Unused onboard credit

[Bothofus]

I know this has been discussed before, but I can't find it.

 

If I redeem reward points through my Bank of America VISA card for onboard credit, and then I don't use all of it, what happens to it?  Do I lose it?

 

Can I advance the credit in the Casino, and is there a fee?  I don't have a rating in the Casino.

 

Many thanks,

 

Rachel

[Clarea]

Visa points OBC is fully refundable.

 

You can get a refund of any unused refundable OBC on the last afternoon of the cruise.  If you don't opt for a refund, they will credit the credit card on file for your onboard account.

[Bothofus]

4 minutes ago, Host Clarea said:

Visa points OBC is fully refundable.

 

You can get a refund of any unused refundable OBC on the last afternoon of the cruise.  If you don't opt for a refund, they will credit the credit card on file for your onboard account.

I knew you would know!!!😊

 

Thanks!

[vacationlover_mn]

I second what Bob said, and can confirm that is what happened to us in Feb 🙂

[cb at sea]

Only OBC given by the cruise line is "unrefundable"....anything from a credit card, or travel agent or a friend 'gifting" you obc  is refundable.

 

[Ourusualbeach]

1 hour ago, cb at sea said:

Only OBC given by the cruise line is "unrefundable"....anything from a credit card, or travel agent or a friend 'gifting" you obc  is refundable.

 

Nope.  There are times that OBC that appears to come from a TA is actually a pass through and it is from Royal and is Non refundable.

[molly361]

9 hours ago, Ourusualbeach said:

Nope.  There are times that OBC that appears to come from a TA is actually a pass through and it is from Royal and is Non refundable.

When in doubt take it out😇

[mrpie90]

1 hour ago, molly361 said:

When in doubt take it out😇

hi.

 

what is the best way to  to take out any unused onboard credit which is non refundable ?

[Clarea]

9 minutes ago, mrpie90 said:

hi.

 

what is the best way to  to take out any unused onboard credit which is non refundable ?

 

Go to the casino and ask for a cash advance against your onboard account so you can play some live games.  Don't mention OBC.   They will charge 5% for this if you have used a credit card to secure your onboard account. No charge if you have a cash account or are a member of their casino player's group.

[mrpie90]

2 minutes ago, Host Clarea said:

 

Go to the casino and ask for a cash advance against your onboard accounbt so you can play some live games.  Don't mention OBC.   They will charge 5% for this.

 

thanks Bob.

will they give me casino chips ( which i change  back for cash )

or will they give me cash ?

many thanks.

Ian

[Clarea]

Just now, mrpie90 said:

 

thanks Bob.

will they give me casino chips ( which i change  back for cash )

or will they give me cash ?

many thanks.

Ian

 

May vary by ship. 

[buzzard05]

I remember reading somewhere that there was a way to do this on a slot machine too (load all your OBC onto the slot machine and then cashout??)...but don't remember the details.  Anybody know of how you can do this or if you can still do this?

 

Thanks

[Biker19]

36 minutes ago, buzzard05 said:

Anybody know of how you can do this or if you can still do this?

Like the other cashing out options, this may vary by ship. Basically you tap/insert your Seapass card, load the OBC into the machine and then get a cash out voucher.

Edited December 10, 2019 by Biker19

[John&LaLa]

56 minutes ago, buzzard05 said:

I remember reading somewhere that there was a way to do this on a slot machine too (load all your OBC onto the slot machine and then cashout??)...but don't remember the details.  Anybody know of how you can do this or if you can still do this?

 

Thanks

 

20 minutes ago, Biker19 said:

Like the other cashing out options, this may vary by ship. Basically you tap/insert your Seapass card, load the OBC into the machine and then get a cash out voucher.

 

All the ships I have been on lately are not charging slot players for getting credit on the slot machines. 

Harmony, Symphony, Adventure 

 

I have no casino status

[molly361]

35 minutes ago, John&LaLa said:

 

 

All the ships I have been on lately are not charging slot players for getting credit on the slot machines. 

Harmony, Symphony, Adventure 

 

I have no casino status

Mariner also

[FLACRUISER99]

43 minutes ago, John&LaLa said:

 

 

All the ships I have been on lately are not charging slot players for getting credit on the slot machines. 

Harmony, Symphony, Adventure 

 

I have no casino status

Serenade charged me %5 on 12/7/19.

[dani negreanu]

16 hours ago, cb at sea said:

anything from a credit card, or travel agent or a friend 'gifting" you obc  is refundable

 

My agent gave me 50$ OBC for "group booking". I assumed, since it came from a TA, that it will be refundable, and left it untouched, thinking it'll be credited back  to my cc.

Wrong.

I should have checked the codes on "my account" while on board.... 😒

[Clarea]

3 minutes ago, dani negreanu said:

 

My agent gave me 50$ OBC for "group booking". I assumed, since it came from a TA, that it will be refundable, and left it untouched, thinking it'll be credited back  to my cc.

Wrong.

I should have checked the codes on "my account" while on board.... 😒

 

That was "pass-through" OBC.  Royal usually gives groups some options and yours must have had OBC as an option.  Even though the travel agent arranges the OBC, it still comes from Royal and is therefore non-refundable.

[dani negreanu]

13 minutes ago, Host Clarea said:

 

That was "pass-through" OBC.  Royal usually gives groups some options and yours must have had OBC as an option.  Even though the travel agent arranges the OBC, it still comes from Royal and is therefore non-refundable.

 

Thanks, Bob.

Lesson learned -- check the "codes" while on board -- NR means "spend it, or lose it" ...😁

[Clarea]

7 minutes ago, dani negreanu said:

 

Thanks, Bob.

Lesson learned -- check the "codes" while on board -- NR means "spend it, or lose it" ...😁

 

Or go get 95% of it from the casino cashier.🙂

[bonsai3s]

13 hours ago, mrpie90 said:

 

thanks Bob.

will they give me casino chips ( which i change  back for cash )

or will they give me cash ?

many thanks.

Ian

 

On our recent Freedom cruise, we went to the casino and asked for $100 and was given a paper voucher.  We then put the voucher in one of the slot machines and played a few dollars...we actually won a couple of buck!...go figure.  We then cashed out on the slot machine and took the new voucher back to the casino window...we got cash back from the second paper voucher that came out of the slot machine...it was easy.  Cost was 5% or $5...and since we won a couple of bucks...total cost $3. 😊