN that San Diego should invest some of the economic MILLIONS (that they reap from the cruise industry annually) into their terminal infrastructure! Signage, seating, elevators, etc. would make it a smoother experience. It’s in the plans but when is another question. They were supposed to do it this past summer and the summer before 2 Link to comment Share on other sites More sharing options...
mcrcruiser Posted October 9, 2023 #34 Share Posted October 9, 2023 Well perhaps when we rail again in Nob 2924 they might have improvements in place ,we hope .? Now that is risky lol 1 Link to comment Share on other sites More sharing options...
Boatdrill Posted October 9, 2023 #35 Share Posted October 9, 2023 Gee I don't think San Diego's B Street cruise ship terminal is that awful. I always manage to get onboard just fine, and the ship always sails. That's all I need. 11 Link to comment Share on other sites More sharing options...
lais Posted October 10, 2023 #36 Share Posted October 10, 2023 8 hours ago, julia said: Yes, and as there's NO clear signage or dedicated lines outside the port in San Diego... 4*,5* and CO can (and do) jump lines. As an ex-San Diegan who has sailed from there often, the convenient location of the port is far overshadowed by the unorganized chaos that we've often experienced. The facilities are old and unwelcoming, and there's no seating until you've been queued in several lines for hours (sometimes in hot sun). Arriving later is our go-to option in San Diego. There is a sign 3 2 Link to comment Share on other sites More sharing options...
zelker Posted October 10, 2023 #37 Share Posted October 10, 2023 2 minutes ago, lais said: There is a sign Why aren't Neptune Suites listed? They get priority check-in, too. 1 Link to comment Share on other sites More sharing options...
Rare Crew News Posted October 10, 2023 #38 Share Posted October 10, 2023 As previously posted on another thread, taxis pull into the fenced area with no check of your check-in time or priority boarding status. Next stop is just walking into the terminal with still no check-in time requested. 1 Link to comment Share on other sites More sharing options...
CruisingGrandmaW Posted October 10, 2023 #39 Share Posted October 10, 2023 46 minutes ago, lais said: There is a sign We live in San Diego & have done numerous embarkments (usually 2 cruises a year) - we've never had a problem. Only once during the Xmas Holiday Season, we were boarding the Konningsdam (HAL larger ship) & the Disney was Boarding also - both ships at full capacity. It took us about 45 minutes to que thru the lines & get to the HAL check-in windows. Then a 15 minute seated wait in the terminal before our Group was called. Now = granted - I've not taken any cruise in 2022 - so I don't know if things were different back then. Link to comment Share on other sites More sharing options...
1ANGELCAT Posted October 10, 2023 #40 Share Posted October 10, 2023 46 minutes ago, zelker said: Why aren't Neptune Suites listed? They get priority check-in, too. Maybe because Neptune is considered part of Club Orange? 1 Link to comment Share on other sites More sharing options...
CruiserBruce Posted October 10, 2023 #41 Share Posted October 10, 2023 3 minutes ago, 1ANGELCAT said: Maybe because Neptune is considered part of Club Orange? Neptune Suites aren't part of Club Orange. Club Orange has some of a Neptune Suite's amenities. Link to comment Share on other sites More sharing options...
oaktreerb Posted October 10, 2023 #42 Share Posted October 10, 2023 3 minutes ago, CruiserBruce said: Neptune Suites aren't part of Club Orange. Club Orange has some of a Neptune Suite's amenities. Neptune Suite has some of the Club Orange amenities. The amenities like dining room/line and priority Guest Services line were added with Club Orange. NS previously had priority boarding and tendering. Neptune Suite should be added to the Welcome sign at the port. Holland America needs to fix the sign. 1 Link to comment Share on other sites More sharing options...
oaktreerb Posted October 10, 2023 #43 Share Posted October 10, 2023 (edited) @laisHolland America needs to add Neptune Suites to the sign. I’ll be checking it on Nov 4…..! Edited October 10, 2023 by oaktreerb Link to comment Share on other sites More sharing options...
RuthC Posted October 10, 2023 #44 Share Posted October 10, 2023 12 minutes ago, oaktreerb said: @laisHolland America needs to add Neptune Suites to the sign. I’ll be checking it on Nov 4…..! At the size it looks to be, I'd be surprised if you could even see it! The photo was taken when there were no crowds of passengers jockeying for position to try to line up and check in. Passengers taller than the stanchions holding the small sign! Link to comment Share on other sites More sharing options...
lais Posted October 10, 2023 #45 Share Posted October 10, 2023 1 hour ago, zelker said: Why aren't Neptune Suites listed? They get priority check-in, too. True. Neptune is included. The sign will be updated. And on your boarding pass it says “Pinnacle/Neptune” so yes Neptune as priority 1 2 Link to comment Share on other sites More sharing options...
lais Posted October 10, 2023 #46 Share Posted October 10, 2023 1 hour ago, Crew News said: As previously posted on another thread, taxis pull into the fenced area with no check of your check-in time or priority boarding status. Next stop is just walking into the terminal with still no check-in time requested. But… when there is a back up especially on double ships days if they have to use the tickets taxi drop offs will be directed to the front of the terminal. Link to comment Share on other sites More sharing options...
lais Posted October 10, 2023 #47 Share Posted October 10, 2023 8 minutes ago, RuthC said: At the size it looks to be, I'd be surprised if you could even see it! The photo was taken when there were no crowds of passengers jockeying for position to try to line up and check in. Passengers taller than the stanchions holding the small sign! Just go up to the gate Ruth Link to comment Share on other sites More sharing options...
RuthC Posted October 10, 2023 #48 Share Posted October 10, 2023 19 minutes ago, lais said: Just go up to the gate Ruth No thanks. I'll never embark in San Diego again. Worst. Embarkation. Ever. 2 Link to comment Share on other sites More sharing options...
DAllenTCY Posted October 10, 2023 #49 Share Posted October 10, 2023 (edited) This is the current sign at the terminal. HAL Welcome.pdf Edited October 10, 2023 by DAllenTCY 1 Link to comment Share on other sites More sharing options...
lais Posted October 10, 2023 #50 Share Posted October 10, 2023 1 hour ago, RuthC said: At the size it looks to be, I'd be surprised if you could even see it! The photo was taken when there were no crowds of passengers jockeying for position to try to line up and check in. Passengers taller than the stanchions holding the small sign! Ruth, when was the last time you sailed out of San Diego? Link to comment Share on other sites More sharing options...
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