Left something in stateroom before disembarking.

[die_hard]

Does anyone know how to get in contact with someone on the ship after disembarking? We left something in the room before leaving the ship this morning and customer service has not been any help. 

[Ashland]

Good luck...unless it's something of value more than likely it's gone.

 

[die_hard]

4 minutes ago, Ashland said:

Good luck...unless it's something of value more than likely it's gone.

 

Unfortunately it was. My wife left her small bag with all of her jewelry. 

[Ashland]

7 minutes ago, die_hard said:

Unfortunately it was. My wife left her small bag with all of her jewelry. 

Oh dear was it in the safe?...Extra good luck then....hopefully it will work out !!!

[BND]

7 minutes ago, die_hard said:

Unfortunately it was. My wife left her small bag with all of her jewelry. 

What ship?  The first problem is, even if something is found and turned in, it won't be recorded or anything until later.  They're busy turning the ship around.  Was it in the safe or just somewhere in the room?  Keep calling RCI lost and found.  

[DCPIV]

I have no idea how to contact a ship directly, but one of these numbers might help. 

 

https://www.royalcaribbean.com/resources/contact-us

[die_hard]

2 minutes ago, BND said:

What ship?  The first problem is, even if something is found and turned in, it won't be recorded or anything until later.  They're busy turning the ship around.  Was it in the safe or just somewhere in the room?  Keep calling RCI lost and found.  

It was the Mariner and wasn’t in the safe. She thinks she left it sitting on the desk while packing up the last few things. 

[Cigar King]

Calling Royal may help.  I am sure I have seen reports here of items being left and returned.

 

I'd also suggest calling your insurance company, just to be on the safe side.

 

Good luck.

[Ferry_Watcher]

Not sure where you disembarked, but having worked at Seattle Pier 91, I know that the Shoreside staff is in constant walkie/talkie communication with the ship.  If you are still at the pier, ask to speak to a shoreside supervisor.  She will contact the ship and a crew member will check your room and/or talk to your room steward.  This happens all the time with passengers who realize that they left their passport in the cabin safe and try to walk back onboard.  We have to stop them and have a supervisor radio the ship and the passport (or whatever was left in the safe) brought down from the ship.

 

Hope it works out for you.

 

 

Edited November 6, 2021 by Ferry_Watcher

[truffles2]

I have a business card from RCI that has a number for Guest Claims/Lost & Found

and the number is 305-539-8101

Good Luck

[voyager70]

She left a bag of jewelry sitting on the desk? 

[die_hard]

1 hour ago, voyager70 said:

She left a bag of jewelry sitting on the desk? 

Really?

[die_hard]

1 hour ago, truffles2 said:

I have a business card from RCI that has a number for Guest Claims/Lost & Found

and the number is 305-539-8101

Good Luck

Thank you!

 

[not-enough-cruising]

1 hour ago, voyager70 said:

She left a bag of jewelry sitting on the desk? 

Last thing the OP needs now is someone questioning an honest mistake, have some class.

[Rysyonok]

There is a way to contact lost and found (sadly, I don't have the link, but it's an e-mail), but up to 30 days after the fact there is a chance to recoup an item.

[LGW59]

1 hour ago, voyager70 said:

She left a bag of jewelry sitting on the desk? 

How does this differ from routine packing of anything??  We have all been there, last minute packing, in a rush whether at home in a hotel or on a ship, we can forget something it happens.  Jeez, I hope you are never in this situation.  Good luck OP, I hope she has the jewelry returned, please let us know that you were successful!  

[cindyscruise]

I hope that you get it back.  You asked a question to get information.  Its a shame that perfect people have to make unnecessary comments that do not help your situation.  Please keep us posted.  

[Hogbay]

Could try the roll call for b2b  and for those on the next cruise ,has worked for others before. 😇

[Anton]

I left my phone on Harmony a couple years ago and it was turned in by the room steward and I filed a report here: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=en-US

 

The phone was shipped to me for a fee.

[die_hard]

1 hour ago, not-enough-cruising said:

Last thing the OP needs now is someone questioning an honest mistake, have some class.

 

1 hour ago, LGW59 said:

How does this differ from routine packing of anything??  We have all been there, last minute packing, in a rush whether at home in a hotel or on a ship, we can forget something it happens.  Jeez, I hope you are never in this situation.  Good luck OP, I hope she has the jewelry returned, please let us know that you were successful!  

Thanks guys… can’t avoid all the idiots, right?

[Sunshine3601]

You may want to call lost and found at the cruise terminal at the port when they open.   Just in case they ended up with it.

 

[die_hard]

34 minutes ago, Sunshine3601 said:

You may want to call lost and found at the cruise terminal at the port when they open.   Just in case they ended up with it.

 

That’s the first thing we did. 
 

[Luckynana]

I sure hope you get your jewelry back.🤞 Good luck!

[molsonschooner]

maybe they could call their old cabin to see if the new passengers found it.

[voyager70]

5 hours ago, LGW59 said:

How does this differ from routine packing of anything??  We have all been there, last minute packing, in a rush whether at home in a hotel or on a ship, we can forget something it happens.  Jeez, I hope you are never in this situation.  Good luck OP, I hope she has the jewelry returned, please let us know that you were successful!  

 

Simply asking an honest question. I check my room a thousand times before leaving.