Rare shof515 Posted November 19, 2018 #1 Share Posted November 19, 2018 In a facebook group, someone posted this noticed they received about the Norwegian Jade having mechanical issues. Their cruise is being cut short and will have to debark the ship tomorrow. Link to comment Share on other sites More sharing options...
purpleally Posted November 19, 2018 #2 Share Posted November 19, 2018 Excellent compensation to make up for it. Bummer to those who were looking forward to their only vacation this year and have this happen 2 Link to comment Share on other sites More sharing options...
Oakman58 Posted November 19, 2018 #3 Share Posted November 19, 2018 Yes, there is another thread started by someone who is currently on the ship about the cancellation. What a major disappointment for everyone on this cruise. 2 Link to comment Share on other sites More sharing options...
Son of a son of a ... Posted November 19, 2018 #4 Share Posted November 19, 2018 Another flux capacitor went bad. Same thing happened to the Star. Thoughts and prayers. Link to comment Share on other sites More sharing options...
4774Papa Posted November 19, 2018 #5 Share Posted November 19, 2018 We had a Royal Caribbean cruise from Sydney to NZ cancelled in April due to azipod failure. The compensation was about the same as NCL announced in the letter. Fortunately, we managed to find a land tour that actually gave us more to see than the cruise would have provided, and we had a credit toward another cruise as well. 1 Link to comment Share on other sites More sharing options...
GregD Posted November 19, 2018 #6 Share Posted November 19, 2018 1 hour ago, 4774Papa said: We had a Royal Caribbean cruise from Sydney to NZ cancelled in April due to azipod failure. The compensation was about the same as NCL announced in the letter. Fortunately, we managed to find a land tour that actually gave us more to see than the cruise would have provided, and we had a credit toward another cruise as well. Yeah I'm thinking Azipod issue that requires a drydocking. Hence why they need all pax off the ship ASAP. If so her next cruise will def be cancelled but keep in mind this is all conjecture at this point. Link to comment Share on other sites More sharing options...
njkate Posted November 20, 2018 #7 Share Posted November 20, 2018 Wow that is disappointing to those on board 😞 Now I'm thinking, I'm booked on Jade for a trans atlantic in April, what the hell happens if something like this happens in the middle of the Atlantic ocean with land thousands of miles away?? Not just the Jade but any ship. Calm my fears fellow cruisers Link to comment Share on other sites More sharing options...
DirtyDawg Posted November 20, 2018 #8 Share Posted November 20, 2018 4 minutes ago, njkate said: Wow that is disappointing to those on board 😞 Now I'm thinking, I'm booked on Jade for a trans atlantic in April, what the hell happens if something like this happens in the middle of the Atlantic ocean with land thousands of miles away?? Not just the Jade but any ship. Calm my fears fellow cruisers Don't fear getting stranded in the middle of the Atlantic. Transatlantic cruises carry extra long oars. You'll get back and you'll get in shape! 😀 6 Link to comment Share on other sites More sharing options...
wwwfla Posted November 20, 2018 #9 Share Posted November 20, 2018 Star had a bad crankshaft we lost a stop at Madeira but spent an extra day in Barcelona. No compensation from NCL. Link to comment Share on other sites More sharing options...
lynne2fl Posted November 20, 2018 #10 Share Posted November 20, 2018 We are booked for this exact cruise Dec. 7th. Wonder if the problem will be fixed by then and if I will feel comfortable cruising on her. Link to comment Share on other sites More sharing options...
chengkp75 Posted November 20, 2018 #11 Share Posted November 20, 2018 1 hour ago, njkate said: Wow that is disappointing to those on board 😞 Now I'm thinking, I'm booked on Jade for a trans atlantic in April, what the hell happens if something like this happens in the middle of the Atlantic ocean with land thousands of miles away?? Not just the Jade but any ship. Calm my fears fellow cruisers Without knowing exactly what the failure is, or how extensive, I would say that this is a situation where the USCG has prohibited the ship from sailing until repairs are made. That does not make the ship unseaworthy, it just means that the USCG wants to ensure protection of the harbor and coastal waters of Puerto Rico should something else befall the Jade's ability to navigate. However, as stated, this does not make the ship unseaworthy, and if this had happened in the middle of a trans-Atlantic, the ship would proceed normally, though perhaps more slowly, to its next port. This may not require a drydock, as there are no dry docks suitable in Puerto Rico at this time, but they may need to move away from the cruise terminal for other ships to use the dock, while the ship goes to a "lay berth" where underwater or internal repairs can be completed. Link to comment Share on other sites More sharing options...
herdingdogmom Posted November 20, 2018 #12 Share Posted November 20, 2018 Apparently, the Jade is going to be towed to Miami Wednesday morning. How long will that take? And what kind of repair might be needed if the ship can't sail under its own power? All NCL is saying about the problem is that it is a mechanical issue. No mention of azipods/propulsion. The Jewel is also having problems and cruising at slower speeds to Australia. Again, only information being given is that it is a mechanical issue. Link to comment Share on other sites More sharing options...
chengkp75 Posted November 20, 2018 #13 Share Posted November 20, 2018 36 minutes ago, herdingdogmom said: Apparently, the Jade is going to be towed to Miami Wednesday morning. How long will that take? And what kind of repair might be needed if the ship can't sail under its own power? All NCL is saying about the problem is that it is a mechanical issue. No mention of azipods/propulsion. The Jewel is also having problems and cruising at slower speeds to Australia. Again, only information being given is that it is a mechanical issue. Not sure why they would tow to Miami, when Freeport, Bahamas is a half day closer. It will take about a week, if your info is correct (source?, just interested, not questioning). It sounds to me like she got rope or fishing line caught in the azipods, which has melted and seized the propellers. Pretty common problem where fishing is prevalent, but rare to get both props fouled at the same time. It must be a real mess, if they aren't going to cut it free with divers in SJ. Those ropes could also ruin the seal in the azipod that keeps the oil separate from the sea, and USCG won't let them sail with leaking seals that would put oil into the water. Again, pretty rare to hit both props. It may be that she can sail under extremely reduced power, and they are adding a tug to speed things up. Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted November 20, 2018 #14 Share Posted November 20, 2018 My In-laws are booked on the Jade Cruise that is scheduled to leave Mia Monday, Nov 26....no word yet on their cruise, as far as I know... Link to comment Share on other sites More sharing options...
herdingdogmom Posted November 20, 2018 #15 Share Posted November 20, 2018 4 minutes ago, chengkp75 said: Not sure why they would tow to Miami, when Freeport, Bahamas is a half day closer. It will take about a week, if your info is correct (source?, just interested, not questioning). It sounds to me like she got rope or fishing line caught in the azipods, which has melted and seized the propellers. Pretty common problem where fishing is prevalent, but rare to get both props fouled at the same time. It must be a real mess, if they aren't going to cut it free with divers in SJ. Those ropes could also ruin the seal in the azipod that keeps the oil separate from the sea, and USCG won't let them sail with leaking seals that would put oil into the water. Again, pretty rare to hit both props. It may be that she can sail under extremely reduced power, and they are adding a tug to speed things up. CC posts from passengers still on the Jade waiting for charter flights were told they have to be off the ship tonight so that it can be towed. Initially, they said it would be near Miami (which would likely mean Freeport). If it really has to be towed, I wonder why NCL hasn't cancelled the Nov. 26 cruise yet. The Jewel situation is most likely fishing lines when it was in Indonesia and divers are likely working on it now in Darwin where it had an overnight stop. Link to comment Share on other sites More sharing options...
bluesea777 Posted November 20, 2018 #16 Share Posted November 20, 2018 1 hour ago, herdingdogmom said: CC posts from passengers still on the Jade waiting for charter flights were told they have to be off the ship tonight so that it can be towed. Initially, they said it would be near Miami (which would likely mean Freeport). If it really has to be towed, I wonder why NCL hasn't cancelled the Nov. 26 cruise yet. The Jewel situation is most likely fishing lines when it was in Indonesia and divers are likely working on it now in Darwin where it had an overnight stop. We are on the Jewel ... we received notice about itinerary change two days BEFORE we embarked in Singapore which meant the mechanical issue came up during the week before we embarked and before Jewel even reached the Indonesian waters. We we are in Darwin now. Nothing has been said so far. The major bummer on this cruise is they reduced the Great Barrier Reef days from 3 to ONE. NCL was able to secure a 2nd tour boat to GBR (we’re on it) but the Airlie Beach port of call has been dropped so no Whitsunday Islands cruise for us. Seas has been so calm and weather excellent so far on this cruise. Link to comment Share on other sites More sharing options...
herdingdogmom Posted November 20, 2018 #17 Share Posted November 20, 2018 (edited) 31 minutes ago, bluesea777 said: We are on the Jewel ... we received notice about itinerary change two days BEFORE we embarked in Singapore which meant the mechanical issue came up during the week before we embarked and before Jewel even reached the Indonesian waters. We we are in Darwin now. Nothing has been said so far. My guess is the issue happened on the cruise before yours in Malaysia. There was a post from someone on that cruise that they were late getting to the first port because the captain was told to slow down due to all the fisherman. So no sign of divers in the water in Darwin? Seemed like the logical place to try and repair the issue. I wonder if they are going to wait until Brisbane or Newcastle? I sure would be nervous if I was on the next cruise to New Zealand. If the ship isn’t fixed they will lose Milford Sound like we did on the Star last year. That is the highlight of that itinerary. Enjoy your one day at the GBR Edited November 20, 2018 by herdingdogmom Link to comment Share on other sites More sharing options...
herdingdogmom Posted November 20, 2018 #18 Share Posted November 20, 2018 According to Marine Traffic, the Jade has left San Juan headed for Miami under her own power at 14 kn Link to comment Share on other sites More sharing options...
Rare Itchy&Scratchy Posted November 20, 2018 #19 Share Posted November 20, 2018 2 hours ago, chengkp75 said: Not sure why they would tow to Miami, when Freeport, Bahamas is a half day closer. It will take about a week, if your info is correct (source?, just interested, not questioning). It sounds to me like she got rope or fishing line caught in the azipods, which has melted and seized the propellers. Pretty common problem where fishing is prevalent, but rare to get both props fouled at the same time. It must be a real mess, if they aren't going to cut it free with divers in SJ. Those ropes could also ruin the seal in the azipod that keeps the oil separate from the sea, and USCG won't let them sail with leaking seals that would put oil into the water. Again, pretty rare to hit both props. It may be that she can sail under extremely reduced power, and they are adding a tug to speed things up. we were on Jade... Our cabin was in the back and we didn't feel anything, but mom's cabin was on deck 8, all the way forward, and she said the ship shook violently for some time twice. She got scared and packed a bag with warm clothing and meds. Then the announcement came. Link to comment Share on other sites More sharing options...
chengkp75 Posted November 20, 2018 #20 Share Posted November 20, 2018 (edited) 7 minutes ago, Itchy&Scratchy said: we were on Jade... Our cabin was in the back and we didn't feel anything, but mom's cabin was on deck 8, all the way forward, and she said the ship shook violently for some time twice. She got scared and packed a bag with warm clothing and meds. Then the announcement came. Where was the ship at the time this happened? Jade is currently at 16.1 knots, still just out of port, so it may still be speeding up. Edited November 20, 2018 by chengkp75 Link to comment Share on other sites More sharing options...
Outerdog Posted November 20, 2018 #21 Share Posted November 20, 2018 10 minutes ago, herdingdogmom said: According to Marine Traffic, the Jade has left San Juan headed for Miami under her own power at 14 kn Passing 16 kn now... Link to comment Share on other sites More sharing options...
Rare Itchy&Scratchy Posted November 20, 2018 #22 Share Posted November 20, 2018 (edited) 7 minutes ago, chengkp75 said: Where was the ship at the time this happened? in Puerto Rico. We got onboard about 6 pm, had dinner at 6:30, and headed to the back of the ship about 8:30 pm. We watched some ships leave from the Great Outdoors. It was Carnival Fascination, and we also saw Norwegian Gem leave. Then we went back to our cabins. The announcement came after 9 pm, I think. Our kid wasn't sleeping yet, so it couldn't have been late. Celebrity Equinox left after the announcement. Edited November 20, 2018 by Itchy&Scratchy Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted November 21, 2018 #23 Share Posted November 21, 2018 (edited) 1 hour ago, Outerdog said: Passing 16 kn now... 16.7 kn now. Not so disabled. We’ll ask the Chief if the ship can make 16 kn on one azipod. Edited November 21, 2018 by BirdTravels Link to comment Share on other sites More sharing options...
NLH Arizona Posted November 21, 2018 #24 Share Posted November 21, 2018 21 minutes ago, BirdTravels said: 16.7 kn now. Not so disabled. We’ll ask the Chief if the ship can make 16 kn on one azipod. I think I remember when the Star had a similar problem, it was written in the report that they could go 13-16 knots. Link to comment Share on other sites More sharing options...
zqvol Posted November 21, 2018 #25 Share Posted November 21, 2018 1 hour ago, BirdTravels said: 16.7 kn now. Not so disabled. We’ll ask the Chief if the ship can make 16 kn on one azipod. You uare assuming that it is a pod issue, which may or may not be the case. Link to comment Share on other sites More sharing options...
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