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Carnival layoffs


jimbo5544
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1 minute ago, shof515 said:

with the workers being furloughed and reduced working schedules, it looks like they might delays refunds. expect additional delays when getting a refund 😞

If Carnival was looking to reduce expenses, which any company during this time should be doing, the refunds should be an automated process by bots and scripts at this point. These cruise lines really shouldn’t be wasting the man hours or labor expenses to process refunds. If it’s as many reservations as we are led to believe, the labor costs are an unnecessary expense.

 

Unpopular opinion and it would contribute to greater numbers of layoffs and furloughs but it would assist the financial impact as labor is the biggest expense of many companies.

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2 hours ago, xDisconnections said:

No surprise here.

 

Didn’t two CCL Corp brand presidents just announce their departure from the company these past few days?

 

Terrible day for the hard-working employees who've done nothing wrong.

But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. 

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3 minutes ago, EscapeFromConnecticut said:

 

Terrible day for the hard-working employees who've done nothing wrong.

But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. 

I agree. It’s sad and very unfortunate when associates who try their hardest are stuck in a bad position.
 

At the end of the day though, the company needs to remain solvent and will do whatever it takes to survive at whatever extent that may be.

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8 minutes ago, lottiegreen56 said:

 

I am starting to warm up to Shaq, used to think he was a silly goof but starting to think he's more crazy like a fox. All that said I'd cruise if they got rid of him

 

Can you expand on this?  I know he was a brand sponsor but did he do something in that role to offend you?

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3 hours ago, Joebucks said:

Such a shame. If we keep putting too much focus only on health and ignoring the economy, this stuff will only get worse

Too much focus on health? Are you ignoring the economic impact if more people are exposed and get ill? Remember the US health care system and lack of health insurance. 

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1 hour ago, EscapeFromConnecticut said:

 

Terrible day for the hard-working employees who've done nothing wrong.

But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. 

 

How nice of you to continue to try to sabotage Carnival, but they will be fine without your advice.

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31 minutes ago, cruizergal70 said:

Too much focus on health? Are you ignoring the economic impact if more people are exposed and get ill? Remember the US health care system and lack of health insurance. 


To be fair, the poster actually said, "Too much focus ONLY on health."  Focusing on only one aspect of life will not give a balanced view or balanced solutions because quality of life is multifaceted.  Mental health is just as important as dealing with the virus.  Livelihoods are just as important.  Focusing on ALL aspects of life is the best way to deal with these issues.

Edited by TNcruising02
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3 hours ago, xDisconnections said:

If Carnival was looking to reduce expenses, which any company during this time should be doing, the refunds should be an automated process by bots and scripts at this point. These cruise lines really shouldn’t be wasting the man hours or labor expenses to process refunds. If it’s as many reservations as we are led to believe, the labor costs are an unnecessary expense.

 

Unpopular opinion and it would contribute to greater numbers of layoffs and furloughs but it would assist the financial impact as labor is the biggest expense of many companies.

 

Less than 38% have chosen refunds. Given the questionable competence of Carnival's IT, probably best that they don't automate.

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1 hour ago, xDisconnections said:

It still takes time to process FCCs.

 

Depends. If you already have a cruise booked, they can transfer the funds on the fly. If you want the refund, it has to go to a different department.

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4 minutes ago, BlerkOne said:

 

Depends. If you already have a cruise booked, they can transfer the funds on the fly. If you want the refund, it has to go to a different department.

Most wouldn’t already have another cruise booked and many are unsure when, or even if, they may be able to travel sometime in the foreseeable future. Some passengers have multiple schedules to plan around — it’s not necessarily that easy.

 

Automation is still the way to go if built properly. Labor is costly.

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Just now, xDisconnections said:

Most wouldn’t already have another cruise booked and many are unsure when, or even if, they may be able to travel sometime in the foreseeable future. Some passengers have multiple schedules to plan around — it’s not necessarily that easy.

 

Automation is still the way to go if built properly. Labor is costly.

 

AS we have no way of knowing what most would or would not do, there is no point in debating hypothetical.

 

Consider that everyone that calls in for a refund could be sold on a future cruise (if not already booked) by a humanoid. I wonder what the conversion rate is? I don't see a cyborg doing that.

 

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3 minutes ago, BlerkOne said:

 

AS we have no way of knowing what most would or would not do, there is no point in debating hypothetical.

 

Consider that everyone that calls in for a refund could be sold on a future cruise (if not already booked) by a humanoid. I wonder what the conversion rate is? I don't see a cyborg doing that.

 

Automation doesn’t necessarily mean the passenger wouldn’t have to contact the customer engagement center and speak to someone who could possibly sway the booking into a different direction though. You’re right and we may never know the full or accurate statistics but for a company already considering layoffs dealing with high volume, it’s an option that can be explored just as competitors are doing.

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5 hours ago, EscapeFromConnecticut said:

 

Terrible day for the hard-working employees who've done nothing wrong.

But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. 

You so not have a clue, she forgot more than you will know

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2 minutes ago, Thorncroft said:

It's time for John Heald to retire and let someone younger takeover. He doesn't appeal to the younger demographic nearly as much as he did to the geriatrics and scooter mafia. 

I agree . Carnival needs a “fresher face “ as their brand ambassador/ senior cruise director. 

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5 minutes ago, Thorncroft said:

It's time for John Heald to retire and let someone younger takeover. He doesn't appeal to the younger demographic nearly as much as he did to the geriatrics and scooter mafia. 

 

It is times like these that Carnival needs the old geezers - they have the time and money to cruise.

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