Rare Crazy For Cats Posted July 9, 2018 #201 Share Posted July 9, 2018 I light a candle, did a dance for the internet gods and was able to print out my boarding docs this morning. It's the little things. :-) Link to comment Share on other sites More sharing options...
fatcat04 Posted July 9, 2018 #202 Share Posted July 9, 2018 I light a candle, did a dance for the internet gods and was able to print out my boarding docs this morning. It's the little things. :-) Gratz!! ;p Link to comment Share on other sites More sharing options...
Rare kazu Posted July 9, 2018 #203 Share Posted July 9, 2018 I light a candle, did a dance for the internet gods and was able to print out my boarding docs this morning. It's the little things. :-) :') Well done :hearteyes: Link to comment Share on other sites More sharing options...
OlsSalt Posted July 9, 2018 #204 Share Posted July 9, 2018 DH came in ranting last night trying to do online check-in for our next cruise, so I decided to give the new website another try myself to see if this old dog could finally learn some new tricks if I spent a little more time trying to unlock its new alleged virtues So I tried to play around seeking new cruises and the general exploration of offerings I would engage in on the old websites. I was reduced to a screaming harridan and left a string of "feedback" comments, that ultimately led to my final one in ALL CAPS. Too many screens to scroll through, too many jumpy graphics, too much wasting time to get even the simplest information or no concrete information at all, and far, far too many misdirected clicks -when I click Bermuda I don't expect to get linked to cruises to Cuba and no Bermuda. Which was a test because I did not think HAL was going to Bermuda anyway, but there it was, enticing Bermuda graphics luring me to explore. Exhausted, annoyed and frustrated - no, I did not learn any new tricks. (Mac using Safari- and no, I don't expect to have to use an unfamiliar search engine to "make it work") Link to comment Share on other sites More sharing options...
CherryG Posted July 9, 2018 #205 Share Posted July 9, 2018 I agree their website is very annoying. Did my check in the other day, and when I got to the screen that asked about where I was flying to and back to, it was almost impossible to choose my city. Finally got it but after much swearing and frustration. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
MajMom96 Posted July 9, 2018 #206 Share Posted July 9, 2018 Well, I guess I’m one of the lucky ones! We’re within 50 days. I was able to print luggage tags no problem and on the same page is the link for the boarding pass but that’s not active yet. It indicates “50 days” is an estimate to be able to print boarding passes so I’ll just wait a few more days to see if it gets activated. I also figured out how to get to the pages that show available cabins when booking a cruise so it looks like they’re trying to fix things....slowly. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted July 9, 2018 #207 Share Posted July 9, 2018 Well, I guess I’m one of the lucky ones! We’re within 50 days. I was able to print luggage tags no problem and on the same page is the link for the boarding pass but that’s not active yet. It indicates “50 days” is an estimate to be able to print boarding passes so I’ll just wait a few more days to see if it gets activated. I also figured out how to get to the pages that show available cabins when booking a cruise so it looks like they’re trying to fix things....slowly. Sent from my iPhone using Forums We usually get an email letting us know they are ready to print. Got one a few days ago and had good luck printing everything this morning. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
MajMom96 Posted July 10, 2018 #208 Share Posted July 10, 2018 We usually get an email letting us know they are ready to print. Got one a few days ago and had good luck printing everything this morning. Sent from my iPad using Forums Yes, that’s how it has worked for us previously too. I just wasn’t sure it would all come together with their website issues. Thanks for the info! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
whogo Posted August 26, 2018 #209 Share Posted August 26, 2018 Viewing a longer itinerary is an irritation, I'd give details, but the website has quit working for me at the moment. Link to comment Share on other sites More sharing options...
bennybear Posted August 26, 2018 #210 Share Posted August 26, 2018 Argh! Now it’s booking non refundable fares without the warnings. Beware! Thankfully I was doing just a hold. Or it changes the price shown from one screen to the next! Then a few hours later the lower prices reappear. And when you call in, they are not able to do anything. I just wish someone actually cared. It takes the joy out of booking a cruise. What should be fun isn’t. And I am just realizing for the amounts I am looking at I could probably book a luxury cruise;p Link to comment Share on other sites More sharing options...
molole Posted August 26, 2018 #211 Share Posted August 26, 2018 I have been trying to search for a real 14 day Florida round way cruise instead of two 7 day b2b cruises. Is there a way on the website to specify that? Link to comment Share on other sites More sharing options...
Kamloops50 Posted August 26, 2018 #212 Share Posted August 26, 2018 Not easily. I would use a site that search’s . Can’t name the site. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
OlsSalt Posted August 26, 2018 #213 Share Posted August 26, 2018 I have been trying to search for a real 14 day Florida round way cruise instead of two 7 day b2b cruises. Is there a way on the website to specify that? Rotterdam - Dec 2, 2018 - 14 Day RT out of Tampa - full circle tour - looks very good. Heard the Tampa cruises were sold out, but this was not indicated. The rest of the HAL cruises all do go back to FLL and then out again to get the full 14 days. Would have taken at least 90 days to find this full RT 14 day Rotterdam one on the HAL website. Link to comment Share on other sites More sharing options...
molole Posted August 26, 2018 #214 Share Posted August 26, 2018 Thank you, OlsSalt and Kamloops. It’s like searching for a needle in a haystack. :loudcry: Link to comment Share on other sites More sharing options...
OlsSalt Posted August 27, 2018 #215 Share Posted August 27, 2018 Thank you, OlsSalt and Kamloops. It’s like searching for a needle in a haystack. :loudcry: You are being kind. Most of us come up with a few more X-rated expletives when trying to use the new HAL website. Link to comment Share on other sites More sharing options...
AdinaMarie13 Posted September 29, 2019 #216 Share Posted September 29, 2019 I see these reports are from last year about HAL's website. Well it is October 2019 and I am also having an issue. It tells me my login is incorrect and that my session expired. I even reset my password, tried a different browsers, used my phone and tried to log in from an email...NOTHING. Anyone else having issues? Link to comment Share on other sites More sharing options...
tkwbear Posted September 29, 2019 #217 Share Posted September 29, 2019 5 minutes ago, AdinaMarie13 said: I see these reports are from last year about HAL's website. Well it is October 2019 and I am also having an issue. It tells me my login is incorrect and that my session expired. I even reset my password, tried a different browsers, used my phone and tried to log in from an email...NOTHING. Anyone else having issues? Yes, I just tried it. It's likely down, which isn't unusual. However, it HAS been improved slightly. SOMETIMES you can actually change your room number. It's still not as good as the old one, which wasn't anything special either. Link to comment Share on other sites More sharing options...
Kamloops50 Posted September 29, 2019 #218 Share Posted September 29, 2019 1 hour ago, AdinaMarie13 said: I see these reports are from last year about HAL's website. Well it is October 2019 and I am also having an issue. It tells me my login is incorrect and that my session expired. I even reset my password, tried a different browsers, used my phone and tried to log in from an email...NOTHING. Anyone else having issues? I found that my browser was blocking pop ups of the HAL site. Once I allowed pop ups the site worked properly. Link to comment Share on other sites More sharing options...
Maya_C Posted September 29, 2019 #219 Share Posted September 29, 2019 33 minutes ago, Kamloops50 said: I found that my browser was blocking pop ups of the HAL site. Once I allowed pop ups the site worked properly. I allowed pop-ups, but it still didn't work. It tells me my session expired and I must log in again. When I do that, I see "unable to reach server." Anyone else having that problem? Thanks in advance for any suggestions. ~Maya Link to comment Share on other sites More sharing options...
canadarocks Posted September 29, 2019 #220 Share Posted September 29, 2019 (edited) Both Holland America & Princess websites are not operational right now. Edited September 29, 2019 by canadarocks Link to comment Share on other sites More sharing options...
FlorenceItaly Posted September 29, 2019 #221 Share Posted September 29, 2019 7 minutes ago, Maya_C said: I allowed pop-ups, but it still didn't work. It tells me my session expired and I must log in again. When I do that, I see "unable to reach server." Anyone else having that problem? Thanks in advance for any suggestions. ~Maya Same here! Link to comment Share on other sites More sharing options...
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