Rare HBCcruiser Posted July 14, 2018 #51 Share Posted July 14, 2018 I have heard this before, that if you have a cruise booked HAL doesn't send you emails and brochures. We always have a cruise booked, sometimes 3 or 4, and we still get emails and brochures in the mail. I know they attach the name of our PCC to anything we get, maybe it has something to do with who you book with? I booked online through HAL. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
syesmar Posted July 14, 2018 Author #52 Share Posted July 14, 2018 I booked online through HAL. Yes, from what I’ve been told, the system automatically removes those currently booked unless someone manually enters either a temporary or permanent override. The Mariner Society can fix this in a matter of moments for you. I did have to call more than once about it; the first time they entered it temporarily. When I noticed we were no longer receiving messages after another booking, I called again and they put it on a permanent override. I do wonder if they will make some further communication about the MARINER Magazine preferences before August 31. I have overlooked the postcards in the past. All the Best! :) Link to comment Share on other sites More sharing options...
Rare POA1 Posted July 14, 2018 #53 Share Posted July 14, 2018 The postcard asks for Mariner ID, so I guess we will include both of ours since they are (of course) different. :confused: Same with the rest of the information requested, i.e., name, address, email, etc.. Our Mariner mag was sent to DW, so we just used her number. Link to comment Share on other sites More sharing options...
CM1984 Posted July 14, 2018 #54 Share Posted July 14, 2018 (edited) Our magazine has not come yet! OHNO! Might be because we are close to the end of the alphabet - W? Edited July 14, 2018 by CM1984 typos Link to comment Share on other sites More sharing options...
KroozNut Posted July 14, 2018 #55 Share Posted July 14, 2018 Our Mariner mag was sent to DW, so we just used her number. Ours was mailed to both of us as a couple, i.e., 'Fred and Sally Smith', and included both of our Mariner numbers. So that's how I mailed it back.. :) Link to comment Share on other sites More sharing options...
Moriah Posted July 14, 2018 #56 Share Posted July 14, 2018 Thank you OP. I would have tossed the card without even looking at it. I filled it in and returned it. I do enjoy getting the Mariner in hard copy... I wonder though.. would they have stopped sending it if I'd disregarded the card? Since it's one of our Mariner "perks" you would think it would keep coming. Link to comment Share on other sites More sharing options...
tuolumne couple Posted July 15, 2018 #57 Share Posted July 15, 2018 I received the Summer 2018 Mariner Magazine today by mail. I noticed that between pages 22 and 23 there is a postage paid postcard saying, “Don’t Miss A Thing! Please Update Your Preferences By August 31, 2018. Do you want to continue receiving Mariner? Please complete the form below to let us know how you’d like your copy. . .” with 2 checkboxes, one to continue with a printed copy and the other for digital only, and then contact information. Just wanted to pass that along. Happy Sailing!:) thanks. i always rip those little things out of magazines right away... will mail mine Monday. thanks, i would have missed that. Link to comment Share on other sites More sharing options...
Rare kazu Posted July 15, 2018 #58 Share Posted July 15, 2018 I knew that Canada Post was cutting back on services, but only one corner mail box left in Windsor? :halo: Speaking of Canada Post, we are still waiting for our copy of the Mariner Magazine to arrive. We've received it in past years, but no sign of it yet. We just received ours on Friday. Yours is probably on the way, hopefully. Link to comment Share on other sites More sharing options...
Rare ski ww Posted July 15, 2018 #59 Share Posted July 15, 2018 I just mailed mine on Friday. I also got an email from HAL that said " Welcome Back" I didn't know that I left, strange. Allan Link to comment Share on other sites More sharing options...
Fouremco Posted July 15, 2018 #60 Share Posted July 15, 2018 We just received ours on Friday. Yours is probably on the way, hopefully. Thank you, good to know. I'll give it a bit more time before feeling neglected. :( Link to comment Share on other sites More sharing options...
Cruising-along Posted July 15, 2018 #61 Share Posted July 15, 2018 Thank you, good to know. I'll give it a bit more time before feeling neglected. :( Don't feel bad, I live within minutes of Seattle and didn't get mine until well after many others did. ;p Link to comment Share on other sites More sharing options...
sail7seas Posted July 15, 2018 #62 Share Posted July 15, 2018 I mailed my card back but am dubious how many will actually be delivered to hAL. > That flimsy sy little card' is easily lost in the mail.. Link to comment Share on other sites More sharing options...
Fouremco Posted July 15, 2018 #63 Share Posted July 15, 2018 Don't feel bad, I live within minutes of Seattle and didn't get mine until well after many others did. ;p Why does that not surprise me? :cool: Link to comment Share on other sites More sharing options...
tuolumne couple Posted July 15, 2018 #64 Share Posted July 15, 2018 I mailed my card back but am dubious how many will actually be delivered to hAL. > That flimsy sy little card' is easily lost in the mail.. i usually put those little flimsy cards in a regular envelope and mail them when i think it is important enough to do so. that is what i am doing with mine, just in case. :) Link to comment Share on other sites More sharing options...
sail7seas Posted July 15, 2018 #65 Share Posted July 15, 2018 I also do that somtimes but wonder if the 'clerk assgined to recording all those names and adresses bothers to open the envelopes. :shrug: Link to comment Share on other sites More sharing options...
Bookited Posted July 15, 2018 #66 Share Posted July 15, 2018 Don't feel bad, I live within minutes of Seattle and didn't get mine until well after many others did. ;p We have not received ours yet. On Friday I called the Mariner Society and after a brief time on hold I was told that we should receive our copy sometime before the end of August. Really? We, too, live near Seattle, our last name begins with "D", we are ****, and have never been sent to the naughty room. Link to comment Share on other sites More sharing options...
sail7seas Posted July 15, 2018 #67 Share Posted July 15, 2018 Syesmar- what an odd practice! Other lines inundate you with brochures and emails hoping you’ll continue to book another cruise. Thanks for the info! I will call today. Sent from my iPad using Forums You are so right. I have never contacted Oceania but they stuff my snail mail box I am sick of all their solicitations. Link to comment Share on other sites More sharing options...
rkacruiser Posted July 15, 2018 #68 Share Posted July 15, 2018 You are so right. I have never contacted Oceania but they stuff my snail mail box I am sick of all their solicitations. And, add Regent and Viking River Cruises to that thought! Stop the unwanted mailings, save that money, and lower your prices! Link to comment Share on other sites More sharing options...
sail7seas Posted July 15, 2018 #69 Share Posted July 15, 2018 Ditto as to Viking and i also seem to see lots of America Cruise lines and N CL material lately. Many of those glossy mailings sure cost a bit and I toss tall Perfect for recycling. Link to comment Share on other sites More sharing options...
syesmar Posted July 16, 2018 Author #70 Share Posted July 16, 2018 Ours was mailed to both of us as a couple, i.e., 'Fred and Sally Smith', and included both of our Mariner numbers. So that's how I mailed it back.. :) That's how our MARINER Magazine and Promo Brochures are sent, too, so I included both of our names and Mariner numbers on the postcard. Happy Sailing! :) Link to comment Share on other sites More sharing options...
syesmar Posted July 18, 2018 Author #71 Share Posted July 18, 2018 Yes, from what I’ve been told, the system automatically removes those currently booked unless someone manually enters either a temporary or permanent override. The Mariner Society can fix this in a matter of moments for you. I did have to call more than once about it; the first time they entered it temporarily. When I noticed we were no longer receiving messages after another booking, I called again and they put it on a permanent override. . . .:) Wanted to update the statement above: we are within a month of sailing and I noticed all our promotional mailings and emails had recently stopped (again). When I called the Mariner Society, they said that regardless of any overrides, all promotional mailings and emails are stopped 30 days prior to sailing. Emails will resume 7-10 days after returning, and mailings will begin again in 4-6 weeks. Although this contradicts what I was previously told about there being no interruptions with an override, I can attest that this is the case from my current experience. :) Link to comment Share on other sites More sharing options...
syesmar Posted July 19, 2018 Author #72 Share Posted July 19, 2018 When I spoke with a Mariner Society representative, they said that up until the present time (pre-postcard notice) Star and 2 Star Mariners receive the digital edition of MARINER Magazine, but can request a printed copy. 3, 4 and 5 Stars receive the printed copy as a rule, but it can sometimes be at the discretion of marketing and some editions may be sent by mail and others by email, unless the printed copy was requested by the Mariner. I know with the ‘postcard request to receive the printed edition’ those will soon be moot points, but I didn’t realize those were the policies, I thought they were mailed to all. For whatever it’s worth, the representative had not yet been made aware of the postcard / request to continue with the printed editions. Happy Sailing! :) Link to comment Share on other sites More sharing options...
syesmar Posted July 22, 2018 Author #73 Share Posted July 22, 2018 Digital Edition Emailed Today I received a link to the digital edition of MARINER Magazine via Email today. There wasn’t any mention in the email about returning a postcard from the print edition; I wonder if they will make any other type of notice or reminder before August 31. Happy Sailing! :) Link to comment Share on other sites More sharing options...
KroozNut Posted July 22, 2018 #74 Share Posted July 22, 2018 Digital Edition Emailed Today I received a link to the digital edition of MARINER Magazine via Email today. There wasn’t any mention in the email about returning a postcard from the print edition; I wonder if they will make any other type of notice or reminder before August 31. Happy Sailing! :) Had you already received a print version as well? Link to comment Share on other sites More sharing options...
mllewis48 Posted July 22, 2018 #75 Share Posted July 22, 2018 Had you already received a print version as well? Not sure if this has been mentioned yet but just a comment on this subject. I didn’t like the idea of returning the card in the mail with my name, address, and email so everyone and their brother could see it so I returned mine in an envelope, JMO Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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