truffles2 Posted December 31, 2019 #3401 Share Posted December 31, 2019 That information is available on the spread sheet. Looks like you need to delete "Diamond". Link to comment Share on other sites More sharing options...
c-leg5 Posted December 31, 2019 #3402 Share Posted December 31, 2019 12 minutes ago, Colorado Babe said: This is the email that I am trying to send to: AN_Diamondconciege@rccl.com Don’t know if that is a typo but if that is what you actually sent “concierge” has an “r” in it? 7 minutes ago, truffles2 said: That information is available on the spread sheet. Looks like you need to delete "Diamond". That is for the Concierge Lounge. Link to comment Share on other sites More sharing options...
dst Posted December 31, 2019 #3403 Share Posted December 31, 2019 Does anyone know who the current concierge is on the Empress; for some reason it is not showing on the spreadsheet (which I love - thank you). when we were on the Harmony in November we had Gavin send an email to the concierge and I just wanted to follow up to it before our cruise next month Thanks Link to comment Share on other sites More sharing options...
Rare island lady Posted December 31, 2019 #3404 Share Posted December 31, 2019 (edited) 57 minutes ago, dst said: Does anyone know who the current concierge is on the Empress; for some reason it is not showing on the spreadsheet (which I love - thank you). when we were on the Harmony in November we had Gavin send an email to the concierge and I just wanted to follow up to it before our cruise next month Thanks Concierge on Empress??? That ship does not have an SL, CL, or even a DL. And from what I understand...does not even do an "event" like MJ (which also does not have a dedicated lounge). Edited December 31, 2019 by island lady Link to comment Share on other sites More sharing options...
Biker19 Posted December 31, 2019 #3405 Share Posted December 31, 2019 3 minutes ago, island lady said: And from what I understand...does not even do an "event" Empress does usually host a D and up event on the outside deck behind Boleros for initial sail away - you kinda can call that a D event. Link to comment Share on other sites More sharing options...
Rare island lady Posted December 31, 2019 #3406 Share Posted December 31, 2019 2 minutes ago, Biker19 said: Empress does usually host a D and up event on the outside deck behind Boleros for initial sail away - you kinda can call that a D event. I thought I read that they had recently discontinued that event? Would be nice if they indeed still did that. We really enjoyed the event in the VCL on MJ. Would hate to see that one go away. 😞 Link to comment Share on other sites More sharing options...
dst Posted December 31, 2019 #3407 Share Posted December 31, 2019 39 minutes ago, island lady said: Concierge on Empress??? That ship does not have an SL, CL, or even a DL. And from what I understand...does not even do an "event" like MJ (which also does not have a dedicated lounge). Correct but there is someone to assist Diamond cruisers, we sailed in July and I cannot remember who it was. Maybe they are not a concierge but they assisted the Diamond folks and anyone in the Suites (Owners) - Biker - They had the event for sail away in July when we were on the ship Link to comment Share on other sites More sharing options...
Rare island lady Posted December 31, 2019 #3408 Share Posted December 31, 2019 (edited) 22 minutes ago, dst said: Correct but there is someone to assist Diamond cruisers, we sailed in July and I cannot remember who it was. Maybe they are not a concierge but they assisted the Diamond folks and anyone in the Suites (Owners) - Biker - They had the event for sail away in July when we were on the ship Could you be talking about the LA (Loyalty Ambassador), which takes care of C&A members? But I doubt they would take care of suites. When you find out...let us know. Have never been on the little Empress, only know layout and what others have posted about their experiences. Edited December 31, 2019 by island lady Link to comment Share on other sites More sharing options...
dst Posted December 31, 2019 #3409 Share Posted December 31, 2019 23 minutes ago, island lady said: Could you be talking about the LA (Loyalty Ambassador), which takes care of C&A members? But I doubt they would take care of suites. When you find out...let us know. Have never been on the little Empress, only know layout and what others have posted about their experiences. Will do - thanks PS I see we could be neighbors if you are near PC, what a great cool day we are having 🙂 Link to comment Share on other sites More sharing options...
Rare island lady Posted December 31, 2019 #3410 Share Posted December 31, 2019 (edited) 8 minutes ago, dst said: Will do - thanks PS I see we could be neighbors if you are near PC, what a great cool day we are having 🙂 You are most welcome! BTW...we lived on Merritt Island for 20 years, before moving out here to "the swamp". Downsized into a community that we could park our land yacht (AKA motor home) under a port attached to our house. I do miss Merritt Island for being so close though...we simply took a taxi to the port, blissfully leaving our vehicles in the garage while we were gone. Was cheaper than paying for parking too. 😉 Yes...weather is sooo delightful now. Dry, comfortable and cool. Those days upon days of dreary rain and high humidity were getting old fast! Oops...better get back on track before Sherri kicks me out. 😄 Ummm...Leo and Tao in DL and SL on Mariner coming up next week. 🙂 Edited December 31, 2019 by island lady Link to comment Share on other sites More sharing options...
dst Posted December 31, 2019 #3411 Share Posted December 31, 2019 Island - LOL don't want you to get kicked out! MI is beautiful and very convenient to the port, Uber or nice neighbors do the trick (lol) Enjoy the Mariner, we were just looking at this ship for a quick getaway Happy New Year! 1 Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 2, 2020 #3412 Share Posted January 2, 2020 Some updates : Radiance CL -- Ken Degrace until 18 January 2020, then Kevin (Li Shaonan)DL DL -- Li (Kevin) Shaonan Adeventurer – Willy Salaya -- Diamond Lounge, as Dec 7. Rhapsody --- and Grecia Guillen was the Suite Concierge and Alan del Fierro was the Diamond Concierge. (Kumar on Vacation) 1-1-2020 Current concierges for BR is: Diamond Lounge...Dionata (still in DL on Monday 1-5-2020) Concierge Lounge...Melvin James Amit Chattophadhyay is scheduled back at the end of January; Melvin will go back to GS I updated the Google Doc https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 2, 2020 #3413 Share Posted January 2, 2020 On 12/31/2019 at 9:51 AM, Colorado Babe said: This is the email that I am trying to send to: AN_Diamondconciege@rccl.com Here is the Google Doc speadsheet with a link to the AN DL Concierge: https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 2, 2020 #3414 Share Posted January 2, 2020 On 12/31/2019 at 2:47 PM, island lady said: You are most welcome! BTW...we lived on Merritt Island for 20 years, before moving out here to "the swamp". Downsized into a community that we could park our land yacht (AKA motor home) under a port attached to our house. I do miss Merritt Island for being so close though...we simply took a taxi to the port, blissfully leaving our vehicles in the garage while we were gone. Was cheaper than paying for parking too. 😉 Yes...weather is sooo delightful now. Dry, comfortable and cool. Those days upon days of dreary rain and high humidity were getting old fast! Oops...better get back on track before Sherri kicks me out. 😄 Ummm...Leo and Tao in DL and SL on Mariner coming up next week. 🙂 😁🤣 1 Link to comment Share on other sites More sharing options...
Tulsacoker Posted January 2, 2020 #3415 Share Posted January 2, 2020 On 12/24/2019 at 12:40 PM, island lady said: I wasn't that impressed with Jeremias and Elaine on Harmony either. Same as concierges on Oasis, they sat at their desks the whole time and did not get up to circulate at all. They smiled and said hello, but that was the extent of our contact with them. That is exactly my interaction with them also ... they did hit the button to open the doors when we left 😄 1 Link to comment Share on other sites More sharing options...
Cruise a holic Posted January 2, 2020 #3416 Share Posted January 2, 2020 25 minutes ago, Tulsacoker said: That is exactly my interaction with them also ... they did hit the button to open the doors when we left 😄 We had Jeremias and checkers last year and they helped facilitate all of our requests. Jeremias has already contacted us for our cruise this Sunday on the Harmony and has helped facilitate my special requests. Always found them helpful and willing to help, if you need it. Busy, so circulating around the room isn't always possible. But when you need something, they help. My experience of course Link to comment Share on other sites More sharing options...
BaikG Posted January 2, 2020 #3417 Share Posted January 2, 2020 I'm not sure if this has already been mentioned, but Eli Wong (formerly in the Spectrum Gold Lounge) is currently a Royal Genie on Quantum during her Singapore season. Also, the concierge emails have changed from the standard 'concierge' and 'diamondconcierge' emails to SC_Concierge01@rccl.com, SC_Concierge02@rccl.com, SC_Concierge03@rccl.com, and SC_Concierge04@rccl.com. All of the concierges on Spectrum work mainly from the Gold while one to two rotate (by day or by sailing) and also assist Silver and D/D+ guests. Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 3, 2020 #3418 Share Posted January 3, 2020 8 hours ago, BaikG said: I'm not sure if this has already been mentioned, but Eli Wong (formerly in the Spectrum Gold Lounge) is currently a Royal Genie on Quantum during her Singapore season. Also, the concierge emails have changed from the standard 'concierge' and 'diamondconcierge' emails to SC_Concierge01@rccl.com, SC_Concierge02@rccl.com, SC_Concierge03@rccl.com, and SC_Concierge04@rccl.com. All of the concierges on Spectrum work mainly from the Gold while one to two rotate (by day or by sailing) and also assist Silver and D/D+ guests. There is another thread on this forum that keeps track of Genies. We only keep track of Concierges. Thanks for the updated email. I'm not good at links but will ask one of my partners to put them in the Google Doc. https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted January 4, 2020 #3419 Share Posted January 4, 2020 Sherri, is the Oasis information up to date? I think and the sheet confirms that Beatrice is in the DL. But I saw another name listed on a different thread. We are on in 9 days Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 4, 2020 #3420 Share Posted January 4, 2020 (edited) 37 minutes ago, John&LaLa said: Sherri, is the Oasis information up to date? I think and the sheet confirms that Beatrice is in the DL. But I saw another name listed on a different thread. We are on in 9 days John -- I got the following information on OA's SL on 11-25-2019 OA -- Lyli De Leon and Nadia Ecobar will be the Concierges. Federico Taylor is to return sometime this month but I'm not sure of the date and which lounge he will be in. (emailing you some information) https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Edited January 4, 2020 by SherriZ366 1 Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 4, 2020 #3421 Share Posted January 4, 2020 1 minute ago, SherriZ366 said: John -- I got the following information on OA's SL on 11-25-2019 OA -- Lyli De Leon and Nadia Ecobar will be the Concierges. Federico Taylor is to return sometime this month but I'm not sure of the date and which lounge he will be in. (emailing you some information) The d concierge whose name was on the letter we received last week on Oasis was Jandi Kim. Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 4, 2020 #3422 Share Posted January 4, 2020 (edited) 7 minutes ago, Ourusualbeach said: The d concierge whose name was on the letter we received last week on Oasis was Jandi Kim. Thanks -- I'm going to put that on the Google Doc. https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=1209646832 Edited January 4, 2020 by SherriZ366 Link to comment Share on other sites More sharing options...
ValerieJo Posted January 5, 2020 #3423 Share Posted January 5, 2020 Just off Rhapsody this morning after 2 weeks onboard. I just want to say that Alan del Fierro is the best Concierge we’ve ever had in a DL. He was fantastic, extremely helpful and very personable. 1 1 Link to comment Share on other sites More sharing options...
Rare island lady Posted January 5, 2020 #3424 Share Posted January 5, 2020 14 hours ago, ValerieJo said: Just off Rhapsody this morning after 2 weeks onboard. I just want to say that Alan del Fierro is the best Concierge we’ve ever had in a DL. He was fantastic, extremely helpful and very personable. Another fan of Alan here! We were actually thrilled when he moved to the DL versus the CL a year or so ago. We prefer that lounge to the CL anyway. Link to comment Share on other sites More sharing options...
FUN33 Posted January 12, 2020 #3425 Share Posted January 12, 2020 Would appreciate an update on the current Harmony SL Concierges. Is it Jeremias/Mohamed, Jeremias/Elaine or a different combination. Anyone who just got on or off today January 12th? 1 Link to comment Share on other sites More sharing options...
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