vivian02 Posted September 8, 2020 #26 Share Posted September 8, 2020 I have cruised to Hawaii on both ships over the years. If I had my choice I would rather be on the Grand. Not sure if anyone else noticed but on the Ruby they would take reservations for the first night of dining. What the staff never did was inform customers that fact that half the ships customers made dinner reservations. It became very comical to watch people walk past the two very long lines and approach the dining staff that they had reservations. The staff then would tell people they would have to get in the "reservation line" which was longer than the non reservation line. You talk about people getting upset! Another thing I noticed about the Ruby. If the dining area got full they would run customers over to the other dining room where the staff would get upset because they were having to serve people that were not associated with that dining area. You could get a mean but good luck getting a cup of coffee after the meal. I never had this issue on the Grand. This is just my take. Link to comment Share on other sites More sharing options...
Rare Ombud Posted September 8, 2020 #27 Share Posted September 8, 2020 with no Alfredos on Ruby, where do you get pizza? Don't mean that stuff on the pool deck. I mean real pizza? Link to comment Share on other sites More sharing options...
AtlantaCruiser72 Posted September 8, 2020 #28 Share Posted September 8, 2020 56 minutes ago, Ombud said: with no Alfredos on Ruby, where do you get pizza? Don't mean that stuff on the pool deck. I mean real pizza? Ya gets your pizza on the pool deck, or ya goes without. On Ruby it’s “Slice“ or nothing. Link to comment Share on other sites More sharing options...
Rare trbarton Posted September 8, 2020 #29 Share Posted September 8, 2020 2 hours ago, vivian02 said: I have cruised to Hawaii on both ships over the years. If I had my choice I would rather be on the Grand. Not sure if anyone else noticed but on the Ruby they would take reservations for the first night of dining. What the staff never did was inform customers that fact that half the ships customers made dinner reservations. It became very comical to watch people walk past the two very long lines and approach the dining staff that they had reservations. The staff then would tell people they would have to get in the "reservation line" which was longer than the non reservation line. You talk about people getting upset! Another thing I noticed about the Ruby. If the dining area got full they would run customers over to the other dining room where the staff would get upset because they were having to serve people that were not associated with that dining area. You could get a mean but good luck getting a cup of coffee after the meal. I never had this issue on the Grand. This is just my take. Interesting....I’ve been on the Ruby in 2017 & 2018 & never had that experience. Wondering if it was because of the management on board & not because it was the Ruby. Tom🤔 1 Link to comment Share on other sites More sharing options...
Rare Ombud Posted September 8, 2020 #30 Share Posted September 8, 2020 1 hour ago, AtlantaCruiser72 said: Ya gets your pizza on the pool deck, or ya goes without. On Ruby it’s “Slice“ or nothing. I'll skip pizza. I've never had decent pizza at a Slice 1 Link to comment Share on other sites More sharing options...
Thrak Posted September 8, 2020 #31 Share Posted September 8, 2020 13 hours ago, Ombud said: with no Alfredos on Ruby, where do you get pizza? Don't mean that stuff on the pool deck. I mean real pizza? Yes, that is a downside to Ruby for sure. No pizza onboard. The stuff on Lido deck is terrible. We don't buy frozen pizza at home and the stuff on Lido - while fresh made - tastes as "blah" as frozen. 1 Link to comment Share on other sites More sharing options...
XBGuy Posted September 8, 2020 #32 Share Posted September 8, 2020 16 hours ago, vivian02 said: I have cruised to Hawaii on both ships over the years. If I had my choice I would rather be on the Grand. Not sure if anyone else noticed but on the Ruby they would take reservations for the first night of dining. What the staff never did was inform customers that fact that half the ships customers made dinner reservations. It became very comical to watch people walk past the two very long lines and approach the dining staff that they had reservations. The staff then would tell people they would have to get in the "reservation line" which was longer than the non reservation line. You talk about people getting upset! Another thing I noticed about the Ruby. If the dining area got full they would run customers over to the other dining room where the staff would get upset because they were having to serve people that were not associated with that dining area. You could get a mean but good luck getting a cup of coffee after the meal. I never had this issue on the Grand. This is just my take. As another poster has mentioned policies and procedures are set by the ship's management team. That team regularly turns over. Whenever cruising restarts, there is no telling what the management team will be on any given ship. It is also possible, that the management team that was in charge on the Ruby Princess cruise that you described, learned from that experience. Unfortunately, we learn more from our mistakes than from our successes. Link to comment Share on other sites More sharing options...
Sail4th Posted September 8, 2020 #33 Share Posted September 8, 2020 Any thoughts on if the Ruby will be sailing to Hawaii in January 2021 as scheduled? Link to comment Share on other sites More sharing options...
Thrak Posted September 9, 2020 #34 Share Posted September 9, 2020 3 hours ago, Sail4th said: Any thoughts on if the Ruby will be sailing to Hawaii in January 2021 as scheduled? Yep. It will definitely either sail or won't. Personally, I doubt it very much. 1 Link to comment Share on other sites More sharing options...
caribill Posted September 9, 2020 #35 Share Posted September 9, 2020 11 hours ago, XBGuy said: As another poster has mentioned policies and procedures are set by the ship's management team. That team regularly turns over. Whenever cruising restarts, there is no telling what the management team will be on any given ship. And when cruises restart the crew will be new/different also. Past great or poor service on a particular ship may not apply to the future. 1 Link to comment Share on other sites More sharing options...
I_r_a Posted September 9, 2020 Author #36 Share Posted September 9, 2020 Hi All,. Thanks for your great observations. I am now waffling between The Grand and The Ruby. 🙂 🙂 Ira Alfredos, Adagio, Share, Sabatini's........ Link to comment Share on other sites More sharing options...
XBGuy Posted September 9, 2020 #37 Share Posted September 9, 2020 8 hours ago, I_r_a said: Hi All,. Thanks for your great observations. I am now waffling between The Grand and The Ruby. 🙂 🙂 Ira Alfredos, Adagio, Share, Sabatini's........ 🤣🤣🤣 Aren't you glad you asked? Just to throw in more information, the Sabatini's on the Grand Princess has the newer "Tratorria" menu which I feel is more interesting that the older menu which is still in use on several of the ships. Of course. many people will say that the older menu is superior, and there is nothing wrong with that opinion. If you are unfamiliar with the two menus, you can check them out at the Princess web site. Again, though, you are going to have a great cruise on either ship. 1 Link to comment Share on other sites More sharing options...
I_r_a Posted September 10, 2020 Author #38 Share Posted September 10, 2020 Hi All, Finally, after spending 2 sleepless nights mulling over the pros and cons, I have decided that I shall ........................ drumroll ........................ go with The Ruby. Ira Unless, of course, you have good reasons why I should choose The Grand Princess 🙂 1 2 Link to comment Share on other sites More sharing options...
Papa Yoda Posted September 10, 2020 #39 Share Posted September 10, 2020 No reasons! Were it my choice I'd go with Ruby, but we're doing the Grand out of LA in 2022 for other than ship reasons. We've done many days on both and find it really is a toss up, factors other than the ship decide us. The itinerary is one I like (sea day between Ensenada and SFO). Of course: Share is one not to miss but it isn't for everyone - check the menu. Ruby has thermal suite with heated loungers, gentle steam, gentle sauna, aromatherapy. Link to comment Share on other sites More sharing options...
Linsifer Posted September 10, 2020 #40 Share Posted September 10, 2020 On 9/7/2020 at 7:39 AM, Cruise Raider said: Haha ... I've sailed under the Golden Gate at least 2 dozen times and call me lucky but, I've not seen it like that before. Don't get me wrong, I've seen the fog roll into SF on many occasion, just not my experience when cruising. Here is one from my most recent sailing out of SF ... a few months before the pandemic. It always thrills me to sail under the GG. I’ve sailed under it three times, twice on the Grand and I have videos of a clear day just like this. Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted September 10, 2020 #41 Share Posted September 10, 2020 6 hours ago, Linsifer said: I’ve sailed under it three times, twice on the Grand and I have videos of a clear day just like this. The fog is a normal summer weather pattern here, although, it can really hit at anytime. We've been lucky and haven't really seen it socked in with fog on our sailings out of the city. It was pouring rain a couple of times but, can't recall a lot of fog on our trips under the GG. We don't usually sail in the summer months, though. Link to comment Share on other sites More sharing options...
Linsifer Posted September 10, 2020 #42 Share Posted September 10, 2020 We live 90 minutes south of SF on the coast so I’m definitely familiar with the summer fog, especially in the morning and evening. So far, we’ve only sailed in April out of San Francisco on fog-free days, although there were some mild spring showers. Link to comment Share on other sites More sharing options...
Travlin grrl Posted September 10, 2020 #43 Share Posted September 10, 2020 I've been on both but really love Alfredo's. We will eat there a few times on the cruise. It's less crowded and really like their Vegetarian Pizza. We miss it when we are on a ship that doesn't have it. Also I guess it depends on if you are closer to L.A. or SFO?" 1 Link to comment Share on other sites More sharing options...
XBGuy Posted September 10, 2020 #44 Share Posted September 10, 2020 Bon Voyage, Ira. 😀 Link to comment Share on other sites More sharing options...
Thrak Posted September 10, 2020 #45 Share Posted September 10, 2020 (edited) Scratch that comment... I was mistaken. Thinking of another ship. Edited September 10, 2020 by Thrak Link to comment Share on other sites More sharing options...
sunviking82 Posted September 13, 2020 #46 Share Posted September 13, 2020 Personally, love the Grand, similar public space with a deck plus less of cabins (aka less people, same space). Ruby is fine, but love the Grand. 1 Link to comment Share on other sites More sharing options...
2travelcats Posted September 13, 2020 #47 Share Posted September 13, 2020 Do both ships have free, same sex saunas? The deck plan of the Ruby looks like it does but I can't tell on the Grand. Thanks! Link to comment Share on other sites More sharing options...
AtlantaCruiser72 Posted September 13, 2020 #48 Share Posted September 13, 2020 15 minutes ago, 2travelcats said: Do both ships have free, same sex saunas? The deck plan of the Ruby looks like it does but I can't tell on the Grand. Thanks! Unless something was changed in a drydock that I am unaware of, the Grand has 2 Saunas and 2 Steam rooms located and accessed from the deck of the Lotus pool that are gender specific. Access is from an open air common public pool area so they are not private. Appropriate swimwear is mandatory for use of these facilities on the Grand. Link to comment Share on other sites More sharing options...
satxdiver Posted September 13, 2020 #49 Share Posted September 13, 2020 We have been on both so hands down Ruby. Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted September 13, 2020 #50 Share Posted September 13, 2020 The Grand has Window Suites and like I posted earlier.....ELUA for your Hawaiian Ambassadors. Dave has not confirmed placement, but they usually do Los Angeles run. But they do lack a middle staircase. But 400 passengers less will make a difference. 1 Link to comment Share on other sites More sharing options...
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