Carnival is now allowing cancellations past January14th

[Alekezam]

57 minutes ago, fold said:

It's working for me, and showing it as refundable.

 

Are you sure the date is in the correct format? 01/29/2022

Yeah, I had the format correct. 

 

I just tried again and it works now. 

 

Their system must be having occasional hiccups due to the volume traffic their site is probably getting bombarded by. 

[ads0221]

Just curious but why is everyone cancelling? The ships will only be at 50-60% full at this rate.

[Djptcp]

I completed the form and received an email from Carnival saying they are working on it but there could be a wait due to the volume of cancellations. This is for our 1/16/22 Pride cruise. We have $800 in OBC from previous 2020 cancellations and most of the cruise was paid for with Future Cruise Credits. I read on the form that if the cruise was paid for with FCC, the OBC and FCC could be used for another cruise that has to be booked by March something 2022 for use through Jan. 2023. Any other form of payment beyond the FCC would be refunded. The cruise is still on my account, so we just have to wait now and see.

[Alekezam]

1 minute ago, ads0221 said:

Just curious but why is everyone cancelling? The ships will only be at 50-60% full at this rate.

 

 

Like myself, many are just checking to see if the option (full refund) is available. We don't plan on doing so but it's at least nice to at least know if it can be done if something unforeseen happens

 

Checking doesn't necessarily equate to cancelling. 

[cruisingguy007]

17 minutes ago, ads0221 said:

Just curious but why is everyone cancelling? The ships will only be at 50-60% full at this rate.

 

Not everyone wants to cancel, a lot just want to move stuff around (dates/ships). 

[pe4all]

Just got this a few minutes ago:

View Online GUEST ADVISORY IMPORTANT PRE-CRUISE UPDATE FOR SAILINGS JANUARY 15 THROUGH AND INCLUDING JANUARY 31, 2022   January 6, 2022   Dear Carnival Guest,  We look forward to welcoming you on board for your upcoming cruise.    As you prepare for your vacation, we want you to know we are carefully monitoring the situation with the Omicron variant and have taken steps to strengthen our protocols to further promote the health and safety of our guests and crew. We continue to work closely with the CDC and they are supportive of our protocols.    As a reminder, all our crew wear masks at all times, are fully vaccinated, and are receiving booster shots when eligible. Nearly all our guests are fully vaccinated and all guests, two and older, must present a negative COVID-19 test prior to boarding. As part of our enhanced protocols, guests are required to wear masks indoors at all times, except when in their staterooms or are actively eating or drinking. As advised by health experts, we are recommending guests use higher-grade masks indoors (such as surgical or KN95) that have two or more layers, completely cover the nose and mouth, fit snugly against the sides of the face and have a nose wire. There is no smoking allowed in the casino, and we also strongly recommend guests obtain a booster shot when they are eligible.     But even with these measures and other stringent COVID-19 protocols we have in place, it is possible we will have some positive cases during your cruise, given the prevalence of the Omicron variant. Should that happen, we are prepared to actively manage the situation, protect guest and crew health, and operate your cruise. In December 2021, over 217,000 guests sailed with us. Thanks to our multilayered protocols, not only was our case rate much lower than what was experienced in the U.S., but we are also pleased to share we did not encounter any serious guest cases on board that required medical attention.    We are working closely with local health authorities in all ports on your cruise itinerary. Unfortunately, the rapid spread of the Omicron variant may shape how they view even a small number of cases, even when they are being managed with our rigorous protocols. We want you to know that local authorities at a destination could limit or deny the ship from entering the port. Some destinations have limited medical resources and are focused on managing their own local response to the variant. Should it be necessary to cancel any or multiple ports, we will do our best to find alternative destinations. However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions.    We recognize that, given the circumstances, some of our guests may want to consider sailing at a different time.  Further, if you have tested positive or have been exposed to someone who has tested positive within 14 days of your cruise, you will not be permitted to sail.  Please contact us promptly at 1-800-CARNIVAL, your Personal Vacation Planner, or your travel advisor so we can rebook you or, alternatively, you may request a full refund using our online tool here. We are experiencing heavy call volume and you may have had difficulty contacting us. If you are opting to cancel, there is no need to call.  We truly appreciate your patience and understanding. We want to assure you that we are doing everything possible to keep you safe and our entire team is looking forward to welcoming you aboard and ensuring that your cruise is fun and memorable.  Sincerely,   Christine Duffy

[MrMarc]

7 hours ago, Crismess669 said:

Still getting that “not eligible for refund” message on a PC. 2/3. God getting this cruise off my mind would spare me so much anxiety.

Currently the offer only extends until 1/31

[Crismess669]

41 minutes ago, MrMarc said:

Currently the offer only extends until 1/31

I just saw that. Guess I’ll wait another week for them to extend it again.

[Old Fart Cruisers]

1 hour ago, pe4all said:

We are experiencing heavy call volume and you may have had difficulty contacting us. If you are opting to cancel, there is no need to call.

The letter says "there is no need to call".   We had an issue cancelling one part of a B2B for only one of the rooms in our party using the link.  I called my PVP and he said I should always call him first rather than doing it online.  I had assumed he wouldn't want to be bothered with cancellations when they are so busy. 

[slimknyzer]

Scheduled for a B2B in Feb.  Watching things closely, but so far we are going!

 

[cellfree]

We have B2B on Freedom booked embarking January 23, still plan to cruise, might be a quiet time!

[mikebisch]

2/5/22 Horizon sailing.  Yesterday could have cancelled with no fees.  Today can not with out fees.

[Altonite]

I hated to do it but we have a 4 month old at home and didn't want to cruise to "nowhere" so we pushed our 01/22/2022 Horizon cruise to next fall.  Full credit.

 

[samiam0403]

Had a B2B2B in Australia booked for May/June - canceled today with a full refund on all 3 deposits since they've changed the sailings to locals only. The Carnival site showed it as non-refundable if I canceled now. So if you want to cancel, but the website says you can't, it may be worth it to call. Even if you have to sit on hold for 3 and a half loooooooooong hours first. 

[monykalyn]

23 hours ago, Emeraldeyes5969 said:

Sailing Mardi Gras 1/22...I purchased the Cheers package with a GC...does anyone know how they handle that if I decide to cancel? Does it go back on the GC?

I pushed our Jan 15 cruise on Panorama  to March about a week ago (had to call) and had paid for cheers with GC. Got a new GC with full cheers  refunded 2 days ago. The CS person did say she “pushed” the refund through so it would be processed faster ?

23 hours ago, pinto18 said:

We changed our February Panorama to April with no penalties ..just have to pay 130 dollars extra because the cruise fair is higher in April ( kept cheers promotion and obc) . We did go through our PVP so maybe that makes a difference 

Yeah ours was a bit higher too but got the WiFi package promo. Since we were going to get it for husband anyway came out ok as now all three of us will have the premium WiFi. 
 

 

Edited January 7, 2022 by monykalyn

[sailinsarahhh]

3 hours ago, mikebisch said:

2/5/22 Horizon sailing.  Yesterday could have cancelled with no fees.  Today can not with out fees.

 

2/19/22 Sunshine here. Checked last night and saw it as an option. Called to discuss with husband and we decided to sleep on it. Decided to cancel and now we can't. We're also having trouble adding on the insurance...  

Disclaimer... not adding on the insurance to cancel. Always intended to add it on. 

[sailinsarahhh]

6 minutes ago, dcsham said:

Why would you cancel? 😑

Because I was trying to be "brave" but the new variant is making me nervous. My child and I are disabled and both immunocompromised (hence why we always intended to add on insurance). Who knows? Might brave it out anyways and hope everyone else cancels. I'm also wondering if tests are going to be harder to get closer to go time. 

[travelplus]

I myself will not cancel or postpone my cruise until Carnival tells me its cancelled or if  I test positive for COVID.

 

 

[cellfree]

36 minutes ago, travelplus said:

I myself will not cancel or postpone my cruise until Carnival tells me its cancelled or if  I test positive for COVID.

 

Us too! Just checked in for January 23 B2B on Freedom. 

[1kaper]

18 hours ago, ads0221 said:

Just curious but why is everyone cancelling? The ships will only be at 50-60% full at this rate.

 

I am considering cancelling because I am from outside the US.  So if someone in my group tests positive for COVID, we will be required to quarantine for a period of time (which seems to be changing) before we can return to Canada.   Canada is also implementing testing upon arrival in Canada which could mean quarantining until your result comes back - possibly up to 3 days.  Right now it is random but they are saying everyone will be tested. 
So getting infected means additional time off from work and cost (we do plan to buy the insurance that will cover quarantine in the US).  
I wasn't as concerned with getting COVID prior to this.  With the new variant, I am not quite as confident we can easily avoid it.  

I am also watching ports.  I just read one post where someone had one port day out of 3 or 4.  I don't want 7/8 days at sea.  So I'm keeping an eye on my ports. 

And Kids Club/activities.  

 

I have time to decide so for now, I am watching closely what happens to all of the above - case numbers on ships, ports being cancelled and what activities are available.  
If I had to make my decision now, I would probably heavily lean towards cancelling instead of taking the chance. 

[Wanna_Cruize]

I had to use this online link last night to cancel the cruise some friends and I were scheduled to depart on TODAY. Still haven't got my PCR test results back, and the backup CVS rapid test we took last night came up positive for me. So, no cruise. 😭 It was very easy, so I appreciated being able to use it. 

[grest]

20 hours ago, ads0221 said:

Just curious but why is everyone cancelling? The ships will only be at 50-60% full at this rate.

DH is immune suppressed...extra caution, mostly for pre and post cruise

[klfhngr]

I cancelled my mom's Jan. 20 cruise. Easy as 1,2,3!

[Cruisesfun65]

1 hour ago, Wanna_Cruize said:

I had to use this online link last night to cancel the cruise some friends and I were scheduled to depart on TODAY. Still haven't got my PCR test results back, and the backup CVS rapid test we took last night came up positive for me. So, no cruise. 😭 It was very easy, so I appreciated being able to use it. 

Did you receive a confirmation with your booking number? Not a generic email that they've received your request?

[nwcruiselover]

27 minutes ago, Cruisesfun65 said:

Did you receive a confirmation with your booking number? Not a generic email that they've received your request?

I cancelled mine through the website form on 1/5/22 and got nothing except a generic email.  However, on 1/6/22 my cancellation had gone through.  Still no confirmation, but at least I know they did cancel it.