screenname2004 Posted December 17, 2022 #1 Share Posted December 17, 2022 We were in an Effy store on the Oasis few days ago. The "Port Shopping Expert" greeted us and took out jewels from locked displayed cases for us to see. Even though he can get keys for the locked display cases, he said he is employed by Royal and not Effy. There was a store salesperson next to him but the store employee didn't talk or sell much. Just curious about the business relationship between Royal and Effy. Link to comment Share on other sites More sharing options...
jalves Posted December 17, 2022 #2 Share Posted December 17, 2022 Effy pays Royal a fee to have a shop on board and to have the "Port Shopping Expert" tout their wares. 4 Link to comment Share on other sites More sharing options...
mpdog42 Posted December 18, 2022 #3 Share Posted December 18, 2022 (edited) Effy also has a F rating with the BBB, and most complaints are due to the shops on Cruise Ship's I always treat the Port Shopping "Experts" with respect and i attend their shows for entertainment but when you deal with them think...."One level above Car Dealer status".... Edited December 18, 2022 by mpdog42 2 Link to comment Share on other sites More sharing options...
LB_NJ Posted December 18, 2022 #4 Share Posted December 18, 2022 3 hours ago, mpdog42 said: Effy also has a F rating with the BBB, and most complaints are due to the shops on Cruise Ship's I always treat the Port Shopping "Experts" with respect and i attend their shows for entertainment but when you deal with them think...."One level above Car Dealer status".... I think that is an insult to car dealers.😁 4 8 Link to comment Share on other sites More sharing options...
Starry Eyes Posted December 18, 2022 #5 Share Posted December 18, 2022 7 hours ago, LB_NJ said: I think that is an insult to car dealers.😁 Agree. I find car dealers can be useful. Port shopping experts not so much. 4 1 Link to comment Share on other sites More sharing options...
mets123 Posted December 18, 2022 #6 Share Posted December 18, 2022 You're so right. They used to give information about the ports. Now all they do is shill EFFY. 1 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 19, 2022 #7 Share Posted December 19, 2022 I like the EFFY line. And great customer service after the sale. Link to comment Share on other sites More sharing options...
Arzeena Posted December 19, 2022 #8 Share Posted December 19, 2022 4 hours ago, John&LaLa said: I like the EFFY line. And great customer service after the sale. I like it too. And agree about after sales service. But I never ever buy from the ship's onboard store......they quote a ridiculously high "just for you only special price smooch smooch only for you" . 😆 Island based stores are a different story (you know that😉) but many times one just cannot beat Macy's prices even with the tax. 1 Link to comment Share on other sites More sharing options...
Rare island lady Posted December 19, 2022 #9 Share Posted December 19, 2022 4 hours ago, John&LaLa said: I like the EFFY line. And great customer service after the sale. An abundance of OBC on Harmony a few months ago gave me a beautiful watch I am wearing. Love it! Does Laura use the ones on board...or just the ones on shore? Love...love that new ring she bought at Curacao. 🙂 Link to comment Share on other sites More sharing options...
Rare orville99 Posted December 19, 2022 #10 Share Posted December 19, 2022 All of the shops on board are staffed by contract personnel from a Miami based firm that services all of the major cruise line brands. 1 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 19, 2022 #11 Share Posted December 19, 2022 13 minutes ago, island lady said: An abundance of OBC on Harmony a few months ago gave me a beautiful watch I am wearing. Love it! Does Laura use the ones on board...or just the ones on shore? Love...love that new ring she bought at Curacao. 🙂 Both, her favorite is St Maarten 2 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 19, 2022 #12 Share Posted December 19, 2022 15 minutes ago, Arzeena said: I like it too. And agree about after sales service. But I never ever buy from the ship's onboard store......they quote a ridiculously high "just for you only special price smooch smooch only for you" . 😆 Island based stores are a different story (you know that😉) but many times one just cannot beat Macy's prices even with the tax. Yep, we found a nice piece at Macy's once. 1 Link to comment Share on other sites More sharing options...
Rare island lady Posted December 19, 2022 #13 Share Posted December 19, 2022 Giving some competition to "Diamond's International". 😄 2 1 Link to comment Share on other sites More sharing options...
Arzeena Posted December 19, 2022 #14 Share Posted December 19, 2022 2 hours ago, island lady said: An abundance of OBC on Harmony a few months ago gave me a beautiful watch I am wearing. Love it! Does Laura use the ones on board...or just the ones on shore? Love...love that new ring she bought at Curacao. 🙂 👍 Link to comment Share on other sites More sharing options...
Rare island lady Posted December 19, 2022 #15 Share Posted December 19, 2022 4 hours ago, Arzeena said: 👍 LOL...it was that very brief "post Covid" type promo that gave me OBC for price drop AFTER final payment. Ended up with 1600 non refundable. 😮 Needed a new watch anyway. 😉 1 Link to comment Share on other sites More sharing options...
DirtyDawg Posted December 19, 2022 #16 Share Posted December 19, 2022 (edited) Royal's newest Port Shopping Expert His name is Herb. Edited December 19, 2022 by DirtyDawg 2 Link to comment Share on other sites More sharing options...
time4u2go Posted December 19, 2022 #17 Share Posted December 19, 2022 On 12/17/2022 at 8:13 PM, mpdog42 said: Effy also has a F rating with the BBB Maybe that's why it's called "Effy"? 6 Link to comment Share on other sites More sharing options...
cruzeluver Posted December 20, 2022 #18 Share Posted December 20, 2022 I give the BBB as much consideration as they deserve (none). Anyone can negatively or positively rate a company. Its as reliable as any online reviews. We have made one purchase from Effy (diamond studs) and were pleased. Stone carat weight, color and clarity were exactly s advertised. And price paid was in line with what it should have been. Link to comment Share on other sites More sharing options...
lindacat Posted December 20, 2022 #19 Share Posted December 20, 2022 I have bought from Effy on board and am pleased with my purchases. One piece broke and after contacting the company it was repaired and returned to me within 3 weeks at absolutely no cost to me. They sent a prepaid insured label to return the piece to them, and then reconfirmed my address and returned the repaired piece back to me. Link to comment Share on other sites More sharing options...
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