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Current concierges?


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AD Adventure of the Seas - Duygu Tanel (DeDe) [on holiday starting 16MAR2008]

BR Brilliance of the Seas - Katherine Valenzuela

-- Empress of the Seas (EM) - none

EN Enchantment of the Seas - Julian Querico/ Kenneth<-[until he heads to NV]

EX Explorer of the Seas - Ricky

FR Freedom of the Seas (Concierge) - François Roux

FR Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen/Carmeliza Colina [Diamond Club Waiter, Melvin Gomez]

-- Grandeur of the Seas - none

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

ID Independence of the Seas (Diamond) -

JW Jewel of the Seas - Andrea Levitt (bar man Teodore}

LG Legend of the Seas - Diego Tripaldi

LB Liberty of the Seas (Concierge) - Pretty Shamu

LB Liberty of the Seas (Diamond) - Ricardo Mock

-- Majesty of the Seas (MJ) - none

MA Mariner of the Seas - Fernando/Mitzi

-- Monarch of the Seas (MN) - none

NV Navigator of the Seas – Carlos / Julian (29MAR2009 Kenneth Boodoo)

RD Radiance of the Seas - Willie Salaya

-- Rhapsody of the Seas (RH) - none

SR Serenade of the Seas - Maritza Moolman / Rahul Barua

-- Sovereign of the Seas (SS) - none

SP Splendour of the Seas – Giovanna/Kenneth Boodoo(leaving RCI)

-- Vision of the Seas (VI) - none

VY Voyager of the Seas - Martin Sanchez / Gershwin Bronswinkel<-[until ID sails]

 

As mentioned above this post, where there is more than one person listed those are who fill-in when vacation comes into play.

 

Libby7 you had suggested taking Carlos off of EN, does he also need to be removed from NV?

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Hi,

 

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

 

Has anyone had gershwin as their concierge? if so what was he like? Was he organised?

 

thanks

:)

 

Gershwin is very organized. He is also very quiet. Don't mistake his quiet style for inattention. He is all that and more. Great guy and very good at keeping the CL up and running. He also writes things down.

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Hi,

 

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

 

Has anyone had gershwin as their concierge? if so what was he like? Was he organised?

 

thanks

:)

 

Thanks for the 2 replies seems even stevens at the moment on gershwin, does anyone know if he emails suite occupiers prior to cruising asking what they require etc?:)

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AD Adventure of the Seas - Duygu Tanel (DeDe) [on holiday starting 16MAR2008]

BR Brilliance of the Seas - Katherine Valenzuela

-- Empress of the Seas (EM) - none

EN Enchantment of the Seas - Julian Querico/ Kenneth<-[until he heads to NV]

EX Explorer of the Seas - Ricky

FR Freedom of the Seas (Concierge) - François Roux

FR Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen/Carmeliza Colina [Diamond Club Waiter, Melvin Gomez]

-- Grandeur of the Seas - none

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

ID Independence of the Seas (Diamond) -

JW Jewel of the Seas - Andrea Levitt (bar man Teodore}

LG Legend of the Seas - Diego Tripaldi

LB Liberty of the Seas (Concierge) - Pretty Shamu / Juan Diego Miranda-Allen

LB Liberty of the Seas (Diamond) - Ricardo Mock

-- Majesty of the Seas (MJ) - none

MA Mariner of the Seas - Fernando/Mitzi

-- Monarch of the Seas (MN) - none

NV Navigator of the Seas – Carlos / Julian (29MAR2009 Kenneth Boodoo)

RD Radiance of the Seas - Willie Salaya

-- Rhapsody of the Seas (RH) - none

SR Serenade of the Seas - Maritza Moolman / Rahul Barua

-- Sovereign of the Seas (SS) - none

SP Splendour of the Seas – Giovanna/Kenneth Boodoo(leaving RCI)

-- Vision of the Seas (VI) - none

VY Voyager of the Seas - Martin Sanchez / Gershwin Bronswinkel<-[until ID sails]

 

As mentioned above this post, where there is more than one person listed those are who fill-in when vacation comes into play.

 

Libby7 still waiting for response...you had suggested taking Carlos off of EN, does he also need to be removed from NV?

 

I have moved Juan to Liberty as a temp... until it is know for sure where Pretty is going and if Juan is no longer on the Freedom.

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Hi,

 

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

 

Has anyone had gershwin as their concierge? if so what was he like? Was he organised?

 

thanks

:)

 

 

We had Gershwin on the Voyager, two weeks ago. He was very efficient, if not somewhat overbearing. We liked him, and he runs a tight ship (NO taking drinks out of the lounge). He very closely checks your Seapass when you first enter the concierge lounge but remembers you after that. They had 106 D/D+ on that cruise so they had moved the evening service to the card lounge on deck 14. Since there is not a key card lock on that room, someone was standing outside the door every night checking key cards. The first few nights they only served on deck 14, and at times there was a long wait for drinks as he only had 1 and sometimes two additional servers. On Wednesday, someone from the suites complained about the cc lounge not serving in the evening, and ship's management directed Gershwin to open both the cc lounge and the room on deck 14. Gershwin served in the concierge lounge and another person ran the deck 14 op. We returned to the cc lounge for the rest of the cruise in the evening and found service and offerings to be acceptable. Gershwin was always pleasant and stopping to talk for a few moments with us, but he told us he is going to the startup team for the Independence at the end of this month.

 

Hypo

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I just got an email from Giovanna. She is leaving the Splendour next month for vacation. In June she starts on the Mariner.
So she should be alternating with Fernando and will probably be on my 8/17/08 Mariner cruise. Sounds like the dreaded Mitzi is out of the picture!!!
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We had Gershwin on the Voyager, two weeks ago. He was very efficient, if not somewhat overbearing. We liked him, and he runs a tight ship (NO taking drinks out of the lounge). He very closely checks your Seapass when you first enter the concierge lounge but remembers you after that. They had 106 D/D+ on that cruise so they had moved the evening service to the card lounge on deck 14. Since there is not a key card lock on that room, someone was standing outside the door every night checking key cards. The first few nights they only served on deck 14, and at times there was a long wait for drinks as he only had 1 and sometimes two additional servers. On Wednesday, someone from the suites complained about the cc lounge not serving in the evening, and ship's management directed Gershwin to open both the cc lounge and the room on deck 14. Gershwin served in the concierge lounge and another person ran the deck 14 op. We returned to the cc lounge for the rest of the cruise in the evening and found service and offerings to be acceptable. Gershwin was always pleasant and stopping to talk for a few moments with us, but he told us he is going to the startup team for the Independence at the end of this month.

 

Hypo

 

Thank you for that Hypo did Gershwin,

Contact you by email before you cruised?

Did you make any reservations etc for Portifino or Chops grille or shows through Gershwin?

 

kind regards

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  • 2 weeks later...

Here is the list of which ships have the lounge and who is currently taking care of it. You can contact them at

xx_concierge@rccl. com, just replace xx with the two initials in front of the ships name on the list.

 

AD Adventure of the Seas - Duygu Tanel (DeDe) [on holiday starting 16MAR2008]

BR Brilliance of the Seas - Katherine Valenzuela

-- Empress of the Seas (EM) - none

EN Enchantment of the Seas - Julian Querico/ Kenneth<-[until he heads to NV]

EX Explorer of the Seas - Ricky

FR Freedom of the Seas (Concierge) - François Roux

FR Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen/Carmeliza Colina [Diamond Club Waiter, Melvin Gomez]

-- Grandeur of the Seas - none

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

ID Independence of the Seas (Diamond) -

JW Jewel of the Seas - Andrea Levitt (bar man Teodore}

LG Legend of the Seas - Diego Tripaldi

LB Liberty of the Seas (Concierge) - Pretty Shamu / Juan Diego Miranda-Allen

LB Liberty of the Seas (Diamond) - Ricardo Mock

-- Majesty of the Seas (MJ) - none

MA Mariner of the Seas - Fernando/Mitzi [Giovanna starts in JUNE]

-- Monarch of the Seas (MN) - none

NV Navigator of the Seas – Carlos / Julian (29MAR2009 Kenneth Boodoo)

RD Radiance of the Seas - Willie Salaya

-- Rhapsody of the Seas (RH) - none

SR Serenade of the Seas - Maritza Moolman / Rahul Barua

-- Sovereign of the Seas (SS) - none

SP Splendour of the Seas – Giovanna[holiday-April then moves to MA in JUNE]/Kenneth Boodoo

-- Vision of the Seas (VI) - none

VY Voyager of the Seas - Martin Sanchez / Gershwin Bronswinkel<-[until ID sails]

As mentioned above this post, where there is more than one person listed those are who fill-in when vacation comes into play.

 

Libby7 still waiting for response...you had suggested taking Carlos off of EN, does he also need to be removed from NV?

 

Juan is moved temporarily on this list to Liberty as a temp... until it is known for sure where Pretty is going and if Juan is no longer on the Freedom.

ANYTHING NEW TO ADD?? ANYONE??? :D

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Adventure of the Seas -

Brilliance of the Seas -

Empress of the Seas - none

Enchantment of the Seas -

Explorer of the Seas -

Freedom of the Seas - CL -

Freedom of the Seas - D/D+ lounge

Grandeur of the Seas - none

Jewel of the Seas -

Legend of the Seas - none Legend has a CL

Liberty of the Seas - CL -

Liberty of the Seas - D/D+ lounge

Majesty of the Seas - none

Mariner of the Seas -

Monarch of the Seas - none

Navigator of the Seas -

Radiance of the Seas -Willie Salaya

Rhapsody of the Seas - none

Serenade of the Seas -

Sovereign of the Seas - none

Splendour of the Seas - none Splendour has a CL.

Vision of the Seas - none

Voyager of the Seas Martin Sanchez

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Below you will find RCCLs complete fleet in alphabetical order.

The lightened text are the ships without CLs.

The text you can easily read are the ships which have the lounge as well as who is currently taking care of it.

Where there is more than one person listed those are who fill-in when vacation comes into play.

You can contact them at xx_concierge@rccl. com, just replace xx with the two initials in front of the ships name on the list.

 

AD Adventure of the Seas - Duygu Tanel (DeDe) [on holiday starting 16MAR2008]

BR Brilliance of the Seas - Katherine Valenzuela

-- Empress of the Seas (EM) - none

EN Enchantment of the Seas - Julian Querico/ Kenneth<-[until he heads to NV]

EX Explorer of the Seas - Ricky

FR Freedom of the Seas (Concierge) - François Roux

FR Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen/Carmeliza Colina [Diamond Club Waiter, Melvin Gomez]

-- Grandeur of the Seas - none

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

ID Independence of the Seas (Diamond) -

JW Jewel of the Seas - Andrea Levitt (bar man Teodore}/ Nedere Reid

LG Legend of the Seas - Diego Tripaldi

LB Liberty of the Seas (Concierge) - Pretty Shamu / Juan Diego Miranda-Allen

LB Liberty of the Seas (Diamond) - Ricardo Mock

-- Majesty of the Seas (MJ) - none

MA Mariner of the Seas - Fernando/Mitzi [Giovanna starts in JUNE]

-- Monarch of the Seas (MN) - none

NV Navigator of the Seas – Carlos / Julian (29MAR2009 Kenneth Boodoo)

RD Radiance of the Seas - Willie Salaya

-- Rhapsody of the Seas (RH) - none

SR Serenade of the Seas - Maritza Moolman / Rahul Barua

-- Sovereign of the Seas (SS) - none

SP Splendour of the Seas – Giovanna[holiday-April then moves to MA in JUNE]/Kenneth Boodoo

-- Vision of the Seas (VI) - none

VY Voyager of the Seas - Martin Sanchez / Gershwin Bronswinkel<-[until ID sails]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Libby7 still waiting for response...you had suggested taking Carlos off of EN, does he also need to be removed from NV?

 

Juan is moved temporarily on this list to Liberty as a temp... until it is known for sure where Pretty is going and if Juan is no longer on the Freedom.

Thanks for the recent updates folks! :)

 

ANYTHING ELSE OUT THERE THAT IS NEW TO ADD?? :D

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Libby7 still waiting for response...you had suggested taking Carlos off of EN, does he also need to be removed from NV?

 

As far as I know Kenneth is staying on the EN until he is replaced by Julian. Carlos has been in Guest Relations on the EN ....... and who knows what he'll do when/if he changes ship.

 

I'm also not sure how Kenneth and Carlos and Julian all showed up on the NV. I think that may have been a mistake.

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I just talked with someone just of Adventure- DeDe is on Holiday- a Carmen from Peru was concierge. Not sure how long DeDe on Holiday(anyone know).

Anyone experience with Carmen??

 

If it is the Carmen who has worked in Guest Services ....... she is wonderful. She did an outstaning job in G.S. so wouldn't be surprised

if they moved her to the Conceirge spot for DeDe's vacation relief.

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BR Brilliance of the Seas - Katherine Valenzuela

ANYTHING ELSE OUT THERE THAT IS NEW TO ADD?? :D

 

On the Brilliance they open the Odyssey Lounge to Diamond Members only between 4:30 & 8:00 pm. Although she's not a Concierge per se, Andrea who is the Bar Tender, puts Katherine to shame with her service in the lounge. I'm not a usual smoker, but the Odessey becomes a cigar lounge after 8:00, and I spent a lot of time just conversing with her.

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Libby7 still waiting for response...you had suggested taking Carlos off of EN, does he also need to be removed from NV?

 

As far as I know Kenneth is staying on the EN until he is replaced by Julian. Carlos has been in Guest Relations on the EN ....... and who knows what he'll do when/if he changes ship.

 

I'm also not sure how Kenneth and Carlos and Julian all showed up on the NV. I think that may have been a mistake.

 

Kenneth is moving to the Slendour as Concierege the middle of April. Julian is back on the EN, and Carlos may have moved on to the NV, but I don't know what position

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Below you will find RCCLs complete fleet in alphabetical order.

The lightened text are the ships without CLs.

The text you can easily read are the ships which have the lounge as well as who is currently taking care of it.

Where there is more than one person listed those are who fill-in when vacation comes into play. If their name is underlined they are thought to be currently active.

You can contact them at xx_concierge@rccl. com, just replace xx with the two initials in front of the ships name on the list.

 

AD Adventure of the Seas - Duygu Tanel (DeDe) [on holiday starting 16MAR2008 - Carmen is currently covering]

BR Brilliance of the Seas - Katherine Valenzuela (bar man Andrea+++)

-- Empress of the Seas (EM) - none

EN Enchantment of the Seas - Julian Querico/ Kenneth<-[until he heads to NV]

EX Explorer of the Seas - Ricky

FR Freedom of the Seas (Concierge) - François Roux

FR Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen/Carmeliza Colina [Diamond Club Waiter, Melvin Gomez]

-- Grandeur of the Seas - none

ID Independence of the Seas (Concierge) - Gershwin Bronswinkel

ID Independence of the Seas (Diamond) -

JW Jewel of the Seas - Andrea Levitt (bar man Teodore}/ Nedere Reid

LG Legend of the Seas - Diego Tripaldi

LB Liberty of the Seas (Concierge) - Pretty Shamu / Juan Diego Miranda-Allen

LB Liberty of the Seas (Diamond) - Ricardo Mock

-- Majesty of the Seas (MJ) - none

MA Mariner of the Seas - Fernando/Mitzi [Giovanna starts in JUNE]

-- Monarch of the Seas (MN) - none

NV Navigator of the Seas – Carlos (29MAR2009 Kenneth Boodoo)

RD Radiance of the Seas - Willie Salaya

-- Rhapsody of the Seas (RH) - none

SR Serenade of the Seas - Maritza Moolman / Rahul Barua

-- Sovereign of the Seas (SS) - none

SP Splendour of the Seas – Giovanna[holiday-April then moves to MA in JUNE]/Kenneth Boodoo (Mid April 2009)

-- Vision of the Seas (VI) - none

VY Voyager of the Seas - Martin Sanchez / Gershwin Bronswinkel<-[until ID sails]



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Again, Juan is moved temporarily on this list to Liberty as a temp... until it is known for sure where Pretty is going and if Juan is no longer on the Freedom.

Libby7 thanks - I think I have it correct now.

DayRate you had said "NE (not EM) has left the fleet and is now sailing for Pullmantur as Empress." I am not sure what you meant. EM just doesn't have a CL on this list - she still sails as RCI ship. And I am sorry, I am not familiar with NE, which ship is that?

 

Thanks for the recent updates folks! :)

 

ANYTHING ELSE OUT THERE THAT IS NEW TO ADD?
We know it's always a changin' :D

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DayRate you had said "[/color][/color][/font]NE (not EM) has left the fleet and is now sailing for Pullmantur as Empress." I am not sure what you meant. EM just doesn't have a CL on this list - she still sails as RCI ship. And I am sorry, I am not familiar with NE, which ship is that?[color=Red

 

Empress of the Seas (NE) has left RCI´s fleet. Her new name is Empress.

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