Arizona Wildcat

One person can be changed. You need to do it through your TA, CVP or Princess. There could be a charge and it could get really confused. Definitely needs to be done as soon as possible If refundable deposit certainly easiest to cancel. Absolutely positively do not do it online. If with Princess tell them while on the phone you need an email confirmation while you are on the phone, then check to see it is done right then.

Or worse sometimes

The difficulty with EZAir is if there is a problem (that 1% of flights) you must go through them to get things sorted. For example your ticket likely cannot be changed to another airline without EZAir involved. A bit more complex Also the consolidators often gave strange routings and impossible connections. A neighbor was given a 30 minute connection in Dallas-Fort Worth. Missed his flight. That required more changes and 4 more flights and a bus ride! to finally catch up with his cruise in Costa Rica 5 days later. EZAir agent from outside the US did not know several much better alternatives.

As said flights are not available for usually 330 days out. Occasionally 360 days and some airlines 180 days. Do understand that EZAir is a consolidator and if things go sideways you might have complications in that many EZAir tickets have lots of restrictions. BE SURE YOU UNDERSTAND ALL T GG E TICKETING RULES. Also whole EZAir will assist you in getting to your cruise, they are not an airline and do not guarantee your timely arrival. Check fares on your own direct with the airlines. If EZAir gas a significant savings book with them. Fares the same, book direct. And #1 fly in the day before your cruise. #2 make sure you have adequate connection time. Many "legal connecting times" mean you will likely miss your ongoing flight.

I usually receive between 8-10% in a fare reduction or extra OBC.

The ship uses facial recognition to zero out the passenger count. What you did not see was the camera used by Immigration that matches faces with their data base.

My statement went to junk mail. Always Get a hard copy both midcruise and the last day. No.lines usually just before dinner.

The pier is in SFO - downtown. Walking distance from Fisherman's Wharf.

I had it happen to me when I had to reset my phone. Simply deleted the app. Reinstalled and setup from new. Provided my email and chose a password. Really fast. Just had to verify with the code from a text message. Easier than fixing the broken app.

If I have a drink package Is there a reason I would care if fully covered with my drink package? Completely agree server's taking cabin numbers creates misapplied drinks but faster service.

Am not aware of a new policy. Wish you well. Some Celebrity gift "cards" can only be redeemed for new bookings, some for payment pre cruise and one for buying onboard OBC - that is not refundable according to the website.

Think you made a similar post at least yearly for about 25 years. Lol.

Had a relative with an emergency notification needed. Simply called the reservation number, provided the ship and booking number and was put thru to the ship. There are easier ways but that worked. The Celebrity website as said - too many do not read stuff - has everything you need.

As an Arizona resident I love cruising the West Coast. The choices today are pretty much short 4 day cruises out of LA or week long to Seattle/Vancouver. Mexico with level 4 violence ratings is not possible except for Ensenada. Santa Barbara has limited port calls. Monterrey eliminated large ships. SFO made it too expensive on port costs to do an overnight. Ships are required to cruise slower to help whales. Astoria has limited docking. Bottom line is the short get away cruises marketed toward a younger crowd don't match Celebrity demographic. Fewer ports and no variations. Until or unless Mexico comes back things will be quiet.

Was told I needed to go to the Sanctuary in person.

The itinerary to Capetown was posted on Cruise Critic in February. LOTS of sea days and I love TAs. The rest is available on line. Cruise Hive gad an article and Prina press release you can Google.

This is way beyond what a TA can sort. You are dealing with gift cards, Covid, insurance etc.

Same cabin, On the "couch". Definitely cozy.

And this was surprising?

Ships tie up directly in front on the Fairmont Hotel.

Feel free to push back on StockPerks. If I was on the CCL BOD and there was a ruckus about the shareholder benefit; I would vote to solve the problem the easy way. Delete the benefit. FWIW, I downloaded the app. Sent the required info and deleted the app. My confirmations of receipt and acceptance were received via email. Seems like much ado about nothing.

Have you spoken to the Executive Officeor someone on the resolutions staff yet? You obviously need to speak with someone. You unfortunate situation is complicated and nobody at this forum can really assist you. Email, social media post or call to office in the US. Without a copy of your folio - please do not post here - we really do not know what happened. And yes, the gift cards will need to be refunded to the cards. That requires information you might not have at hand.

It will be interesting. If a flight reservation is canceled the refund must go to the payment method - your gift card. Then you had United saying they could accommodate you and you decided to cancel. Thus what were the terms for your ticket? Refundable? Refundable with a charge? Not refundable? All of that was beyond EZAir. Remember EZAir is a consolidator, not a travel agent. Thus I would be looking to call and see what EZAir shows. Legally you are likely bound to the terms on the tickets. A UAL refund could take a few days and EZAir a week or more. Hope you have the refund promise from UAL in writing. Good luck and you might consider with your special situation, exploring flights and booking direct with the airline; involving their special needs people. For now, have you called United to confirm the reservation is canceled? Have you called EZAir to see what they have. Your needs cannot be accomplished on line. MIA might well have more flight choices.

What are the terms for canceling your other tour? If soon enough to cancel then yes. If not you would need to pay for the other tour. Generally you should be able to choose. We always had a vacancy pre cruise, but often checked on line as well.

Celebrity took out libraries and replaced them with cabins. I agree, but expect the cost factor will win out.