LIMPIT Posted July 17 #1 Share Posted July 17 Can anyone advise if a switch from a Standard to a Deluxe Inside qualifies for the free upgrade, or do Celebrity class the two as separate categories ? Link to comment Share on other sites More sharing options...
Rare mahdnc Posted July 17 #2 Share Posted July 17 (edited) Here is the official Celebrity chart showing the allowable upgrades by ship class (link to the document). According to the chart, the answer to your question should be "yes". Edited July 17 by mahdnc 2 1 Link to comment Share on other sites More sharing options...
Lolou127 Posted July 17 #3 Share Posted July 17 29 minutes ago, mahdnc said: Here is the official Celebrity chart showing the allowable upgrades by ship class (link to the document). According to the chart, the answer to your question should be "yes". Thank you for posting this chart, I was told our booking of an A2 didn’t qualify for an A1 upgrade and yet there’s lots and lots of availability of both categories on our cruise! 1 1 Link to comment Share on other sites More sharing options...
LIMPIT Posted July 17 Author #4 Share Posted July 17 Thanks, I will call Guest Services tomorrow to check. 1 Link to comment Share on other sites More sharing options...
drakes2 Posted July 17 #5 Share Posted July 17 10 minutes ago, LIMPIT said: Thanks, I will call Guest Services tomorrow to check. I was not able to upgrade either for my TA next year on the Ascent booked an inside but the deluxe inside did not qualify as a free upgrade 1 Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted July 17 #6 Share Posted July 17 I thought it was no room upgrade but rather a book an A1 but pay for an A2 type of 'upgrade'? Have I been reading it wrong? 3 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted July 17 #7 Share Posted July 17 (edited) 10 minutes ago, DaKahuna said: I thought it was no room upgrade but rather a book an A1 but pay for an A2 type of 'upgrade'? Have I been reading it wrong? Book A1 cabin at the A2 price. Some have said that A2 must be available in order to do this. All this is supposed to be requested at the time of booking. I can’t remember if this has been fixed yet, but the Captains Club one cat upgrade cannot be done online even when you enter your Captains Club number. Because I usually book FV cabins, I haven’t gotten the CC upgrade in 20+ years. Finally was able to get the benefit when we booked our C1 cabin on Solstice for next year’s TP. Edited July 17 by mahdnc 2 Link to comment Share on other sites More sharing options...
drakes2 Posted July 17 #8 Share Posted July 17 27 minutes ago, DaKahuna said: I thought it was no room upgrade but rather a book an A1 but pay for an A2 type of 'upgrade'? Have I been reading it wrong? On Edge class ships an inside is an I2 category and free upgrade to deluxe which is D1 is not allowed. According to my CVP Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted July 17 #9 Share Posted July 17 Just now, drakes2 said: On Edge class ships an inside is an I2 category and free upgrade to deluxe which is D1 is not allowed. According to my CVP Thanks. I was never given a room upgrade but did receive the book for the higher room and pay of the lower one upgrade. This moving of rooms must be new since we last sailed in a non-Retreat roo was before COVID. 1 Link to comment Share on other sites More sharing options...
drakes2 Posted July 17 #10 Share Posted July 17 18 minutes ago, DaKahuna said: Thanks. I was never given a room upgrade but did receive the book for the higher room and pay of the lower one upgrade. This moving of rooms must be new since we last sailed in a non-Retreat roo was before COVID. Things have changed drastically since covid and on E class ships they generally don't upgrade from one category to another without paying for the upgrade. Link to comment Share on other sites More sharing options...
dreamer321 Posted July 17 #11 Share Posted July 17 8 minutes ago, drakes2 said: Things have changed drastically since covid and on E class ships they generally don't upgrade from one category to another without paying for the upgrade. The chart on the bottom right quadrant seems to contradict what you were told. I wonder if that chart is no longer valid and if not then what is the actual current policy. 1 Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted July 17 #12 Share Posted July 17 (edited) 3 minutes ago, dreamer321 said: The chart on the bottom right quadrant seems to contradict what you were told. I wonder if that chart is no longer valid and if not then what is the actual current policy. No, you are missing my point. I believe, to use your example, that the upgrade would be to book the D1 but pay for the I2 versus book an i2 room and be moved to a D1 room. We book an A1 but instead of paying the price listed for the A1 we paid the price listed for an A2 when we used the 1 category upgrade benefit. Edited July 17 by DaKahuna Link to comment Share on other sites More sharing options...
dreamer321 Posted July 17 #13 Share Posted July 17 1 minute ago, DaKahuna said: No, you are missing my point. I believe, to use your example, that the upgrade would be to book the D1 but pay for the I1 versus book an i1 room and be moved to a D1 room. We book an A1 but instead of paying the price listed for the A1 we paid the price listed for an A2 when we used the 1 category upgrade benefit. I was responding to @drakes2's comment but I understand your point. I, in fact, did exactly that for my cruise on Beyond, I went through the Captain's Club representative and told them I wanted a particular Deluxe Inside cabin and paid for the I2 cabin cost in Aug. 2022. I'm just wondering if that policy has changed since then. 1 Link to comment Share on other sites More sharing options...
Jeremiah1212 Posted July 17 #14 Share Posted July 17 7 minutes ago, dreamer321 said: I'm just wondering if that policy has changed since then. It has not. One category upgrade, or maybe it should be called one category price discount (?) is still alive and available just like it has always been. 2 Link to comment Share on other sites More sharing options...
Rare hcat Posted July 17 #15 Share Posted July 17 1 hour ago, Lolou127 said: Thank you for posting this chart, I was told our booking of an A2 didn’t qualify for an A1 upgrade and yet there’s lots and lots of availability of both categories on our cruise! the upgrade to A1 is not always a good move.. check location before you jump on that! 2 Link to comment Share on other sites More sharing options...
jelayne Posted July 17 #16 Share Posted July 17 54 minutes ago, drakes2 said: On Edge class ships an inside is an I2 category and free upgrade to deluxe which is D1 is not allowed. According to my CVP If you were denied the i2 price when booking a D1 you may want to appeal based on the published chart. Link to comment Share on other sites More sharing options...
drakes2 Posted July 17 #17 Share Posted July 17 29 minutes ago, jelayne said: If you were denied the i2 price when booking a D1 you may want to appeal based on the published chart. I booked I2 inside and asked for deluxe inside D1 upgrade but it was denied. That was with my CVP when I booked in June but I will call Celebrity directly and ask. It doesn't hurt to ask. I've booked several deluxe inside cabins before but the prices were the same now they are charging a lot more. Link to comment Share on other sites More sharing options...
Rare WrittenOnYourHeart Posted July 17 #18 Share Posted July 17 Can you combine this with onboard bookings? Link to comment Share on other sites More sharing options...
realnice46 Posted July 17 #19 Share Posted July 17 In my experience you have to request at time of booking, they don’t do it automatically even though they know you’re a Captains Club member. I always call when making reservation and I haven’t worked with TA. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted July 17 #20 Share Posted July 17 As I understand it, you booked the cabin you want and you pay for the price of one category below that. If you book the lower category, you don’t get upgraded. It’s not so much an upgrade as it is a down price. 1 Link to comment Share on other sites More sharing options...
drakes2 Posted July 17 #21 Share Posted July 17 44 minutes ago, cruisestitch said: As I understand it, you booked the cabin you want and you pay for the price of one category below that. If you book the lower category, you don’t get upgraded. It’s not so much an upgrade as it is a down price. Re the upgrade from inside to deluxe inside - called a Celebrity rep who wasn't quite sure if it could be done but went on chat with resolutions and I was able to change to a deluxe cabin of my choice at no extra cost. I just don't understand why my CVP couldn't do it. 1 Link to comment Share on other sites More sharing options...
Jeremiah1212 Posted July 18 #22 Share Posted July 18 1 hour ago, drakes2 said: Re the upgrade from inside to deluxe inside - called a Celebrity rep who wasn't quite sure if it could be done but went on chat with resolutions and I was able to change to a deluxe cabin of my choice at no extra cost. I just don't understand why my CVP couldn't do it. Because that’s working it backwards. You initially book the deluxe and they match the price of the lower I2 category. You don’t book an I2 then immediately switch cabins. If you want to upgrade to a higher category they are going to view that as a regular paid upgrade. You also need this completed at the time of booking. Link to comment Share on other sites More sharing options...
Rare bundtkate Posted July 18 #23 Share Posted July 18 I'm surprised to hear you're supposed to book the higher category room at the lower price. I booked what will be our first Celebrity cruise onboard a Royal Caribbean cruise. At the time, I didn't have Captain's Club status, but that sailing was going to bump me up to Platinum and allow me to status match. So I booked an E2 since it cost the same as an E3, waited for my Royal points to post, status matched, called Captain's Club, and got my upgrade to E1 without the slightest fuss. The guy I talked to didn't make it seem unexpected, abnormal, or backwards in any way. That said, I'd likely prefer the other way around because I was not able to pick my stateroom and would have rather had a different location so good to know that next time I can choose. Link to comment Share on other sites More sharing options...
drakes2 Posted July 18 #24 Share Posted July 18 4 hours ago, Jeremiah1212 said: Because that’s working it backwards. You initially book the deluxe and they match the price of the lower I2 category. You don’t book an I2 then immediately switch cabins. If you want to upgrade to a higher category they are going to view that as a regular paid upgrade. You also need this completed at the time of booking. My CVP should have known that he's been with Celebrity many years. He could have told me to book a deluxe and adjusted the price at time of booking. The price difference is $137. Link to comment Share on other sites More sharing options...
odysee Posted July 18 #25 Share Posted July 18 7 hours ago, cruisestitch said: As I understand it, you booked the cabin you want and you pay for the price of one category below that. If you book the lower category, you don’t get upgraded. It’s not so much an upgrade as it is a down price. I have done it already both ways with same TA. They have to check before with Celebrity anyway if they give higher cabin at lower category price. So far answer always positive. A month ago when booking online with that same TA I booked lower category to get correct price and mentioned in comments that I would like to use CC upgrade to the higher one and already indicated the new (higher) cabin nr. But when making booking over phone the time before I immediately named higher cat cabin and mentioned I would like to take advantage of lower price. Both worked. 1 Link to comment Share on other sites More sharing options...
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