Does Celebrity still contact suite guests

[Gracie115]

a few weeks ahead of sale date to find out about any special requests?  Have read some conflicting reports....so does anyone know if they are still doing this?

Edited February 10, 2019 by Gracie115

[Reaver]

They do for those in Celebrity suites and above, but not for Sky suites.

[jelayne]

From what has been posted on here in the past few weeks , yes they are still contacting PH and RS guests by phone normally.  CS guests are often getting a email.   We are 6 weeks away from a cruise so will find out soon.

[Gracie115]

OK thanks!

[Northern Aurora]

We were contacted recently when in a Sky Suite, but we are also Zenith Captain's Club members.  

[Gordoncruickshank]

We were contacted around 5 weeks ago for our cruise on the 22nd. We are in a CS. It is probably the furthest out we have been contacted. We usually get email. It often a phone call as well. We do a mix of RS,CS and S1s.

Edited February 10, 2019 by Gordoncruickshank

[cruisestitch]

Sky Suite passengers generally don't get a contact from shoreside personnel.  

Zenith level Captain's Club members generally get a contact no matter what class of stateroom is booked.

[WonderMan3]

Celebrity Suite and above, Zenith passengers (regardless of cabin category) and Blue Chip Club Ruby and Sapphire level members (regardless of cabin category) all get this benefit.

[Paulras]

I got an email from Shoreside Concierge in June 2 weeks before hand while in a Sky Suite. Wasn't Sapphire in the casino until after that cruise. So may be inconsistent. 

[NCHPcruiser]

On February 10, 2019 at 5:17 PM, jelayne said:

From what has been posted on here in the past few weeks , yes they are still contacting PH and RS guests by phone normally.  CS guests are often getting a email.   We are 6 weeks away from a cruise so will find out soon.

Our past two cruises and our upcoming cruise in two weeks have been in CS's.  We have always received a call and a follow up email.  For the cruise sailing on the 28th we were called and emailed three weeks in advance.  It's nice but we rarely have any special request.  

[TeeRick]

We sailed a CS on Edge and got an email 2 weeks before the cruise from the shoreside concierge.  No phone call.

[Jim_Iain]

Was surprised to get a call from the Shore Side Concierge today 65 days before my cruise.   I'm wondering if being a Zenith is the reason for the early call.   I missed the call so will give her a call back.  

[George C]

I was surprised to get a call last week for our 3/21 infinity cruise in celebrity suite, on rccl concierge calls about a week before. 

[Orator]

22 minutes ago, Jim_Iain said:

Was surprised to get a call from the Shore Side Concierge today 65 days before my cruise.   I'm wondering if being a Zenith is the reason for the early call.   I missed the call so will give her a call back.  

No, just inconsistency. I've received calls 8 weeks out and 4 days before.

[Jim_Iain]

Thanks Charles -   I was surprised as It is 9 1/2 weeks out.    The Shoreside Concierge must be bored.  I was surprised as the call came less than an hour after I upgraded from an Aqua to SS Guarantee -  with no cabin assignment yet.