Merion_Mom Posted July 21, 2014 #1 Share Posted July 21, 2014 I decided to check-in online just now. I was notified that e-docs were ready a long time ago. I am leaving in six days - next Sunday - on the Freedom of the Seas. ALL OF MY INFORMATION WAS SAVED in the process. So many of us have complained about this. Well, they fixed it. My passport number, its expiration date, etc................all still there. I didn't have to re-enter it, as I have always had to do in the past. Even more amazing? On Friday I was upgraded. I received a new invoice from RC, recording the upgraded cabin. I called and asked for a different one. ;) They changed me. So, here I am, doing the online check-in, and I get to "Print your SetSail Pass". Miracle of miracles, it has my CORRECT cabin number on the documents and the luggage tag! Link to comment Share on other sites More sharing options...
dancinman66 Posted July 21, 2014 #2 Share Posted July 21, 2014 How cool Enjoy your cruise and upgrade Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted July 21, 2014 #3 Share Posted July 21, 2014 Not the normal IT protocol. ;) Enjoy it today, as who knows how hard it will be next time.:D Link to comment Share on other sites More sharing options...
hollon Posted July 21, 2014 #4 Share Posted July 21, 2014 Happy you got an upgrade - what did you get - enjoy your trip :) Link to comment Share on other sites More sharing options...
KirkNC Posted July 21, 2014 #5 Share Posted July 21, 2014 Glad to hear it is working, Bon voyage! Link to comment Share on other sites More sharing options...
InsideCruiser Posted July 21, 2014 #6 Share Posted July 21, 2014 That may be the longest "speechless" post I have ever read. :p Link to comment Share on other sites More sharing options...
wolfcathorse Posted July 21, 2014 #7 Share Posted July 21, 2014 thank you for the chuckle today! Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted July 21, 2014 #8 Share Posted July 21, 2014 I decided to check-in online just now. I was notified that e-docs were ready a long time ago. I am leaving in six days - next Sunday - on the Freedom of the Seas. ALL OF MY INFORMATION WAS SAVED in the process. So many of us have complained about this. Well, they fixed it. My passport number, its expiration date, etc................all still there. I didn't have to re-enter it, as I have always had to do in the past. Even more amazing? On Friday I was upgraded. I received a new invoice from RC, recording the upgraded cabin. I called and asked for a different one. ;) They changed me. So, here I am, doing the online check-in, and I get to "Print your SetSail Pass". Miracle of miracles, it has my CORRECT cabin number on the documents and the luggage tag! Do you really expect me to believe your post!:rolleyes: Link to comment Share on other sites More sharing options...
Philly Steve Posted July 21, 2014 #9 Share Posted July 21, 2014 That may be the longest "speechless" post I have ever read. :p LOL, Good for you MM. You deserve it! ;) Link to comment Share on other sites More sharing options...
Oppalopa Posted July 21, 2014 #10 Share Posted July 21, 2014 You should rush out and buy a lottery ticket. lol Link to comment Share on other sites More sharing options...
Rare steamboats Posted July 21, 2014 #11 Share Posted July 21, 2014 Merion Mom, I can´t imagine you being speechless :D!! O.k., paid our final for two cruises today... First one went well (SetSailPass ready to print). Second one showed an additional amount so they only charged the difference... then the new invoice came and of course showed an open balance...:rolleyes: Took us some time to figure out that this open balace is exactly the same amount we paid for the specialty restaurants :D. Called again... and they still insisted that we paid that amount upfront... Hey, but our invoice shows an open balance... They obviously can´t see in their system that there are specialty restaurants booked and paid for... which has nothing to do with the cruise fare... Now my second cruise is not accessible as it´s still being modified...:eek: Seems like Guatemala is working much better than Almere / Netherlands! And the chances of an upgrade with a triple occupation seem to be close to impossible... But I´m a mere Emerald becoming Diamond inbetween those two upcoming cruises. steamboats Link to comment Share on other sites More sharing options...
molly361 Posted July 21, 2014 #12 Share Posted July 21, 2014 Congrats on your upgrade :) Link to comment Share on other sites More sharing options...
impatientlywaiting Posted July 21, 2014 #13 Share Posted July 21, 2014 Woohoo, your lucky day! :D However, in all the cruises I've taken (and only the first 2 were booked through a TA), I've never had any of the problems with IT, computer glitches, calling, etc., that everyone complains about! :) Maybe I'm lucky too! Link to comment Share on other sites More sharing options...
Gopher1934 Posted July 21, 2014 #14 Share Posted July 21, 2014 YEA !! GLAD YOU GOT AN UPGRADE !! Link to comment Share on other sites More sharing options...
cruiselife4me Posted July 21, 2014 #15 Share Posted July 21, 2014 How exciting MM! That's fantastic! Link to comment Share on other sites More sharing options...
petel Posted July 21, 2014 #16 Share Posted July 21, 2014 I decided to check-in online just now. I was notified that e-docs were ready a long time ago. I am leaving in six days - next Sunday - on the Freedom of the Seas. ALL OF MY INFORMATION WAS SAVED in the process. So many of us have complained about this. Well, they fixed it. My passport number, its expiration date, etc................all still there. I didn't have to re-enter it, as I have always had to do in the past. Even more amazing? On Friday I was upgraded. I received a new invoice from RC, recording the upgraded cabin. I called and asked for a different one. ;) They changed me. So, here I am, doing the online check-in, and I get to "Print your SetSail Pass". Miracle of miracles, it has my CORRECT cabin number on the documents and the luggage tag! Great! :D Very Happy for you! :DHope it works so well for everyone! :rolleyes:Enjoy :) Link to comment Share on other sites More sharing options...
jules815 Posted July 21, 2014 #17 Share Posted July 21, 2014 Congrats on the upgrade! I hope you'll report back here and tell us about your week on FOS. Link to comment Share on other sites More sharing options...
3CatsInMA Posted July 21, 2014 #18 Share Posted July 21, 2014 Congrats on your upgrade!:D I'm sure the website glitches you just endured will be corrected soon enough...;):) Link to comment Share on other sites More sharing options...
scotlady Posted July 21, 2014 #19 Share Posted July 21, 2014 Printed mine for the Navigator this morning. No glitches! We leave Sunday also. No upgrade for us though, oh well. :p Link to comment Share on other sites More sharing options...
CruiseSlacker Posted July 21, 2014 #20 Share Posted July 21, 2014 Carol, RC is not going to mess with your reservations. I bet you have had a least 15 cruises since your retirement. I met you and your daughter on the Oasis in August 2013. Bon Voyage! Tom Link to comment Share on other sites More sharing options...
Arizona Cruz Chic Posted July 21, 2014 #21 Share Posted July 21, 2014 Congrats, couldn't happen to a nicer person. :) *** Link to comment Share on other sites More sharing options...
torpeedo Posted July 21, 2014 #22 Share Posted July 21, 2014 We haven't had the opportunity to meet you yet MM, BUT! we will be waving to you on Sunday from Rusty's!! We leave on the Enchantment on Monday:D!! Congrats on the visit from the upgrade fairy!! Helen Link to comment Share on other sites More sharing options...
hairymelon Posted July 21, 2014 #23 Share Posted July 21, 2014 Fantastic news on your upgrade and I am so glad everything went smoothly :D Have a great cruise and I am looking forward to hearing about FOS as we will be sailing on her next year :) Link to comment Share on other sites More sharing options...
kccrzr Posted July 21, 2014 #24 Share Posted July 21, 2014 That truly is a miracle. I changed cabins 2 weeks ago. My cruises shows correct cabin number. Checked in online today and luggage tags still have old cabin number on them. Link to comment Share on other sites More sharing options...
Clarea Posted July 21, 2014 #25 Share Posted July 21, 2014 That truly is a miracle. I changed cabins 2 weeks ago. My cruises shows correct cabin number. Checked in online today and luggage tags still have old cabin number on them. I believe you have to call Royal (or travel agent if you used one) and request the cruise docs be re-issued in order to get updated luggage tags. Link to comment Share on other sites More sharing options...
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