firefly333 Posted September 17, 2018 #351 Share Posted September 17, 2018 I have tried different browsers, but just cannot get to the booking site for Royal Caribbean on their web site. Is it me, or does their booking site have issues? any tips ? I was just asking above and see its not just me, Ill erase my question. I tried several times over the past weeks and thought wa my tablet. Link to comment Share on other sites More sharing options...
jandj1224 Posted September 17, 2018 #352 Share Posted September 17, 2018 Anyone else having issues. Tried yesterday and it wasn't loading properly and running slow and today won't even open. Link to comment Share on other sites More sharing options...
Rare Ukigirl Posted September 17, 2018 #353 Share Posted September 17, 2018 Mine is working fine, just checked. Try again and if not, call them. Link to comment Share on other sites More sharing options...
Merion_Mom Posted September 17, 2018 #354 Share Posted September 17, 2018 Anyone else having issues. Tried yesterday and it wasn't loading properly and running slow and today won't even open. Change browsers. Link to comment Share on other sites More sharing options...
CruisingLover Posted September 17, 2018 #355 Share Posted September 17, 2018 Hi I've been trying, actually for a couple of months now, to research cruises for next July/August and when I put in any filters (month, place etc) nothing comes up. But then sometimes only the fine print stuff shows up. I don't have exact dates, ship or destination so I was wanting to see what's out there (like I have always done in the past) but I cannot seem to get any information. What am I doing wrong?? Link to comment Share on other sites More sharing options...
swoopy2110 Posted September 17, 2018 #356 Share Posted September 17, 2018 Try a different browser or call them. Their site is horiffic. Link to comment Share on other sites More sharing options...
Rare broberts Posted September 17, 2018 #357 Share Posted September 17, 2018 Do you get a message like "We've searched the globe and couldn't . . ."? Link to comment Share on other sites More sharing options...
CruisingLover Posted September 17, 2018 #358 Share Posted September 17, 2018 Do you get a message like "We've searched the globe and couldn't . . ."? Yes! Link to comment Share on other sites More sharing options...
CruisingLover Posted September 17, 2018 #359 Share Posted September 17, 2018 Ok. On my end anyway, it looks like RCCL doesn't like Chrome so I'll have to use Explorer Link to comment Share on other sites More sharing options...
Garmy44 Posted September 17, 2018 #360 Share Posted September 17, 2018 Ok. On my end anyway, it looks like RCCL doesn't like Chrome so I'll have to use Explorer Try clearing cache. Works wonders on bad sites. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
SRF Posted September 17, 2018 #361 Share Posted September 17, 2018 Use anonymous mode. With browser highlighted, hit CRTL-SHFT- N at the same time. It will open a new browser, with a little spy guy in the upper left corner. No cookies, no history, like a totally clean new browser. Link to comment Share on other sites More sharing options...
Rare broberts Posted September 18, 2018 #362 Share Posted September 18, 2018 Yes! The message generally means that the filter criteria somehow exclude all cruises. You might try a Clear All then reapplying the criteria one by one. Link to comment Share on other sites More sharing options...
firefly333 Posted September 18, 2018 #363 Share Posted September 18, 2018 You and every other person that uses their site. If you really don't like it, cruise another line. lol, well so far Ive found out the site doesnt like chrome ... still cant pretend to book, i hadnt even gotten to thoughts on if i cant book i will have trouble printing out my boarding pass. Link to comment Share on other sites More sharing options...
BobInPa Posted September 19, 2018 #364 Share Posted September 19, 2018 I am having a problem accessing Cruise Planner using Chrome on a Windows 8.1 Desktop. When I click on Cruise Planner under My Upcoming Cruises I get: This site can’t be reached secure.royalcaribbean.com unexpectedly closed the connection. This method of accessing Cruise Planner using Chrome works fine on my Android Phone, Android Tablet, Fire Tablet and Chromebook. Now, while reading this it sounds like a first world problem but really is a vision problem. The little guys can’t compare to my 27” monitor. Does anyone have any ideas on how to fix this? Link to comment Share on other sites More sharing options...
Clarea Posted September 19, 2018 #365 Share Posted September 19, 2018 ... Does anyone have any ideas on how to fix this? Use Internet Explorer or Firefox. Link to comment Share on other sites More sharing options...
BobInPa Posted September 19, 2018 #366 Share Posted September 19, 2018 Use anonymous mode. With browser highlighted, hit CRTL-SHFT- N at the same time. It will open a new browser, with a little spy guy in the upper left corner. No cookies, no history, like a totally clean new browser. Incognito/Anonymous Mode worked great. Now I can see again. Thanks! Link to comment Share on other sites More sharing options...
kootz Posted September 19, 2018 #367 Share Posted September 19, 2018 Am I the only one having problems on the RCCL website? I cannot see my reservation, I cannot log in? Anyone else having issues? Link to comment Share on other sites More sharing options...
karen_g Posted September 19, 2018 #368 Share Posted September 19, 2018 Am I the only one having problems on the RCCL website? I cannot see my reservation, I cannot log in? Anyone else having issues? I also cannot log in. I’m giving it another 10 minutes and I’ll try again. Their website is ALWAYS problematic. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
sharpasice Posted September 19, 2018 #369 Share Posted September 19, 2018 Am I the only one having problems on the RCCL website?I cannot see my reservation, I cannot log in? Anyone else having issues? I am having terrible issues this morning. First it said your acct is now locked...I was on the cruise planner at the time and when I tried to get back in it said try again later cannot access right now. So I waited about 20-30 mins & tried again....couldn't get on with Chrome, Microsoft edge or even on my Royal app....the app looks like I never even used it! I called & aside from having the most difficult time understanding the person I spoke to, I got no info at all except a backdoor to get in ...HOWEVER, that back door led to a page that was old and still had items in my shopping cart that I already paid for so I left that page and now cannot get in. I am sure they are having IT problems ...AGAIN! Link to comment Share on other sites More sharing options...
grest Posted September 20, 2018 #370 Share Posted September 20, 2018 haven't been able to access my cruise planner in two weeks Link to comment Share on other sites More sharing options...
SRF Posted September 20, 2018 #371 Share Posted September 20, 2018 For the 57th time. If you account shows locked, try again in an hour or two. If still locked, you will need to call to get it unlocked. To access your reservation, DO NOT SIGN IN. Use the Already Booked link on the home page, and enter your information. Make sure that any time you are logged in, you Log Out before leaving. Link to comment Share on other sites More sharing options...
fredflint Posted September 23, 2018 #372 Share Posted September 23, 2018 The issue with browsers can be varied. Chrome does not support older and less secure features that are still used. Internet Explorer from a desktop should work at pretty much every site. Firefox would be me second option. Phones and tablet browsers are also specialized due to the operating system same for chromebook. Sent from my VS995 using Forums mobile app Link to comment Share on other sites More sharing options...
rwd4395 Posted September 24, 2018 #373 Share Posted September 24, 2018 WORST diet in the industry:mad: Link to comment Share on other sites More sharing options...
fishbonz Posted September 24, 2018 #374 Share Posted September 24, 2018 Trying to do a booking BUT can't get anything to show up after choose port and month and year ?????? or is it just ME. Link to comment Share on other sites More sharing options...
Tulsacoker Posted September 24, 2018 #375 Share Posted September 24, 2018 nope have had same issue for the past week. finally it worked and booked our next cruise Link to comment Share on other sites More sharing options...
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