voljeep Posted April 10, 2018 #1 Share Posted April 10, 2018 the PBP was real drinks the soda package was real gun soda, mocktails and hot chocolate the sunset cruise excursion was real - and really nice the self-serve laundry tokens were real, also even donated a little to the casino and the check we just got today is also real ( I hope ) ;p off Regal on 3/25 - got check in mail dated 4/6 and received 4/9 Bottomline Technologies, Paymode X For Princess Cruise Line LTD was the return address in the window envelope - very clear:cool: Link to comment Share on other sites More sharing options...
tailspintom Posted April 10, 2018 #2 Share Posted April 10, 2018 the PBP was real drinksthe soda package was real gun soda, mocktails and hot chocolate the sunset cruise excursion was real - and really nice the self-serve laundry tokens were real, also even donated a little to the casino and the check we just got today is also real ( I hope ) ;p off Regal on 3/25 - got check in mail dated 4/6 and received 4/9 Bottomline Technologies, Paymode X For Princess Cruise Line LTD was the return address in the window envelope - very clear:cool: That is pretty quick. We usually get it in about 4 weeks or so. Link to comment Share on other sites More sharing options...
Micahs Grandad Posted April 10, 2018 #3 Share Posted April 10, 2018 Have to be careful and make sure you spend your nonrefundable obc. Some types are nonrefundable to our surprise Link to comment Share on other sites More sharing options...
The Wood Duck Posted April 10, 2018 #4 Share Posted April 10, 2018 Can you not withdraw your refundable OBC in the casino? Link to comment Share on other sites More sharing options...
skynight Posted April 10, 2018 #5 Share Posted April 10, 2018 Can you not withdraw your refundable OBC in the casino? You can not withdraw it. You can charge slot or table gambling to your on board account which will net against any credit balance and either win or lose. Link to comment Share on other sites More sharing options...
TwoCruisers Posted April 10, 2018 #6 Share Posted April 10, 2018 Your onboard statement you can print from the kiosk clearly shows how much OBC is refundable and how much is nonrefundable. Link to comment Share on other sites More sharing options...
skynight Posted April 10, 2018 #7 Share Posted April 10, 2018 Have to be careful and make sure you spend your nonrefundable obc. Some types are nonrefundable to our surprise Yes, it states on your on board account which is which. Basically gift, loyalty and military are refundable. Some special OBC provided by Princess HQ is also refundable. All other are non refundable, which includes most promo OBC. Link to comment Share on other sites More sharing options...
Astro Flyer Posted April 10, 2018 #8 Share Posted April 10, 2018 In the Cruise Personalizer’s Payments & Credits tab there’s an asterisk * by credits that states “Please enjoy using these credits onboard as they are not refundable”. The refundable credit from Princess HQ is listed as Customer Goodwill on my reservation. It’s been recently posted that Loyalty credit is now listed there within 5 days of sailing. And after qualifying the refundable military credit is automatically listed for USA veterans. Link to comment Share on other sites More sharing options...
Thrak Posted April 10, 2018 #9 Share Posted April 10, 2018 Your onboard statement you can print from the kiosk clearly shows how much OBC is refundable and how much is nonrefundable. Also shows on Princess@Sea. I have an "extra" $200 on our recent cruise. Put it on my cruise card in a slot machine. Turned it into $150 (D'Oh!) then cashed it out on the next-to-last day. Note: Princess always uses your non-refundable credit first. Link to comment Share on other sites More sharing options...
voljeep Posted April 10, 2018 Author #10 Share Posted April 10, 2018 Kiosk never worked the entire time onboard...:(went to customer service, longest wait was no more than a couple on minutes...:) all of our OBC was refundable from move over offer...:D Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted April 10, 2018 #11 Share Posted April 10, 2018 Kiosk never worked the entire time onboard...:(went to customer service, longest wait was no more than a couple on minutes...:) all of our OBC was refundable from move over offer...:D Good to know that they were so quick to refund unused OBC from a moveover offer! We have to wait until January for our replacement cruise and it will be nice to have the balance quickly! Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted April 10, 2018 #12 Share Posted April 10, 2018 It took about 4 weeks to get our $212 check in the mail after our August cruise. Link to comment Share on other sites More sharing options...
cheone Posted April 10, 2018 #13 Share Posted April 10, 2018 Good to know that they were so quick to refund unused OBC from a moveover offer! We have to wait until January for our replacement cruise and it will be nice to have the balance quickly! What is a moveover offer? I received a $800 OBC to change my Alaska cruise for the next week because Princess oversold the cruise for the week I purchased. Only used $500. $300 was lost and expected a refund-NONE Link to comment Share on other sites More sharing options...
Lucky TGO Posted April 11, 2018 #14 Share Posted April 11, 2018 Our cruise on the Caribbean Princess was over on January 27, 2018. So far I haven’t received my refundable OBC for $1.78 :mad:. Do you think they will add a little interest by the time a get it. :D :D Tony Link to comment Share on other sites More sharing options...
neverbeenhere Posted April 11, 2018 #15 Share Posted April 11, 2018 Our cruise on the Caribbean Princess was over on January 27, 2018. So far I haven’t received my refundable OBC for $1.78 :mad:. Do you think they will add a little interest by the time a get it. :D :D Tony You better set up a go fund me drive. I’m sure many sympathetic cruisers would contribute to ease your strife. Link to comment Share on other sites More sharing options...
Cruzin Grandma Posted April 11, 2018 #16 Share Posted April 11, 2018 Our cruise on the Caribbean Princess was over on January 27, 2018. So far I haven’t received my refundable OBC for $1.78 :mad:. Do you think they will add a little interest by the time a get it. :D :D Tony We were on the same cruise and I noticed on our final statement if your credit balance was less than $20, you should go to passengers services for a cash refund. It took about 5 minutes to get our $17. Link to comment Share on other sites More sharing options...
Lucky TGO Posted April 11, 2018 #17 Share Posted April 11, 2018 We were on the same cruise and I noticed on our final statement if your credit balance was less than $20, you should go to passengers services for a cash refund. It took about 5 minutes to get our $17. Cruzin Grandma, Your right I just looked at my final statement. Less then $25. go to PS for a refund. I want my $1.78 :loudcry::loudcry::loudcry::loudcry:. LOL hahahaha :D. Tony Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted April 11, 2018 #18 Share Posted April 11, 2018 We had two different refundable OBC amounts coming back to us. The first check was in the mail when we returned home 9 weeks after that cruise ended so I have no idea how quickly it was processed. The second check didn’t show up, so 11 weeks after that cruise ended we called Princess. No explanation for its tardiness, but we had a check just a few days later. Link to comment Share on other sites More sharing options...
floridalover5623 Posted April 11, 2018 #19 Share Posted April 11, 2018 Kiosk never worked the entire time onboard...:(went to customer service, longest wait was no more than a couple on minutes...:) all of our OBC was refundable from move over offer...:D Did you make your selection before swiping your card? Link to comment Share on other sites More sharing options...
voljeep Posted April 11, 2018 Author #20 Share Posted April 11, 2018 Did you make your selection before swiping your card? No clue - what selections are available 'before' you swipe your card ? also saw others walking away without a statement... meh Link to comment Share on other sites More sharing options...
floridalover5623 Posted April 11, 2018 #21 Share Posted April 11, 2018 No clue - what selections are available 'before' you swipe your card ? also saw others walking away without a statement... meh The only selection that must be made prior to swiping the cruise card is language. If no selection is made the kiosk won't do anything. Link to comment Share on other sites More sharing options...
Rare geoherb Posted April 12, 2018 #22 Share Posted April 12, 2018 We've enjoyed the new updated Princess app on our Royal and Regal cruises that lets us check our onboard accounts on our computers. Has Princess rolled this out on other ships? Link to comment Share on other sites More sharing options...
Astro Flyer Posted April 12, 2018 #23 Share Posted April 12, 2018 We've enjoyed the new updated Princess app on our Royal and Regal cruises that lets us check our onboard accounts on our computers. Has Princess rolled this out on other ships? Viewing our onboard accounts on the Princess@Sea intranet system has been available on every ship we’ve sailed for several years. Link to comment Share on other sites More sharing options...
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