$7.95 Room Service Charge

[funship freddy]

Currently on Empress and so far (two experiences) it is a big fail ! Ordered the cheese steak - cheesecake was delivered. Ordered cheese steak the following day. It was awful. So much for the new upgraded menu.

 

 

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[richstowe]

Currently on Empress and so far (two experiences) it is a big fail ! Ordered the cheese steak - cheesecake was delivered. Ordered cheese steak the following day. It was awful. So much for the new upgraded menu.

Oh you wanted good food ? That's coming in the next upgrade . For just $20 , plus a nominal amount per item (nominal for us - you not so much) you will be able to order from our ultra gourmet food offerings . In addition you may wish to take advantage of our premium ordering system where we guarantee (85% of the time) to deliver very possibly on time , what you actually ordered . No need to thank us .

[John&LaLa]

Was that photo of the old or the new room service offerings? It looks quite nice

New menu, wings, quesadillas, chicken fingers, nachos

 

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[John&LaLa]

Oh you wanted good food ? That's coming in the next upgrade . For just $20 , plus a nominal amount per item (nominal for us - you not so much) you will be able to order from our ultra gourmet food offerings . In addition you may wish to take advantage of our premium ordering system where we guarantee (85% of the time) to deliver very possibly on time , what you actually ordered . No need to thank us .

Our food was good, hot, correct, and came in 35 minutes. 9 food plates all together. It took two carts to deliver. Tipped accordingly.

 

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[SpainAlien]

Can I just clarify, I thought the $7.95 included the tip but you say to tip $1-2 per plate not per order?

 

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[Clarea]

Can I just clarify, I thought the $7.95 included the tip but you say to tip $1-2 per plate not per order?

The $7.95 supposedly includes the tip, but you are welcome (but not required) to tip more if you like. It's up to you.

[John&LaLa]

The $7.95 supposedly includes the tip, but you are welcome (but not required) to tip more if you like. It's up to you.

I may have gotten my order quick and hot for one of the following 3 reasons.

 

1 - I tipped the day before.

 

2 - It was early in the afternoon on a port day.

3 - We were in the RS.

 

Any could have been valid. [emoji6]

 

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[Biker19]

Can I just clarify, I thought the $7.95 included the tip but you say to tip $1-2 per plate not per order?

The poster did not pay the $7.95 since they were in a suite.

[Chrome Diva]

Here is what the new menu offers on the Jewel of the Seas

 

 

 

 

 

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[Chrome Diva]

Here is the new room service breakfast menu offered on the Jewel

On the left is Continental this is free.

On the Right American Breakfast has a $7.95 convenience charge

 

 

 

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[BEENSAILING]

Here is what the new menu offers on the Jewel of the Seas

 

 

 

 

 

Sent from my iPad using Forums

 

Thank you for posting.

[BEENSAILING]

Here is the new room service breakfast menu offered on the Jewel

On the left is Continental this is free.

On the Right American Breakfast has a $7.95 convenience charge

 

 

 

Sent from my iPad using Forums

 

Thank you for posting.

[alaska_planner]

i'm guessing there will be a lot of wasted food..

if i know i'm being charged $8 to order, i'll make sure i get my money's worth and then some...

and throw away whatever we don't eat...

i might even order a ton extra just on principle...

[John&LaLa]

i'm guessing there will be a lot of wasted food..

if i know i'm being charged $8 to order, i'll make sure i get my money's worth and then some...

and throw away whatever we don't eat...

i might even order a ton extra just on principle...

All of the food in my picture was eaten

 

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[Biker19]

i might even order a ton extra just on principle...

and you will punish RCI by doing so?

[Ocean Boy]

i'm guessing there will be a lot of wasted food..

if i know i'm being charged $8 to order, i'll make sure i get my money's worth and then some...

and throw away whatever we don't eat...

i might even order a ton extra just on principle...

What principle would that be?

[richstowe]

i'm guessing there will be a lot of wasted food..

if i know i'm being charged $8 to order, i'll make sure i get my money's worth and then some...

and throw away whatever we don't eat...

i might even order a ton extra just on principle...

I know you will get criticized by the loyal royals for this . Oh well .:evilsmile:

[bUU]

What principle would that be?

That is a really important point. There is no generally accepted principle that calls for deliberately engaging in waste. A principled response to an offensive moves such as the introduction of the fee of the sort would be to not patronize the service at all.

 

I believe most people would agree with that and therefore what is more likely is that this could result in less waste. Without this fee some passengers might have been more apt to order room service just to be sure that there's some food in the room perhaps even for a midnight snack of some sort. Now those passengers would be discouraged from placing an order for food that they aren't sure they're going to actually end up needing.

 

This message may have been entered using voice recognition. Please excuse any typos.

[cruiselvr04]

Can't believe there are 78 pages on this thread!

 

After reading some discussions and thinking about it I have come to the opinion, for what it worth, that I'm ok with the charge.

 

We used to get breakfast every morning on the balcony. And it was rarely on time, once an entire hour early, and sometimes so late we were almost out the door for the day.

 

Daytime was often an hour wait. So we rarely used it anyway.

 

if it will come faster and hot I'm all for it. Also has it started prior to sail away? That would really be worth it to me as we are unpacking and like sail away on our balcony.

 

We will do the light breakfast or skip room service and if we do order during the cruise we will make it a large order and enjoy the treat it is. We NEVER order room service in a hotel due to the outrageous prices so for us it's still fun on a cruise. As long as they don't keep inceasing it....

[Biker19]

Can't believe there are 78 pages on this thread!

Yes, a bit of .....

 

[richstowe]

That is a really important point. There is no generally accepted principle that calls for deliberately engaging in waste. A principled response to an offensive moves such as the introduction of the fee of the sort would be to not patronize the service at all.

 

 

I believe most people would agree with that and therefore what is more likely is that this could result in less waste. Without this fee some passengers might have been more apt to order room service just to be sure that there's some food in the room perhaps even for a midnight snack of some sort. Now those passengers would be discouraged from placing an order for food that they aren't sure they're going to actually end up needing.

 

This message may have been entered using voice recognition. Please excuse any typos.

Well written post but I'm fascinated why one must respond to this cash grab by turning the other cheek and worrying about waste . Perhaps RC is responding to this waste by deliberate delays and fouling up orders ?

 

In my neck of the woods , supermarket chains have instituted and lobbied governments to mandate a fee for each plastic bag . They publicly sold this with pious talk about saving the environment . I was "impressed" how their concerns for the environment meshed so perfectly with what was better for them .

 

So here we are discussing a new fee which is being sold as preventing food waste on behalf of RC . Please excuse my selfish behavior for not worrying about this and concentrating on this cutback .

 

As to those horrified by this on-going thread .... you know what you can do . Don't read it .

[John&LaLa]

Well written post but I'm fascinated why one must respond to this cash grab by turning the other cheek and worrying about waste . Perhaps RC is responding to this waste by deliberate delays and fouling up orders ?

 

In my neck of the woods , supermarket chains have instituted and lobbied governments to mandate a fee for each plastic bag . They publicly sold this with pious talk about saving the environment . I was "impressed" how their concerns for the environment meshed so perfectly with what was better for them .

 

So here we are discussing a new fee which is being sold as preventing food waste on behalf of RC . Please excuse my selfish behavior for not worrying about this and concentrating on this cutback .

 

As to those horrified by this on-going thread .... you know what you can do . Don't read it .

The food is really better. We don't do breakfast. WJ is fine if you get up early. Fresh omelette. Mmmm

 

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[bUU]

Well written post but I'm fascinated why one must respond to this cash grab by turning the other cheek and worrying about waste

Worrying about waste is warranted regardless of whether there is something to respond to driving it. What better reason can be offered for employing a destructive response, committing waste, rather than responding with a constructive response to what you view it as an unacceptable cash grab by not ordering room service and/or find another cruise line that doesn't charge for room service?

 

As to those horrified by this on-going thread .... you know what you can do . Don't read it .

Those who don't like the room service charge can do the same with regard to room service that you're suggesting those complaining about the on-going thread can do with regard to the thread.

[alaska_planner]

Well written post but I'm fascinated why one must respond to this cash grab by turning the other cheek and worrying about waste . Perhaps RC is responding to this waste by deliberate delays and fouling up orders ?

 

In my neck of the woods , supermarket chains have instituted and lobbied governments to mandate a fee for each plastic bag . They publicly sold this with pious talk about saving the environment . I was "impressed" how their concerns for the environment meshed so perfectly with what was better for them .

 

So here we are discussing a new fee which is being sold as preventing food waste on behalf of RC . Please excuse my selfish behavior for not worrying about this and concentrating on this cutback .

 

As to those horrified by this on-going thread .... you know what you can do . Don't read it .

 

they've just instituted this where we live...

we're part of the counter movement: ask for 20 bags every time you shop, regardless of how many you actually need...

10 bags cost one shekel, which is about 25 cents...

so for 50 cents i get to make a statement...besides i actually do use the bags in the house (mostly for diaper and garbage disposal)...

the mini-protest movement figures that by the end of the year, more bags will have been used compared to before the law... :cool:

 

meanwhile, a better solution for the environment is enforce the use of bio-degradable bags..

which is what was being used before they instituted this stupid law...

so now that they're charging for the bags, they've returned to the use of non-biodegradable bags...

logical? not hardly...

[the mistral wind]

Well I think it has nothing to do with waste but everything to do with customer service. I really think they think that it just became so hard for them to accommodate the demand for delivery and also the other duties that are required for the limited crew members on the large ships 5000+ customers.

Sure they want to do a good job. Now its more practical for them to be able to deliver good customer service for room service. This will surely deter the room service delivery which is what they want to accomplish. And the extra money isn't bad either.