Looks like FCC's are shareable and stackable

[Garyjames220]

19 hours ago, Ourusualbeach said:

More than once as long as it meets the requirements which is it has to be booked by April 30, 2021 and sail by April 30, 2022.

 

Be careful on the 48 hours...it is 48 hours prior to the date of departure not 48 hours prior to the ship sailing......a difference of about 16 hours

Thanks for that. I would probably give at least a week notice anyway to be extra safe

 

you seem very knowledgeable. Obviously no one knows. But what’s you guess to when cruises will restart 

[Ourusualbeach]

1 hour ago, Garyjames220 said:

Thanks for that. I would probably give at least a week notice anyway to be extra safe

 

you seem very knowledgeable. Obviously no one knows. But what’s you guess to when cruises will restart 

Like most, I’ve been wrong on the restart many times already.  July? With a slow restart.

[Garyjames220]

1 minute ago, Ourusualbeach said:

Like most, I’ve been wrong on the restart many times already.  July? With a slow restart.

Well let’s hope so you wonder how long they can go on like this

[CTCruiser76]

On 1/29/2021 at 9:39 PM, erinsmom03 said:

@OurusualbeachI can't tell you how thankful I am for your advice! I heard back from the executive office, and they did transfer my niece's FCC to me and applied it to my cruise! I am so excited to not lose out on $450!

@AshlandI can hardly believe that it worked, but it did! I think I wrote a good email 😊

Erinsmom03 - How quickly did you hear back once you sent your email ? 

 

We have a similar situation, where we booked and paid for a cruise for our moms as a gift pre Covid. Then all the cancellations started. We cancelled the cruise after final payment, but before this current  iteration of CWC. At the time of cancellation, it was 50% refund and 50% FCC.

They were both issued a 50% FCC, but now, neither one are interested in going on a cruise. 

This was going to be the first cruise for both of them and they both are in the high risk category.  We called and asked if the FCC can be transferred to our names, one seeing that paid for the cruise and two, they are high risk, but were told no. 

 

We were then told to send a letter to royalguestrelations@rccl.com and plead our case. 

We sent our letter today, so now we are in a waiting mode. 

 

Do you or does anyone else think we should forward the letter to mbaley@rccl.com email address ??

 

Also, has this been completed for anyone else ? 

 

Thanks in advance. 

 

 

[Ourusualbeach]

1 minute ago, CTCruiser76 said:

Erinsmom03 - How quickly did you hear back once you sent your email ? 

 

We have a similar situation, where we booked and paid for a cruise for our moms as a gift pre Covid. Then all the cancellations started. We cancelled the cruise after final payment, but before this current  iteration of CWC. At the time of cancellation, it was 50% refund and 50% FCC.

They were both issued a 50% FCC, but now, neither one are interested in going on a cruise. 

This was going to be the first cruise for both of them and they both are in the high risk category.  We called and asked if the FCC can be transferred to our names, one seeing that paid for the cruise and two, they are high risk, but were told no. 

 

We were then told to send a letter to royalguestrelations@rccl.com and plead our case. 

We sent our letter today, so now we are in a waiting mode. 

 

Do you or does anyone else think we should forward the letter to mbaley@rccl.com email address ??

 

Also, has this been completed for anyone else ? 

 

Thanks in advance. 

 

 

Thus a a standard request as I am guessing that you4 parents are over 70.  Royal guest relations is the correct place to send this request.  I would give it 3-5 business days. 

 

[CTCruiser76]

1 minute ago, Ourusualbeach said:

Thus a a standard request as I am guessing that you4 parents are over 70.  Royal guest relations is the correct place to send this request.  I would give it 3-5 business days. 

 

Ok - Thanks, One is over 70 and the other is high 60's - she would kill me if she found out I put her real age on the internet. 😆

[erinsmom03]

11 minutes ago, CTCruiser76 said:

Erinsmom03 - How quickly did you hear back once you sent your email ? 

 

We have a similar situation, where we booked and paid for a cruise for our moms as a gift pre Covid. Then all the cancellations started. We cancelled the cruise after final payment, but before this current  iteration of CWC. At the time of cancellation, it was 50% refund and 50% FCC.

They were both issued a 50% FCC, but now, neither one are interested in going on a cruise. 

This was going to be the first cruise for both of them and they both are in the high risk category.  We called and asked if the FCC can be transferred to our names, one seeing that paid for the cruise and two, they are high risk, but were told no. 

 

We were then told to send a letter to royalguestrelations@rccl.com and plead our case. 

We sent our letter today, so now we are in a waiting mode. 

 

Do you or does anyone else think we should forward the letter to mbaley@rccl.com email address ??

 

Also, has this been completed for anyone else ? 

 

Thanks in advance. 

 

 

 

I sent an email directly to Michael Bayley as suggested by Ken. I sent the email on Thursday morning, and I heard back from someone in the executive office on Friday afternoon.

 

I wish you luck, I hope that you can get a good outcome as well!

[CTCruiser76]

Just now, erinsmom03 said:

 

I sent an email directly to Michael Bayley as suggested by Ken. I sent the email on Thursday morning, and I heard back from someone in the executive office on Friday afternoon.

 

I wish you luck, I hope that you can get a good outcome as well!

Ok thanks, that is good to know. 

 

Lets see if the normal channels work first. 

[Ourusualbeach]

1 minute ago, CTCruiser76 said:

Ok thanks, that is good to know. 

 

Lets see if the normal channels work first. 

Just to add, they have in the past treated bookings that they cancelled very differently than bookings that the customer cancelled allowing much more flexibility with booking that they cancelled. I’m not sure if that is still the case. 

[CTCruiser76]

21 minutes ago, Ourusualbeach said:

Just to add, they have in the past treated bookings that they cancelled very differently than bookings that the customer cancelled allowing much more flexibility with booking that they cancelled. I’m not sure if that is still the case. 

Understood - thanks for the heads up.

 

This happened in early March, before they had their CWC package together and there was a lot of confusion......we shall see. 

[SherriZ366]

14 hours ago, Ourusualbeach said:

Like most, I’ve been wrong on the restart many times already.  July? With a slow restart.

Reading July as a guess for restarting cruises.  And with a slow restart.  

 

Allure and Explorer coming into Port Canaveral to load materials and bring crew onboard could be a good sign -- especially if some of the loaded material is comply with the CDC Conditional Sail Order.  I read a few times that Allure had called back Casino Crew for June, which would please my husband and probably the RCI bean counters if lots of passengers gambled.  Crew boarding (especially) if a more general call-back) in June would give them time to learn the new protocols  

Edited February 1, 2021 by SherriZ366

[Garyjames220]

hi ken

 

do you know if a FCC can be used to cover the cost of the port fees to?

 

also can a remaining balance be used for onboard credit, instead of another cruise because what if you don’t plan in doing two cruises by 30th sept 2022 

[Biker19]

Just now, Garyjames220 said:

 

 

do you know if a FCC can be used to cover the cost of the port fees to?

 

also can a remaining balance be used for onboard credit, instead of another cruise because what if you don’t plan in doing two cruises by 30th sept 2022 

No and no.

[Ourusualbeach]

2 hours ago, Garyjames220 said:

hi ken

 

do you know if a FCC can be used to cover the cost of the port fees to?

 

also can a remaining balance be used for onboard credit, instead of another cruise because what if you don’t plan in doing two cruises by 30th sept 2022 

As Biker said, no to both questions.  If you aren't planning on another cruise then look at upgrading your cabin

[erinsmom03]

On 1/31/2021 at 4:31 PM, CTCruiser76 said:

Ok thanks, that is good to know. 

 

Lets see if the normal channels work first. 

 

Have you heard from anyone yet? The person that answered my email was wonderful. She even answered my thank you email. I hope you have had similar luck!

[CTCruiser76]

44 minutes ago, erinsmom03 said:

 

Have you heard from anyone yet? The person that answered my email was wonderful. She even answered my thank you email. I hope you have had similar luck!

Hi - no we haven't received anything, other then an immediate response email stating that they received my email. 

[erinsmom03]

3 minutes ago, CTCruiser76 said:

Hi - no we haven't received anything, other then an immediate response email stating that they received my email. 

 

Hmmm... if you don't hear from someone soon, I would try Michael Bayley directly.

[CTCruiser76]

Just now, erinsmom03 said:

 

Hmmm... if you don't hear from someone soon, I would try Michael Bayley directly.

Agree, if we don't here anything by end of day tomorrow, we will go that route. Thanks. 

[SherriZ366]

2 hours ago, erinsmom03 said:

 

Hmmm... if you don't hear from someone soon, I would try Michael Bayley directly.

Is Michael Bayley's email still mbailey@rccl.com even though the company is now the Royal Caribbean Group instead of Royal Caribbean Cruise Lines?

[Ourusualbeach]

2 minutes ago, SherriZ366 said:

Is Michael Bayley's email still mbailey@rccl.com even though the company is now the Royal Caribbean Group instead of Royal Caribbean Cruise Lines?

Yes

[RFerrington]

Is that spelling correct?

[Ourusualbeach]

1 minute ago, RFerrington said:

Is that spelling correct?

It is in her question but not the email she listed. 

Edited February 3, 2021 by Ourusualbeach

[SherriZ366]

2 minutes ago, RFerrington said:

Is that spelling correct?

typo -- mbayley@rccl.com  is correct.  Bailey seems like a default in my mind.  🤤

 

[waterfever]

I have a question not related to your original post.  I booked a cruise for August 15, 2021, on Allure.  When I called a Cocoa Beach hotel to book a room for a night before the cruise, the person that I spoke to told me not to bother because the cruise will be cancelled.  She said they got some kind of pre-information from RCCL because they are in the hospitality industry and that the information would be released to the general public soon.  Have you heard anything to that effect?

[Biker19]

39 minutes ago, waterfever said:

Have you heard anything to that effect?

It is unlikely RCI will confirm anything about an August sailing before June.