internetwhiz Posted June 29, 2017 #1626 Share Posted June 29, 2017 I didn't mention a D lounge. We go to the Concierge Lounge on ships like Vision as D+ members. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted June 29, 2017 #1627 Share Posted June 29, 2017 I didn't mention a D lounge. We go to the Concierge Lounge on ships like Vision as D+ members. Sorry, you said "where there is only a Concierge Lounge" I found it confusing Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
internetwhiz Posted June 29, 2017 #1628 Share Posted June 29, 2017 Sorry, you said "where there is only a Concierge Lounge" I found it confusing Sent from my HTC One_M8 using Forums mobile app I guess I'll stop writing here if I'm so confusing. I guess I took it for granted that most people would "get" that D+ usually go to a Concierge Lounge when it's available to them. DLs are always overcrowded. I have a migraine and a grandchild being shoved out the door at Children's who isn't well today. I shouldn't be writing ANYWHERE today. Link to comment Share on other sites More sharing options...
CptSticky Posted June 29, 2017 #1629 Share Posted June 29, 2017 I guess I'll stop writing here if I'm so confusing. I guess I took it for granted that most people would "get" that D+ usually go to a Concierge Lounge when it's available to them. DLs are always overcrowded. I have a migraine and a grandchild being shoved out the door at Children's who isn't well today. I shouldn't be writing ANYWHERE today. Don't stress Karen. It's all good here. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted June 29, 2017 #1630 Share Posted June 29, 2017 I guess I'll stop writing here if I'm so confusing. I guess I took it for granted that most people would "get" that D+ usually go to a Concierge Lounge when it's available to them. DLs are always overcrowded. I have a migraine and a grandchild being shoved out the door at Children's who isn't well today. I shouldn't be writing ANYWHERE today. I guess it depends on the ship. Currently D+ as well but never went to CL on our Rhapsody TA, preferred the DL overflow thingy. We did enjoy the CL on Serenade this spring. But we were in a Suite. Sorry you are having a rough day Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Blizzard54 Posted June 29, 2017 #1631 Share Posted June 29, 2017 That puts her in the lowest quartile. [emoji6] Any suites in the Enchantment stretched section? Sent from my HTC One_M8 using Forums mobile app I do not know about the suites but when we were on Enchantment by 6 pm we were the only ones in either lounge. Few D,D+ and only 2 PC's. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted June 29, 2017 #1632 Share Posted June 29, 2017 I do not know about the suites but when we were on Enchantment by 6 pm we were the only ones in either lounge. Few D,D+ and only 2 PC's. We had those kind of voyages on Enchantment when she was in PC. But those are short cruises. Does Grandeur do predominantly 9/12 or 9/5? Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Fun2snorkel Posted June 30, 2017 #1633 Share Posted June 30, 2017 Grandeur also does 12 and 9 nights. The 12 nights are great!😀 Link to comment Share on other sites More sharing options...
Fun2snorkel Posted June 30, 2017 #1634 Share Posted June 30, 2017 Well I sure didn't read your question! Yes you were correct!😇 Link to comment Share on other sites More sharing options...
SherriZ366 Posted June 30, 2017 #1635 Share Posted June 30, 2017 Diamond Plus members tip. On ships in Vision Class where there is only a Concierge lounge, lots of D+ folks who tip. MJ on Vision was awesome last fall. He got the biggest tip we have left to date. With a smaller ship and less suites, he had time to help everyone in there!Good point Karen. I like MJ alot also. He was our Concierge in FR's DL a couple of times. Link to comment Share on other sites More sharing options...
SherriZ366 Posted June 30, 2017 #1636 Share Posted June 30, 2017 Any Concierge updates? https://docs.google.com/spreadsheets...gid=1209646832 Link to comment Share on other sites More sharing options...
Blizzard54 Posted June 30, 2017 #1637 Share Posted June 30, 2017 We had those kind of voyages on Enchantment when she was in PC. But those are short cruises. Does Grandeur do predominantly 9/12 or 9/5? Sent from my HTC One_M8 using Forums mobile app Yes, depending on time of year. Link to comment Share on other sites More sharing options...
internetwhiz Posted June 30, 2017 #1638 Share Posted June 30, 2017 Don't stress Karen. It's all good here. Sent from my iPad using Forums Thanks, Clint! Feeling better tonight. Mallory is home, too. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted June 30, 2017 #1639 Share Posted June 30, 2017 Thanks, Clint! Feeling better tonight. Mallory is home, too. Here's to hoping you have a great weekend with family and friends Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Rare OCSC Mike Posted June 30, 2017 #1640 Share Posted June 30, 2017 I don't typically have much interaction with DL concierges but I did have a few issues on Oasis in early June and found Beatrice to be extremely friendly and helpful. Basically, I got charged for what should have been free Sea Pass Diamond drinks and guest relations tried to tell me those were only good for beer/wine/soda (which I obviously knew was incorrect) and when the agent called some sort of supervisor, he supported the incorrect understanding. I brought this to Beatrice's attention and she not only removed the charges but thanked me for alerting her so she could take measures to better educate guest relations. She also told me to come straight to her in the future (which I did have to do one more time). So naturally I just noticed she's now on vacation and won't be in the DL for my July 9th Oasis cruise. Not a big deal, just curious, anyone have experience with Dudley Jean? Link to comment Share on other sites More sharing options...
travelgoddess1 Posted June 30, 2017 #1641 Share Posted June 30, 2017 Sorry, you said "where there is only a Concierge Lounge" I found it confusing Sent from my HTC One_M8 using Forums mobile app I understood her to mean that it is a CL and not a SL, but I am probably wrong. :rolleyes: I don't typically have much interaction with DL concierges but I did have a few issues on Oasis in early June and found Beatrice to be extremely friendly and helpful. Basically, I got charged for what should have been free Sea Pass Diamond drinks and guest relations tried to tell me those were only good for beer/wine/soda (which I obviously knew was incorrect) and when the agent called some sort of supervisor, he supported the incorrect understanding. I brought this to Beatrice's attention and she not only removed the charges but thanked me for alerting her so she could take measures to better educate guest relations. She also told me to come straight to her in the future (which I did have to do one more time). So naturally I just noticed she's now on vacation and won't be in the DL for my July 9th Oasis cruise. Not a big deal, just curious, anyone have experience with Dudley Jean? I learned early on to use the Concierges whenever I could, to avoid Guest Services. No offense to Guest Services, but along with typically long lines, there is a lot of misinformation, for whatever reason. I have found that to be true for the 22 years we have sailed on RCI. It is one of the perks I like best about Concierges. Having said that, my one and only experience with Dudley was so-so. Link to comment Share on other sites More sharing options...
travelgoddess1 Posted June 30, 2017 #1642 Share Posted June 30, 2017 Thanks, Clint! Feeling better tonight. Mallory is home, too. Glad to hear it. Take care. :) Link to comment Share on other sites More sharing options...
39august Posted June 30, 2017 #1643 Share Posted June 30, 2017 You are so right about the services of the concierge, Karen! Can anyone comment on Carlington now on the Liberty? We have found that new concierges sometimes are sort of overwhelmed by a passenger dynamic that is new to them. Link to comment Share on other sites More sharing options...
FUN33 Posted June 30, 2017 #1644 Share Posted June 30, 2017 Dudley Jean has always been excellent with us - we will be on Oasis for 3 weeks pretty soon, looking forward to seeing him and the entire Oasis crew again. Link to comment Share on other sites More sharing options...
Fun2snorkel Posted June 30, 2017 #1645 Share Posted June 30, 2017 We had Carlington on the Grandeur in May/June. We did not have any issues but he did make a Chops reservation for us. I really liked him and his always pleasant demeanor - and great smile too. He would always acknowledge us when we entered the lounge and was ready for conversation if not busy. Link to comment Share on other sites More sharing options...
CAT GIRL Posted July 1, 2017 #1646 Share Posted July 1, 2017 MJ is my favorite concierge with Felix from the Independence coming in second. Love V in the diamond lounge on the Vision. Sent from my iPhone using Forums I agree, we love MJ and Vojtech on the Vision. And also Felix and Jacque on the Indy. The downside of having 2 great concierges on one ship is splitting our time between the two and tipping twice..... not that I mind. ha ha. Link to comment Share on other sites More sharing options...
truffles2 Posted July 1, 2017 #1647 Share Posted July 1, 2017 Vojtech is a hard-worker! Instead of sitting behind his computer he pitches in and tends bar, serves, etc. :cocktail: Link to comment Share on other sites More sharing options...
travelgoddess1 Posted July 1, 2017 #1648 Share Posted July 1, 2017 Dudley Jean has always been excellent with us - we will be on Oasis for 3 weeks pretty soon, looking forward to seeing him and the entire Oasis crew again. Glad to hear it, Bob. I think we've discussed previously that experiences with Concierges can vary widely. :) Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted July 1, 2017 #1649 Share Posted July 1, 2017 Is it my imagination or did the spread sheet used to have a Genie section too, or am I just missing the tab? Link to comment Share on other sites More sharing options...
truffles2 Posted July 1, 2017 #1650 Share Posted July 1, 2017 Here is a situation that I have not run into before....and wondering if any of you have: While on Freedom we booked the Vision Panama Canal cruise. When we got home, I noticed that on the website the port charges/taxes were considerably lower than what we were charged (by over $50/pp). I called and asked to have them corrected. They ultimately told me that if they were lower when we boarded the ship (in Nov. 2018), we could ask at the pier during check-in and receive on-board credit.:rolleyes: This sounds rather strange to me. Link to comment Share on other sites More sharing options...
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