Minors losing their Diamond status…

[nelblu]

9 minutes ago, Mapleleafforever said:

If they reset everyone's status to gold they'd still cruise. Who knows if the kids will still be cruising on their own once they turn into adults and have their own choice of vacations. 

 

 

I agree wholeheartedly with your 2nd sentence but disagree with the 1st.  If everyone was reset to gold there would be no special loyalty, therefore individuals would shop around for the best available experience.

[DaKahuna]

1 hour ago, nelblu said:

I agree wholeheartedly with your 2nd sentence but disagree with the 1st.  If everyone was reset to gold there would be no special loyalty, therefore individuals would shop around for the best available experience.

 

There are many of us that shop around for the best available experiences already regardless of our loyalty status.  

 

[moposh]

On 3/27/2023 at 7:34 PM, rrraydon said:

On the Anthem currently.

 

My daughter was Diamond like I was while she cruised with me as a minor. She is now over 18…25 years old. When we boarded, her card said Diamond. She got a call today in her cabin from the Loyalty Ambassador on the Anthem informing her she can no longer hold Diamond status as she doesn’t have enough points for that on her own. She informed her she will be “demoted” after this cruise is over. 😔
 

 

It's in the Loyalty rewards benefits.  I guess you didn't read it.  She's lucky they're letting her have it for this cruise.  Someone at RC was asleep at the wheel.

Edited March 29, 2023 by moposh

[moposh]

YOUTH BENEFITS 46   Children share the same tier (up to Diamond Plus) as their parent until age 18. Children of Pinnacle Club members enjoy select onboard benefits of their parents, however, not the tier. Children will be removed from a loyalty relationship with a parent or guardian upon their 18th birthday. If it is found that a dependent or child is not immediately removed from a relationship upon their 18th birthday and accumulates a higher tier status outside of this time period, the dependent’s record will be adjusted back to the appropriate tier status without notice. 

 

 

[TwoMisfits]

Yeah, I don't know why they'd match anyone anymore with the diamond vouchers usable anywhere...all they are doing is giving money hand over fist to folks who didn't "earn" it with prior spending.

 

It's not like there's really anything that now splits a family on board if someone has status and someone doesn't.  And the drink vouchers can be shared with other people, so if an adult kid wants a drink, the adult parent can still give them a free one from their own benefits...

[cruiseboy89130]

I like it that MSC resets your status if you don't cruise with them for 3 full years!

 

Edited March 29, 2023 by cruiseboy89130

[davekathy]

1 hour ago, DaKahuna said:

 

There are many of us that shop around for the best available experiences already regardless of our loyalty status.  

 

Agree. We made Diamond with RC and Elite with Celebrity before they merged. Also we are Platinum with Princess. 

[Starry Eyes]

54 minutes ago, cruiseboy89130 said:

I like it that MSC resets your status if you don't cruise with them for 3 full years!

 

Perhaps people whose families have struggled through serious health issues or a rough financial patch will have a different opinion.  It has not happen to me, knock on wood, but I know there are circumstances could keep me on land for three years. 

[molly361]

18 minutes ago, Starry Eyes said:

Perhaps people whose families have struggled through serious health issues or a rough financial patch will have a different opinion.  It has not happen to me, knock on wood, but I know there are circumstances could keep me on land for three years. 

Don't the airlines have flight requirements in order to maintain your status with them?

[LobsterStalker]

12 hours ago, Denversail said:

Are you going to provide proof of marriage every time you board? How would suggest they vet that?

One way to limit would be to set the rule that if you are a spouse who has been grandfathered that you would have to travel with the person you actually got the benefit from ...

There are many approaches 

[S.A.M.J.R.]

3 minutes ago, molly361 said:

Don't the airlines have flight requirements in order to maintain your status with them?

Requalify every year (unless you've gone 'x' years maintaining a certain level).  So if you qualify this year for Delta's "Gold" level (for example), that will last throughout 2023, all through 2024, and expire January 31, 2025.  

 

Levels are determined by # of segments OR miles AND dollars spent.  

 

Hotels are the same way (requalify each year). 

[neverbeenhere]

9 minutes ago, molly361 said:

Don't the airlines have flight requirements in order to maintain your status with them?

Yes, I agree, however most are more likely to fly more often then cruise. So, it might be more reasonable to "meet the standard" for flying. Because of B2Bs, we cruise more often then we fly. I'd be fine with perhaps a 5 year sunset on some part of one's cruise loyalty status. Heck, we are Elite plus (2,000 + pts) on Celebrity and haven't sailed on them for 7 years.

[LobsterStalker]

4 hours ago, Mapleleafforever said:

If they reset everyone's status to gold they'd still cruise. Who knows if the kids will still be cruising on their own once they turn into adults and have their own choice of vacations. 

 

 

You must be drinkin the Kool aid if you believe that one... Start resetting pinnacles status to gold , they'll still cruise , but it won't be with Royal !!

 

[S.A.M.J.R.]

12 minutes ago, neverbeenhere said:

Yes, I agree, however most are more likely to fly more often then cruise. So, it might be more reasonable to "meet the standard" for flying. Because of B2Bs, we cruise more often then we fly. I'd be fine with perhaps a 5 year sunset on some part of one's cruise loyalty status. Heck, we are Elite plus (2,000 + pts) on Celebrity and haven't sailed on them for 7 years.

Aside from people travelling for business, I disagree with your theory.  Few families are flying more than once or twice a year.  Assume each RT flight is four segments (assuming a connection needed), and you're still looking at eight segments a year.  For Delta, it takes 30 segments in a year to get to their "Silver" status.  That would be eight trips.  You REALLY think people are flying that many times in a year? 

[Ourusualbeach]

3 hours ago, moposh said:

YOUTH BENEFITS 46   Children share the same tier (up to Diamond Plus) as their parent until age 18. Children of Pinnacle Club members enjoy select onboard benefits of their parents, however, not the tier. Children will be removed from a loyalty relationship with a parent or guardian upon their 18th birthday. If it is found that a dependent or child is not immediately removed from a relationship upon their 18th birthday and accumulates a higher tier status outside of this time period, the dependent’s record will be adjusted back to the appropriate tier status without notice. 

 

 

That is ambiguous and not how they have handled this in the past.  Up until this report, with a few exceptions as posted by others that happened not recently kids were grandfathered to the last loyalty status they held but their points reset to their actual points.

 

Even the above paragraph that you quoted could support this.

 

"If it is found that a dependent or child is not immediately removed from a relationship upon their 18th birthday and accumulates a higher tier status outside of this time period, the dependent’s record will be adjusted back to the appropriate tier status"

 

This part could easily be interpreted to mean that if they accumulate a higher status than whatb they were grandfathered at they would be reduced back to what they were previously at the last time they sailed with their parents prior to turning 18.  I've read quite a few posts where a child who was Emerald by virtue of their parents status  but gold on their own turned 18 and the parents made Diamond, the child was incorrectly made Diamond and then was caught and was moved back to the correct level of Emerald and not to Gold.

[moposh]

8 minutes ago, Ourusualbeach said:

That is ambiguous and not how they have handled this in the past.  Up until this report, with a few exceptions as posted by others that happened not recently kids were grandfathered to the last loyalty status they held but their points reset to their actual points.

 

Even the above paragraph that you quoted could support this.

 

"If it is found that a dependent or child is not immediately removed from a relationship upon their 18th birthday and accumulates a higher tier status outside of this time period, the dependent’s record will be adjusted back to the appropriate tier status"

 

This part could easily be interpreted to mean that if they accumulate a higher status than whatb they were grandfathered at they would be reduced back to what they were previously at the last time they sailed with their parents prior to turning 18.  I've read quite a few posts where a child who was Emerald by virtue of their parents status  but gold on their own turned 18 and the parents made Diamond, the child was incorrectly made Diamond and then was caught and was moved back to the correct level of Emerald and not to Gold.

Well, I guess they're changing it.  I saw this note in C&A benefits before--last year I believe.  Doesn't really bother me.  If my daughter wants to obtain a certain level, she will have to continue to cruise.

[Ourusualbeach]

Just now, moposh said:

Well, I guess they're changing it.  I saw this note in C&A benefits before--last year I believe.  Doesn't really bother me.  If my daughter wants to obtain a certain level, she will have to continue to cruise.

There has been 1 report, hardly a certainty that they are changing anything

[moposh]

We can't go by one report.  Not everyone comes here to report it.  It's in the benefits list.  If someone continues to cruise at their parents' level past 18, then they're getting a bonus.

[nelblu]

4 hours ago, DaKahuna said:

 

There are many of us that shop around for the best available experiences already regardless of our loyalty status.  

 

And there's a lot more that will book based on loyalty amenities.  By the way, that is what freedom to choose is all about.

[nelblu]

1 hour ago, S.A.M.J.R. said:

Requalify every year (unless you've gone 'x' years maintaining a certain level).  So if you qualify this year for Delta's "Gold" level (for example), that will last throughout 2023, all through 2024, and expire January 31, 2025.  

 

Levels are determined by # of segments OR miles AND dollars spent.  

 

Hotels are the same way (requalify each year). 

Royal Casino Royale resets every year on April 1.

[Mapleleafforever]

5 hours ago, nelblu said:

I agree wholeheartedly with your 2nd sentence but disagree with the 1st.  If everyone was reset to gold there would be no special loyalty, therefore individuals would shop around for the best available experience.

Shouldn't people be doing this regardless of status? This is the double edge sword with having a high loyalty status.....you  basically get "stuck" with a cruise line. 

[Mapleleafforever]

1 hour ago, LobsterStalker said:

You must be drinkin the Kool aid if you believe that one... Start resetting pinnacles status to gold , they'll still cruise , but it won't be with Royal !!

 

If that's the case than Royal knows they're basically "stuck" and will continue to cruise with them regardless of service levels......it's all about the "perks" eh? 

 

My family continues to cruise with Royal because we perceive it to be the best value family vacation going. Take away our D perks and we'd probably continue with Royal because it ticks all the boxes. We've already considered other cruise lines (even ones that match) and we're just not willing to go into the unknown as of yet. 

 

I highly suspect there are many with the same thinking. 

 

A lot of Pinnacles are on a fixed retirement income, I can't see them going on a more expensive cruise line and I certainly can't see them going on Carnival or a budget line. 

 

 

[The Fun Researcher]

On 3/27/2023 at 10:13 PM, Jussabitconfused said:

In the case of a child under 18 does their seapass show the level of points earned by the child or by the parent? I am platinum and my 13 year old is gold on her seapass. How will she get into the "Exclusive Top Tier Event" or claim other platinum level rewards? Should her seapass show my level? 

The minor dependent shows the status of the parents.  We just went on a cruise last week with my son, 15, who is Platinum in his own right.  My wife and I were were Emerald on the cruise.  His card said Emerald as well. 

 

Our older two daughters, 18 and 21, who are also Platinum in their own right with 46 points but have cards and status that still say Platinum.

 

However, my wife and I turned Diamond on that cruise last week, so our son will be Diamond as well, even though his actual points now are 53.  Will be interesting to see what happens with our sons status when he turns 18.

[LobsterStalker]

2 minutes ago, Mapleleafforever said:

If that's the case than Royal knows they're basically "stuck" and will continue to cruise with them regardless of service levels......it's all about the "perks" eh? 

 

My family continues to cruise with Royal because we perceive it to be the best value family vacation going. Take away our D perks and we'd probably continue with Royal because it ticks all the boxes. We've already considered other cruise lines (even ones that match) and we're just not willing to go into the unknown as of yet. 

 

I highly suspect there are many with the same thinking. 

 

A lot of Pinnacles are on a fixed retirement income, I can't see them going on a more expensive cruise line and I certainly can't see them going on Carnival or a budget line. 

 

 

Hard for me to count all the ways I disagree with above statements... but I'll give it a go !

 

>>> "stuck "... your description , not mine . Perks do mean a lot to people and how they make choices . Do I believe some put too much weight into that aspect ... ABSOLUTELY ! I never claimed that their decision would be right or wrong , just that it would be the decision of many .

>>> "perceiving" Royal to be the best for you and not being willing to venture out could be very inconclusive. Not telling you what to do with your vacation dollars by any means , and if you are happy where you are that is the main thing . I have done 13 cruises , 12 being with Royal for just this reason , we have always had good experience , however , we did take one cruise with NCL and were pleasantly surprised that there were several things that actually beat Royal in our opinion. Since then we have been very open minded about other lines , if the right situation presented !

The value of our loyalty perks is just one of many factors to go into those decisions

>>> "fixed income"... Don't disagree that a lot are , but disregarding the ones who do have the means would be shortsighted .  

But more than any of that the simple fact that people receive perks and recognition makes them feel special.. and obviously the more perks the better . Just out of the blue taking those status away (especially to reward in some way those who have not earned it ) would feel like a slap in the face that many would simply not tolerate .

Do people get too caught up in status ? as I said ...ABSOLUTELY ! but that is why the lines know how important they are .

 

Cheers

Happy sailing !

 

[LobsterStalker]

8 minutes ago, The Fun Researcher said:

The minor dependent shows the status of the parents.  We just went on a cruise last week with my son, 15, who is Platinum in his own right.  My wife and I were were Emerald on the cruise.  His card said Emerald as well. 

 

Our older two daughters, 18 and 21, who are also Platinum in their own right with 46 points but have cards and status that still say Platinum.

 

However, my wife and I turned Diamond on that cruise last week, so our son will be Diamond as well, even though his actual points now are 53.  Will be interesting to see what happens with our sons status when he turns 18.

Based on what you stated happened with your 2 daughters , doesn't it stand to reason that his should revert back to platinum ? or maybe Emerald if he reaches that on his own by then ?