Royal Caribbean Website

[notmyrealnameoremail]

Until today, whenever I did a booking or a mock booking on the Royal Caribbean Website, I got the chance to enter my C&A number, the fact that I'm getting old, what State I live in all in an attempt to qualify for some sort of discount.  Today, I'm not being given that option.  Is this a real change, or is it one of all too frequent website glitches?

Thanks, 

Tom

[molly361]

It is not working for me either

[reallyitsmema]

There website is having more issues than normal today.  I don't have any pulldown menus in the cruise planner, so when I click entertainment and activities, it only tells me there are no activities loaded, I can't get to the entertainment option on the pulldown.  Can't pulldown on anything else either, so I have given up.  100 days out, so still plenty of time.

[cmich068]

Looks like they made some changes to the website overnight. If you go through the booking process and enter your C&A number, birthday, state of residence etc on the "Guest Info" page, it will update the pricing based on what you qualify for. 

They also no longer ask if you want a refundable or non-refundable deposit - instead, the refundable deposit option is presented as an upcharge right before hitting checkout. 

Edited October 18, 2018 by cmich068

[John&LaLa]

Yea, back to complaining about Royal website instead of CC update.  Life is good.

I'll have to go check, thanks

[MissCheekx]

I can't make a payment on a cruise I have booked.  Tells me it's paid in full, which would be great, but is inaccurate!

[little britain]

Cannot even get in from England today. I get a server error access denied. 

If I go to my account and want to look at dining packages for an upcoming cruise, I also get server error access denied. 

[dmw1952]

On the "Find A Cruise Page" I was able to select the senior option, state & the C&A # using the "More Filters" option.  It did apply the discounts prior to filling in the passenger info but oddly when I do fill in our passenger info it accepts my husband's C&A# but says mine is invalid.  It's the same number I've had for years. Have no idea what's going on with that.  A phone call to C&A is now required.

There's also a new monthly payment option thru Up Lift Pay Monthly with a 15%APR.   

Diane

[Biker19]

34 minutes ago, dmw1952 said:

On the "Find A Cruise Page" I was able to select the senior option, state & the C&A # using the "More Filters" option.

It's good to know that someone booking from Zimbabwe (other interesting places are on the resident list) now has the option to look for resident discounts.

Edited October 18, 2018 by Biker19

[Pratique]

1 hour ago, MissCheekx said:

I can't make a payment on a cruise I have booked.  Tells me it's paid in full, which would be great, but is inaccurate!

Yes we are all getting free cruises now. All of my future cruises are paid in full, so says the website. Take a screenshot and hold them to it!

[vacationlover_mn]

1 hour ago, Pratique said:

Yes we are all getting free cruises now. All of my future cruises are paid in full, so says the website. Take a screenshot and hold them to it!

Boo!  Mine still shows my (accurate) balance 😞

[AnyShip4Me]

I thought maybe they are not allowing other discounts during the current "Sale".  I want my C&A balcony rate.

Edited October 18, 2018 by AnyShip4Me

[mcatmcat]

Hi

I dont know why Royal makes the booking so complicated special for new cruisers, the option of having a refundable or non refundable option is not longer easy to find. 

 

[John&LaLa]

It accepts my C&A number, but not Laura's. 

 

But it won't show a balcony discount for a CLS.

It does show a FL discount

 

And look, no more double spacing on hard returns.

Edited October 18, 2018 by John&LaLa

[ONECRUISER]

5 hours ago, cmich068 said:

Looks like they made some changes to the website overnight. If you go through the booking process and enter your C&A number, birthday, state of residence etc on the "Guest Info" page, it will update the pricing based on what you qualify for. 

They also no longer ask if you want a refundable or non-refundable deposit - instead, the refundable deposit option is presented as an upcharge right before hitting checkout. 

 

Yes, you have to go all way to check out, then offers you choice for Refundable or Not. Click yes to agree that will cost you $100 for non-Refundable 

Edited October 18, 2018 by ONECRUISER

[HBE4]

45 minutes ago, John&LaLa said:

And look, no more double spacing on hard returns.

 

That's the best thing about the CC forum upgrade

[Crusin6]

I'm thinking that cruise critic hired some former Royal programmers for the new and improved cc boards

 

 

[MrBacardi5]

So it takes 5 times longer to do a mock booking to see if the price has gone down...Awesome (rolling eyes)

[little britain]

And it hasn’t been configured/UAT tested on iPad. This is my option to pick a ship....same “options” appear (or not) when I select a Departure port. 

Edited October 19, 2018 by little britain