JennJohnNYC Posted October 29, 2016 #1 Share Posted October 29, 2016 We have friends who are booked in a suite guarantee for early December. They booked several weeks ago but no assignment yet. No suites have been showing as available for a couple of weeks. Any chance they will NOT be assigned a suite? We are all sailing together and would hate for them to not have access to Michael's Club or Luminae with us. Thanks! Link to comment Share on other sites More sharing options...
mailmama Posted October 29, 2016 #2 Share Posted October 29, 2016 In cruising since the 90's, I have never heard nor experienced not getting the lowest category for the guarantee. Most times we have received a nice upgrade for booking the guaranteed level. The cruise line does an awful lot of shuffling the last week upgrading long time cruisers (by offering them an upgrade for a price and also as a surprise!) But by sailing date, they have everyone assigned a room, upgrade or not! Getting a room assignment may be right after booking or usually by 2 days before sailing. This has been our experience anyway. Link to comment Share on other sites More sharing options...
sparkins_mob Posted October 29, 2016 #3 Share Posted October 29, 2016 There may be some accessible suites that aren't showing as available to the general public, that will be assigned as a guarantee. From what I understand they try to keep some of these in reserve to make sure they can accommodate passengers with mobility issues. Link to comment Share on other sites More sharing options...
sportsmum Posted October 29, 2016 #4 Share Posted October 29, 2016 We have booked a guarantee and not known until we dropped our luggage off which cabin we were assigned. Link to comment Share on other sites More sharing options...
JennJohnNYC Posted October 29, 2016 Author #5 Share Posted October 29, 2016 Thank you! I should have mentioned they have a Celebrity Suite guarantee, so accessible sky suite would not be applicable to them. Link to comment Share on other sites More sharing options...
Kamloops50 Posted October 29, 2016 #6 Share Posted October 29, 2016 They might not know until they are actually at the pier or a couple of days in advance. Link to comment Share on other sites More sharing options...
Rare villauk Posted October 29, 2016 #7 Share Posted October 29, 2016 In cruising since the 90's, I have never heard nor experienced not getting the lowest category for the guarantee. Most times we have received a nice upgrade for booking the guaranteed level. The cruise line does an awful lot of shuffling the last week upgrading long time cruisers (by offering them an upgrade for a price and also as a surprise!) But by sailing date, they have everyone assigned a room, upgrade or not! Getting a room assignment may be right after booking or usually by 2 days before sailing. This has been our experience anyway. It has recently happened when some pax were offered a downgrade after booking a balcony GTY: http://boards.cruisecritic.co.uk/showthread.php?t=2392332&highlight=Guarantee+sold+out+offered It has also been reported on CC when X had oversold the concierge class cabins on particular sailings, they recategorised some of the 1B cabins into concierge class. I'll try and find the link to those posts ;). Not saying it's going to occur in this instance as it's very rare, but wanted to show that there have been times/situations when it has happened :). Btw, allocation can happen right up to when you get to the pier ;). Link to comment Share on other sites More sharing options...
Lastdance Posted October 29, 2016 #8 Share Posted October 29, 2016 Sometimes...the longer you wait, the better the the deal! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cb at sea Posted October 29, 2016 #9 Share Posted October 29, 2016 They WILL get the minimum suite they paid for...no worries! Just because it takes a long time, doesn't mean they will get a penthouse or something totally great. They will get the category they booked. They will move someone else up, to give your friends what they booked. Link to comment Share on other sites More sharing options...
Iamthesea Posted October 30, 2016 #10 Share Posted October 30, 2016 Thank you! I should have mentioned they have a Celebrity Suite guarantee, so accessible sky suite would not be applicable to them. They could very well be given one of the accessible Sky Suites. Friends onboard with us this month received one when booking late. They did not ask or need the accessible suite, but that's the only SS that was available. Link to comment Share on other sites More sharing options...
Chunky2219 Posted October 30, 2016 #11 Share Posted October 30, 2016 Rest assured, they don't adopt the same over-booking business model as the airlines. You'll get a berth. . Link to comment Share on other sites More sharing options...
JennJohnNYC Posted October 30, 2016 Author #12 Share Posted October 30, 2016 They could very well be given one of the accessible Sky Suites. Friends onboard with us this month received one when booking late. They did not ask or need the accessible suite, but that's the only SS that was available. Thank you, but since they have a Celebrity Suite guarantee, a Sky suite, accessible or not, would be a downgrade from what they booked. A Sky suite guarantee was available at the time of booking but for a thousand dollars less than they paid. They opted to pay more for the "Celebrity Suite Guarantee" Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted October 30, 2016 #13 Share Posted October 30, 2016 There is a 99.9% chance they will get a Celebrity Suite .... If they are downgraded, which is highly unlikely, I am sure they will be in a position to negotiate, not only getting a better price, but also to join you in Luminea and Michael's Club. Link to comment Share on other sites More sharing options...
Iamthesea Posted October 31, 2016 #14 Share Posted October 31, 2016 Thank you, but since they have a Celebrity Suite guarantee, a Sky suite, accessible or not, would be a downgrade from what they booked. A Sky suite guarantee was available at the time of booking but for a thousand dollars less than they paid. They opted to pay more for the "Celebrity Suite Guarantee" I understand, now. :D However, I am really surprised that they were able to book a CS GTY. Usually, those are not available at a GTY status. Normally, those are booked up pretty fast. There are not that many on any given ship. There is a 99.9% chance they will get a Celebrity Suite ....If they are downgraded, which is highly unlikely, I am sure they will be in a position to negotiate, not only getting a better price, but also to join you in Luminea and Michael's Club. At worse, they are downgraded and given credit a refund, but still able to dine with everyone and go to Michael's. Link to comment Share on other sites More sharing options...
caribill Posted October 31, 2016 #15 Share Posted October 31, 2016 Rest assured, they don't adopt the same over-booking business model as the airlines. You'll get a berth. Actually cruise lines do have the same model. When the model is correct, everyone is happy. When the model is not correct, offers will be made to some with confirmed cabins to switch to another cruise or stay on the same cruise with a significant monetary inducement. Link to comment Share on other sites More sharing options...
varoo Posted October 31, 2016 #16 Share Posted October 31, 2016 Actually cruise lines do have the same model. When the model is correct, everyone is happy. When the model is not correct, offers will be made to some with confirmed cabins to switch to another cruise or stay on the same cruise with a significant monetary inducement. Right, just the way that airlines offer attractive inducements for passengers to take another flight or downgrade cabin category when they oversell seats on flights. At times we are happier when "the model is not correct" because we can end up with a better deal that way by accepting their offer. ;) Link to comment Share on other sites More sharing options...
FlorenceItaly Posted October 31, 2016 #17 Share Posted October 31, 2016 Thank you, but since they have a Celebrity Suite guarantee, a Sky suite, accessible or not, would be a downgrade from what they booked. A Sky suite guarantee was available at the time of booking but for a thousand dollars less than they paid. They opted to pay more for the "Celebrity Suite Guarantee" There is a 99.9% chance they will get a Celebrity Suite ....If they are downgraded, which is highly unlikely, I am sure they will be in a position to negotiate, not only getting a better price, but also to join you in Luminea and Michael's Club. Sky Suite's have Luminae and Michael privileges. Marie Link to comment Share on other sites More sharing options...
Iamthesea Posted October 31, 2016 #18 Share Posted October 31, 2016 (edited) OP - Come back and tell us when your friends get assigned! :) BTW, Marie - I may have told you this before, but I am originally from Anderson. ;) Edited October 31, 2016 by Iamthesea Link to comment Share on other sites More sharing options...
FlorenceItaly Posted October 31, 2016 #19 Share Posted October 31, 2016 OP - Come back and tell us when your friends get assigned! :) BTW, Marie - I may have told you this before, but I am originally from Anderson. ;) I do not believe you have. We are transplants and have lived here less than three years. We love it. We also love being within a days drive of Florida. We go back and forth quite a bit. We just back Saturday from a few days in Ft. Lauderdale, 4 nights on the Infinity(first SS, loved it), one night post cruise in St. Augustine. Marie Link to comment Share on other sites More sharing options...
Chunky2219 Posted October 31, 2016 #20 Share Posted October 31, 2016 Actually cruise lines do have the same model. When the model is correct, everyone is happy. When the model is not correct, offers will be made to some with confirmed cabins to switch to another cruise or stay on the same cruise with a significant monetary inducement. Any evidence of this? Anyone here ever been left at the quay side waving at an over-booked ship as it sailed away? We've many of us sat at a crowded flight gate, heard the announcement and watched (or even participated in) the game of chicken for who can get the best deal to give up their seat. Or more rarely, who can make the most noise when told their seat doesn't exist. I've never heard of anything similar on any cruise line. The closest thing is the "you pay us for a better cabin" upgrade offer that sometimes works very well for everyone concerned. But if anyone has suffered from the airline version of this model I stand corrected. . Link to comment Share on other sites More sharing options...
GUT2407 Posted October 31, 2016 #21 Share Posted October 31, 2016 We have booked a guarantee and not known until we dropped our luggage off which cabin we were assigned. us too. Link to comment Share on other sites More sharing options...
JennJohnNYC Posted October 31, 2016 Author #22 Share Posted October 31, 2016 Thanks all! They were indeed assigned a Celebrity Suite today. Link to comment Share on other sites More sharing options...
Want2Cruise 701 Posted October 31, 2016 #23 Share Posted October 31, 2016 Thanks all! They were indeed assigned a Celebrity Suite today. What sailing? We are waiting for our Eclipse December Suite Guarantee. Link to comment Share on other sites More sharing options...
JennJohnNYC Posted October 31, 2016 Author #24 Share Posted October 31, 2016 What sailing? We are waiting for our Eclipse December Suite Guarantee. Summit Link to comment Share on other sites More sharing options...
FlorenceItaly Posted November 1, 2016 #25 Share Posted November 1, 2016 Thanks all! They were indeed assigned a Celebrity Suite today. Wonderful! Have a fabulous cruise. Marie Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now