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May 26 Westerdam


dundeene
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A few people have asked for live reviews from Alaska. . . .

We are in NS on the Westie, aft wrap. Room is very clean and good repair. Balcony is huge.

Breakfast service in the Pinnacle was A plus the Neptune  lounge needs a letter above A! These ladies want to make you happy. I was able to upgrade the SBP through them easily. Snacks are higher quality than expected and changed out often. Both have been awesome. Ruth will fix anything. Even get you into the Pinnacle when it is all booked up.

Wines on the SPB not to my taste. Food in the dining room last night was Luke warm, but service was excellent and quicker than the past cruises. 

The blues venue was very good last night and pretty heavy Casino action.

Lido was a good choice for lunch and not crowded. Many coaches arrived late. Muster drill at 7:15

crew is all smiles. Lots of hellos and good mornings. Beverage service seems quick anywhere on the ship.

i will have updates as we go.

 

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Thanks for doing this!  We will be on the Westie toward the end of the season in aft wrap NS 5191.  I appreciate all the info that you are giving us. I'm anxiously await our cruise, but following this will help...  🙂  

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Laundry service is better than recent HAL cruises.  Whites are white. Nothing shrunk or mangled., service great everywhere. Canelletto very attentive,  desserts on new menu are better.  Wine service there a bit pokey.  My room continues to sparkle.  I am picky. All bar service has been friendly.  Actually very happy with EBP upgrade. 

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I don't like Pinnacle Grill morning  hours starting so late.  Breakfast there has been good and food served hot.  

Avis car rental in Juneau  and stayed ahead of the crowds.  Dueling piano area well attended.  I really liked comedian

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Also on this cruise with Christine, everything has been as close to perfect as any cruise we’ve taken. Service is top notch. We’re in 4088 and have the Surf internet plan, speed has been great for us so far. 

 

B.B. King great as always, the female vocalist (Dana Monique) is awesome!

We haven’t had dinner in the Pinnacle but lunch was very good as has every dinner in the MDR. 

 

A big big thank you to Christine and her DH for hosting our M&G and also the heads up about the bears near Eagle Beach today. 😄

 

 

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On 5/27/2019 at 11:32 AM, dundeene said:

Breakfast service in the Pinnacle was A plus the Neptune  lounge needs a letter above A! These ladies want to make you happy. I was able to upgrade the SBP through them easily.

 

How much was it to upgrade to the Elite from the SBP for 7 days? Going in September in an NS and looking forward to it after your comments so far!

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4 hours ago, dundeene said:

Our upgrade was $60/person incl tax.  

This can vary with whether you had SBP from TA or from Explore 4 or another sale. Ours was listed as gift from TA/agency

 

Thank you for the information.

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