taxmantoo Posted February 24, 2018 #26 Share Posted February 24, 2018 Happy to let you know that our Mariners status was just updated this morning after we disembarked the Koningsdam exactly one month ago . Thank you HAL we still have faith in you ! Ready to go on another one soon ! :D:D:D Hi Tony, we got off the week after you and ours has also been updated :D Link to comment Share on other sites More sharing options...
Rare kazu Posted February 24, 2018 #27 Share Posted February 24, 2018 Happy to let you know that our Mariners status was just updated this morning after we disembarked the Koningsdam exactly one month ago . Thank you HAL we still have faith in you ! Ready to go on another one soon ! :D:D:D Glad to hear it Tony :). You're ready now for your next cruise - it won't be long ;) :D Link to comment Share on other sites More sharing options...
Rare Vict0riann Posted February 24, 2018 #28 Share Posted February 24, 2018 Ours was updated, too, we got off the same time as sailingdutchy - and they were very generous with the "spend" days - we got 12, which is much more than I thought we would. We had $950 in OBC, we spent that, plus another $200, plus free gratuities, another $500?, plus we booked and paid for tours, dinners ahead of time, maybe $500, although some of that was refunded once we got on board. I had figured only 6 to 8 days' worth! Link to comment Share on other sites More sharing options...
Micmac Posted February 25, 2018 #29 Share Posted February 25, 2018 Still nothing for mine yet but I am now hopeful!!! Link to comment Share on other sites More sharing options...
dobiemom Posted February 25, 2018 #30 Share Posted February 25, 2018 I got off the Oosterdam on Feb. 11, and it's still not showing up on my account. Final charges to my credit card have been posted for days. How long does it take to update my Mariner status to show the days from my recent cruise? Roz Roz, just checked and I have been updated. :) Link to comment Share on other sites More sharing options...
Rare Roz Posted February 25, 2018 Author #31 Share Posted February 25, 2018 Dobiemom, I checked last night and hadn't been updated. Will check this morning. Thanks for the heads up. Roz Sent from my SM-S820L using Forums mobile app Link to comment Share on other sites More sharing options...
Rare Roz Posted February 25, 2018 Author #32 Share Posted February 25, 2018 Just checked and still shows my last HAL cruise as December 2016. Roz Sent from my SM-S820L using Forums mobile app Link to comment Share on other sites More sharing options...
carlyshenk Posted February 25, 2018 #33 Share Posted February 25, 2018 Disembarked Veendam on Feb. 7, checked yesterday and my status was finally updated! Link to comment Share on other sites More sharing options...
iflyrc5 Posted February 25, 2018 #34 Share Posted February 25, 2018 We got off the Koningsdam on Feb 4th and just checked and we have been updated. Must have happened within the last couple of days. Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted February 25, 2018 #35 Share Posted February 25, 2018 Things are looking up! Link to comment Share on other sites More sharing options...
Rare Roz Posted March 3, 2018 Author #36 Share Posted March 3, 2018 So...it's been several days since I checked my Mariner status, and just now I logged in and saw where I've been credited with the 7 days for the cruise, but nothing for onboard spending. I spent over $300, shouldn't I have received at least 1 day of credit? Roz Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted March 3, 2018 #37 Share Posted March 3, 2018 Jeepers Roz. You are having no luck whatsoever!! I would click on the Contact Mariner Society button to report it. And congratulations on keeping your spending so low!! :') Link to comment Share on other sites More sharing options...
Rare Vict0riann Posted March 3, 2018 #38 Share Posted March 3, 2018 Was it in the Casino?:D Link to comment Share on other sites More sharing options...
Rare Roz Posted March 3, 2018 Author #39 Share Posted March 3, 2018 Was it in the Casino?:D No, but I did play bingo 4 times, booked 3 shorex, ate in the Pinnacle Grill once, had a few drinks, and paid my gratuities. Roz Link to comment Share on other sites More sharing options...
ATC Posted March 3, 2018 #40 Share Posted March 3, 2018 We also were on the Veendam cruise that ended 1/3/18 and still not posted more than two months later. Our next cruise payment is due 3/12/18. Maybe they'll accept a response that says it's being processed, don't worry, no need to call again. Link to comment Share on other sites More sharing options...
Rare Vict0riann Posted March 3, 2018 #41 Share Posted March 3, 2018 No, but I did play bingo 4 times, booked 3 shorex, ate in the Pinnacle Grill once, had a few drinks, and paid my gratuities. Roz Then you definitely should get some extra "days"! :) Link to comment Share on other sites More sharing options...
DaveOKC Posted March 3, 2018 #42 Share Posted March 3, 2018 (edited) No, but I did play bingo 4 times, booked 3 shorex, ate in the Pinnacle Grill once, had a few drinks, and paid my gratuities. Roz That amount should earn you at least one day, if not two. Not sure if Bingo counts though (sort of like the casino play does not). 15. Are any onboard charges excluded from the onboard purchases bonus? All casino charges, cash advances, Future Cruise deposits, and associated fees are excluded. All other onboard purchases, for example, Hotel Service Charge, Beverage Service Charge, taxes, shore excursions and all gift items purchased online or through Ship Services count towards bonus Cruise Day credits. Edited March 3, 2018 by DaveOKC Link to comment Share on other sites More sharing options...
Alberta Quilter Posted March 3, 2018 #43 Share Posted March 3, 2018 Bingo counts towards cruise day credits (based on my experience and account). Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted March 4, 2018 #44 Share Posted March 4, 2018 So...it's been several days since I checked my Mariner status, and just now I logged in and saw where I've been credited with the 7 days for the cruise, but nothing for onboard spending. I spent over $300, shouldn't I have received at least 1 day of credit? Roz I had this happen before. When I checked a few hours later spending credits were applied. I thinks sea days are posted first, the suite bonus and spending. Hope they figure it out for you. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Hhagatha Posted March 4, 2018 #45 Share Posted March 4, 2018 We also were on the Veendam cruise that ended 1/3/18 and still not posted more than two months later. Our next cruise payment is due 3/12/18. Maybe they'll accept a response that says it's being processed, don't worry, no need to call again. . We were also on the Veendam Cuba cruise that ended Jan 3rd and still not updated. I'm getting a little pissed, as my final payment for an Alaska cruise is due soon, and the Grand So. America soon after. Tired of their excuses. I'm contacting them on Monday. I could enter it manually after 2 months! :mad: Link to comment Share on other sites More sharing options...
Rare Roz Posted March 4, 2018 Author #46 Share Posted March 4, 2018 Thanks to everyone for the advice and information. I just checked again, and it's still showing 0 days of extra credit, but I'll wait a few days before calling the Mariner Society. Roz Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted March 4, 2018 #47 Share Posted March 4, 2018 Call the Mariner Society on Monday. It should not take this long for HAL to update your "points". Link to comment Share on other sites More sharing options...
ATC Posted March 8, 2018 #48 Share Posted March 8, 2018 Dec 22 Veendam cruise ending Jan 3rd was posted today. Link to comment Share on other sites More sharing options...
Msrigby Posted March 8, 2018 #49 Share Posted March 8, 2018 Disembarked from NA last Saturday. My mariner days earned were posted Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Msrigby Posted March 8, 2018 #50 Share Posted March 8, 2018 Oops, they were posted Wednesday. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
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