Does anyone have a Celebrity email address to report bedbugs?

[MDTrip]

I don't want to wait on hold for 45 min to do this. My cabin mate had several bites on our four day cruise. I had my luggage checked by a bed bug dog before bringing it in the house and yes, there were bedbugs. I want to report it, but don't have appropriate contact info. Any suggestions for an email address? 

[Not a username2]

What boat was this on?

[wolfie11]

Send it to Cruise Law News.  They’ll report it.  Going thru the company channels will get you nowhere.

[StopTheWorld]

What’s a bed bug dog? 

[NutsAboutGolf]

It's too late now but the best course of action would have been to report it on board.  Also, without photographic evidence taken on the ship, it's really a he-said-she-said dynamic.  Pretty confident this whole thread will be deleted anyways

[cw2go]

6 minutes ago, StopTheWorld said:

What’s a bed bug dog? 

Usually a beagle breed, they use their snout.

 

Patty 

[StopTheWorld]

Like a drug sniffer dog? Has someone trained dogs to detect bed bugs? Wow - who knew! Where do you get them? 

[Purplsmurf]

What ship was this?

[peterde]

15 minutes ago, Purplsmurf said:

What ship was this?

I believe the only Celebrity ships doing 4 day cruises right now is the Silhouette. 

Edited November 21, 2023 by peterde

[hcat]

omg.. that's awful..what was the itin? 

 

had this happen  at a conference in a 5 star hotel.. my room was moved and lucky no critters came home..it was all kept hush hush!  

 

i check best U can but hard to detect..we keep our luggsge wrapped in plastic dry cleaner bags.. to jeep little buggers out 

[Purplsmurf]

1 hour ago, peterde said:

I believe the only Celebrity ships doing 4 day cruises right now is the Silhouette. 

That’s what I was afraid of. We are on Silhouette next month 

[hasentreelake]

5 minutes ago, Purplsmurf said:

That’s what I was afraid of. We are on Silhouette next month 

Watching this 

We are on Silhouette now.

No problem with bugs (so far) 😕

 

[MandL]

Summit

[gold1953]

I asked the hotel director about bed bugs while sailing last month. The are treated when seen. Room is emptied, cruisers belongings are hot washed and dried . Luggage is bagged and sealed. Mattress, drapes , etc are incinerated. Room is sprayed and sealed off.

Did you stay anywhere else  pre cruise as it takes time for the spots to get itchy?. Could easily have bene brought on by the people in the cabin before you as well as they travel on luggage. They can live a year without food so could been in your luggage from a prior trip. Contact Celebrity directly so they can check the cabin right away

[gold1953]

2 hours ago, wolfie11 said:

Send it to Cruise Law News.  They’ll report it.  Going thru the company channels will get you nowhere.

the company will take this very seriously!

[diesel1973]

Did you stay at one of those $93 a night specials the night before cruise because " it's only for one night"?

[Purplsmurf]

I’d love to know which cabin it was

[MandL]

Doesn’t appear the OP will be answering questions too soon.  They are probably dealing with this horrible mess!  Their other postings gave away the ship they were on.

[NutsAboutGolf]

2 hours ago, Purplsmurf said:

I’d love to know which cabin it was

 

My WAG (Wild A$$ Guess) is its a lot more common than we think because a lot of cruiser stay in a random hotel/airbnb the night before the sailing and bed bugs spread easily

[NutsAboutGolf]

2 hours ago, gold1953 said:

I asked the hotel director about bed bugs while sailing last month. The are treated when seen. Room is emptied, cruisers belongings are hot washed and dried . Luggage is bagged and sealed. Mattress, drapes , etc are incinerated. Room is sprayed and sealed off.

Did you stay anywhere else  pre cruise as it takes time for the spots to get itchy?. Could easily have bene brought on by the people in the cabin before you as well as they travel on luggage. They can live a year without food so could been in your luggage from a prior trip. Contact Celebrity directly so they can check the cabin right away

 

I wonder what happens on turn around day after the passengers leave and the stateroom attendant notices them while changing the sheets?  Do they notify the previous passengers?

[gold1953]

5 hours ago, NutsAboutGolf said:

 

I wonder what happens on turn around day after the passengers leave and the stateroom attendant notices them while changing the sheets?  Do they notify the previous passengers?

I didn't ask that question. Somehow I doubt it . He said it is not a common . Many do not react to the bites so would be unaware and unless they see the bug which is nocturnal ( or just like dark places) they won't know

[Cruise a holic]

If you stayed at a precruise hotel, or sat in an airline seat- bed bugs do travel.  So how can you be sure it was from the ship?  Also the exterminators make lots of money using the dogs.  House fumigation is expensive and very inconvenient.  

 

Also  many other insects bite.  We were in Florida and walked every day by a grassy area- I got many,  I believe flea bites,   on my legs.  Also got bites  once on a shore x from sand fleas in Haiti at Labadee beach.  Bring bug spray for all beach shore x's.  

[sanger727]

13 hours ago, cw2go said:

Usually a beagle breed, they use their snout.

 

Patty 

 

How do you recruit the services of a bed bug dog? I've literally never heard of this but it sounds like it could be a good idea if they have them in airports.

[cw2go]

4 minutes ago, sanger727 said:

 

How do you recruit the services of a bed bug dog? I've literally never heard of this but it sounds like it could be a good idea if they have them in airports.

 

I don't have any information on recruiting the services. I know of them being used in apartment complexes.   

 

Patty 

[Nachosdelux]

18 minutes ago, sanger727 said:

 

How do you recruit the services of a bed bug dog? I've literally never heard of this but it sounds like it could be a good idea if they have them in airports.

 

Some pest control agencies (exterminators) use them