How to tip in Haven?

[kerryincork]

How do you tip the butter and concierge?

 

I am not asking how much but how you physically get the tip to buttler & concierge?

 

In envelope or cash given directly to them? Or do you leave it somewhere?

 

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[cantthinkofanythingfun]

I just hand them cash on the last sea day.

[Letsgo 2]

We always bring Thank you cards, write a little note of Thanks in them and give it to them the last day or evening of the cruise. Just make it a bit more personal

Marion

[NancyL2]

For any cabin...I give a thank you note with cash inside. If I see the butler before I leave that morning I hand them the envelope directly. Otherwise I leave the thank you note/envelope on the table...I always put their name on the envelope. HTH

[emcelh]

You can also go to guest services, give them the name of the person you're tipping and the amount and they will give you a voucher which you can give to the person. The tips are added to the crew members account and the amount will be charged to your onboard account.

[kerryincork]

Great thanks for the info

 

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[FreestyleNovice]

Cash directly.

[JohnIreland]

Order breakfast on the last morning so you are sure to meet the butler.

[BirdTravels]

How do you tip the butter and concierge?

 

Your concierge will always have envelopes available if you ask. We normally have a collection of envelopes from various sources (art auction, letters, etc.). Always tip in cash. Always try to hand the envelope to them. You can always find your concierge on the last night or last morning. Your butler may be harder to find, but they will always be looking for you. Leave it in the room if you can't find them.

 

$10-$15 per person per day for your butler. $5-$10 per person per day for the concierge. And $5-$10 per person per day for your cabin steward if they do a great job keeping your large room (they also get some money from the Daily Service Charge).

[NLH Arizona]

I give them cash the last day.

[lmintzer]

Any reason NOT to tip from OBC that you haven't used? Seems cash is the preferred method--is there some reason to believe that the money won't get to whom it supposed to go if you fill out the appropriate form at Guest Services?

[Cyclops32]

I just got off the Escape this weekend and I knew we would be leaving our cabin early the last day and had planned to be out of the cabin the evening before, so before I left, I called the Butler and let him know I would be leaving him cash in a drawer in the bar. I didn't want to get it confused with the cabin steward if he came in first.

[oscardog]

We always bring Thank you cards, write a little note of Thanks in them and give it to them the last day or evening of the cruise. Just make it a bit more personal

Marion

 

Great idea... thanks

[cb at sea]

Yes, if it's OBC from something other than the cruise line, you can tell the desk how you want it allotted....it doesn't HAVE to be cash! They will get any money you put on a "voucher".

[chloemonkey]

You can also go to guest services, give them the name of the person you're tipping and the amount and they will give you a voucher which you can give to the person. The tips are added to the crew members account and the amount will be charged to your onboard account.

 

I have been doing this for YEARS and last cruise (April 2017) I was told by someone at the front desk that this then goes into the "pool" and is split amongst the crew that receive gratuities.....she did NOT want me to mention her name.....so from now on I will go back to the way that we used to do it and that is to write thank you letters and either hand them out on the last night of the cruise or leave them in our stateroom....Butlers and Concierge staff have a way of being "around" on the morning of disembark! As they KNOW this is when the gratuities are being doled out....so slim chance of missing them!

[don't-use-real-name]

While I was arranging for an expedited walk-off service with the Concierge I mentioned about the butler and the crew has these

cell phones - the butler made a prompt appearance and got his reward. The communication is so much better than it used to be !

Really great that NCL has cell phone use for guests in suites - I used it in St. Johns Bay off the ship for getting things ready in

my suite upon return from a SX. I would suppose that not all NCL ships have this feature but in time it will happen !

[sverigecruiser]

How do you tip the butter and concierge?

 

I am not asking how much but how you physically get the tip to buttler & concierge?

 

In envelope or cash given directly to them? Or do you leave it somewhere?

 

Sent from my SM-N910F using Forums mobile app

 

I give the concierge cash in envelope when we disembark.

 

I give the butler cash a few times during the cruise, often when he/she deliver breakfast.

[emcelh]

Yes, if it's OBC from something other than the cruise line, you can tell the desk how you want it allotted....it doesn't HAVE to be cash! They will get any money you put on a "voucher".

Actually you can use OBC from the cruise line. We've tipped the butler and concierge this way for the last several cruises and that's the only type of OBC we've ever had. You just can't use it for the DSC.

 

On our last cruise we had prepaid DSC, UDP, UBP and OBC, which were all the perks offered when we booked the suite. Our bill at the end was 0 so we used the OBC for the tips.

[Cruisin&Relaxin]

How do you tip the butter and concierge?

 

I am not asking how much but how you physically get the tip to buttler & concierge?

 

In envelope or cash given directly to them? Or do you leave it somewhere?

 

Sent from my SM-N910F using Forums mobile app

 

The next to the last day, we tip them by vouchers whenever we cross paths. If we don't see them then we call them and have them come to our cabin so that we can tip them.

[phissy]

I have been doing this for YEARS and last cruise (April 2017) I was told by someone at the front desk that this then goes into the "pool" and is split amongst the crew that receive gratuities.....she did NOT want me to mention her name.....so from now on I will go back to the way that we used to do it and that is to write thank you letters and either hand them out on the last night of the cruise or leave them in our stateroom....Butlers and Concierge staff have a way of being "around" on the morning of disembark! As they KNOW this is when the gratuities are being doled out....so slim chance of missing them!

This is good to know. I have always suspected NCL might find a way to not deliver directly to Butler.

I will go to the casino and then give cash with our usual Thank You note. (No more Credit Slip from front desk)

[Hotspring]

This is good to know. I have always suspected NCL might find a way to not deliver directly to Butler.

I will go to the casino and then give cash with our usual Thank You note. (No more Credit Slip from front desk)

 

 

Methinks that anyone that does not want to be identified must not be telling the truth. If the butlers received vouchers but do not collect on their face value it is most likely someone else would have heard from the butlers and mentioned it. There is no way we are going to to the ancient days of handling filthy cash and missing the opportunity to add or are credit card rewards or air mile horde that got us on the ship in the first place. Only those with something to hide use cash these days.

[BirdTravels]

Always hand cash to your butler, concierge and steward. In an envelope with a note.

 

You don't want to be a miscellaneous line on a pay stub that is given in lieu of pay. Not in addition to pay.

 

 

 

 

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[Hotspring]

Always hand cash to your butler, concierge and steward. In an envelope with a note.

 

You don't want to be a miscellaneous line on a pay stub that is given in lieu of pay. Not in addition to pay.

 

 

 

 

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Possibly a good argument but think of how business really works in these Big Brother times.

Any large successful service organization from a restaurant to a cruise ship would always be looking at ways to measure the quality of each employee's service. Sure, surveys may provide some information, but a surprisingly high number are never responded. Therefore, as a backup a simple decent computer program will be looking at the tips given to an employee and rate them among their peers to determine if they should be invited back after their contract ends. Sneaking cash to a butler, concierge or steward will bypass ability of the program to detect how much the customer really thought of the employee and rate them as inferior and possibly fire them. Put the tip into the voucher system and even if they do not get it all, at least management will know how well the employee is appreciated.

 

Many decent employees would rather have a continuing job than be tossed out on the global job market by getting too many short term cash perks that does not reveal to management their true worth. JMO

[cabincop]

I tip the night before with a thank you card. That way when I see them in the morning it's not rushed.

 

 

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[Two Wheels Only]

One reason would be if it is not refundable OBC.

Non-refundable OBC can be used to tip butler/concierge.

 

It cannot be used for DSC.