Rare Presto2 Posted August 22, 2023 #49151 Share Posted August 22, 2023 40 minutes ago, Son of Anarchy said: I used that address to complain regarding the wrong amount of FCC being applied to a booking as I just couldn't resolved promptly with the call centre. Sorted in less than two weeks. A few months later, I raised a complaint regarding incidents on Arvia. Sent it to the usual customer service email address, although I did BCC it to the Executive correspondence just in case. Took them the 28 days (after taking 3 bank holidays into account) to get back to me with a satisfactory outcome. Was dealt with by someone at the following email address: arvia.guestsupport@carnivalukgroup.com. Am guessing if we wanted to ask something specific for Britannia we just replace the arvia bit? Will give it a go and just let them know our concerns. Back to Bob Marley now.... 3 little birds on my doorstep .... 😉 2 Link to comment Share on other sites More sharing options...
kruzseeka Posted August 22, 2023 #49152 Share Posted August 22, 2023 10 hours ago, kalos said: Yes I hope Sharon is on the mend now after such a painful incident . Also credit where it's due to @Host Hattie for looking after the board as well as her own Cunard, on top of her own personal and working life, well done that woman .🙂 Lots of posters seem to have drifted away and I hope @kruzseeka is keeping well.🙂 Thank you Kalos - so kind of you to think of me. Yes, still lurking - I read the board often and like everyone else really appreciate your musings, giving me many a smile! 🤗 I still post occasionally - mainly if I think I have anything to contribute to a discussion on other threads and also seeking advice/info from fellow travellers (having just booked an Arcadia cruise I'm a bit alarmed by some of what I'm reading about recent reviews about that.😲) I don't usually add to the general chat thread although I do enjoy reading how everyone is getting on and realize how much the support means to many of you. It's great that the network is there and so valued. Tbh I really don't think I have a lot to say - apart from testing the waters more recently with a couple of cruises, things are pretty quiet here. And as we don't eat out much no pics of sumptuous meals to add!!!!! 😂 We enjoy getting down to the beach hut (when its not pouring or blowing a hooley) so simple pleasures but there's quite a community down there so it keeps us going - always something to chat about! 😉 Best wishes to all. You take care Kalos - and keep well. 🤗 20 1 Link to comment Share on other sites More sharing options...
zap99 Posted August 22, 2023 #49153 Share Posted August 22, 2023 4 hours ago, grapau27 said: I hope I have got it right @Dermotsgirl Happy anniversary. It is our 42nd wedding anniversary today and I believe yours too. Happy anniversary. We look forward to the pics of your special meal, or are you off on another cruise. 2 1 Link to comment Share on other sites More sharing options...
grapau27 Posted August 22, 2023 #49154 Share Posted August 22, 2023 1 minute ago, zap99 said: Happy anniversary. We look forward to the pics of your special meal, or are you off on another cruise. Pauline was at work today so we will celebrate together tomorrow. 4 Link to comment Share on other sites More sharing options...
grapau27 Posted August 22, 2023 #49155 Share Posted August 22, 2023 4 minutes ago, kruzseeka said: Thank you Kalos - so kind of you to think of me. Yes, still lurking - I read the board often and like everyone else really appreciate your musings, giving me many a smile! 🤗 I still post occasionally - mainly if I think I have anything to contribute to a discussion on other threads and also seeking advice/info from fellow travellers (having just booked an Arcadia cruise I'm a bit alarmed by some of what I'm reading about recent reviews about that.😲) I don't usually add to the general chat thread although I do enjoy reading how everyone is getting on and realize how much the support means to many of you. It's great that the network is there and so valued. Tbh I really don't think I have a lot to say - apart from testing the waters more recently with a couple of cruises, things are pretty quiet here. And as we don't eat out much no pics of sumptuous meals to add!!!!! 😂 We enjoy getting down to the beach hut (when its not pouring or blowing a hooley) so simple pleasures but there's quite a community down there so it keeps us going - always something to chat about! 😉 Best wishes to all. You take care Kalos - and keep well. 🤗 Nice to hear from you and I'm happy to hear you are well and regularly at your beach hut mixing with friends. 7 1 Link to comment Share on other sites More sharing options...
grapau27 Posted August 22, 2023 #49156 Share Posted August 22, 2023 1 hour ago, Josy1953 said: Happy Aniversary Graham & Pauline, I hope that you have had a lovely day. Thank you Josy. Link to comment Share on other sites More sharing options...
kalos Posted August 22, 2023 #49157 Share Posted August 22, 2023 15 minutes ago, kruzseeka said: Thank you Kalos - so kind of you to think of me. Yes, still lurking - I read the board often and like everyone else really appreciate your musings, giving me many a smile! 🤗 Well you was the first poster who responded to me as a new poster over 12 years ago . Time fly's by and as Graham said great to hear from you and having fun with your beach hut . Hope your Arcadia cruise goes well and carefree for you ,great to hear from you . Best wishes and take care 8 1 Link to comment Share on other sites More sharing options...
Rare Eglesbrech Posted August 22, 2023 #49158 Share Posted August 22, 2023 37 minutes ago, kruzseeka said: Thank you Kalos - so kind of you to think of me. Yes, still lurking - I read the board often and like everyone else really appreciate your musings, giving me many a smile! 🤗 I still post occasionally - mainly if I think I have anything to contribute to a discussion on other threads and also seeking advice/info from fellow travellers (having just booked an Arcadia cruise I'm a bit alarmed by some of what I'm reading about recent reviews about that.😲) I don't usually add to the general chat thread although I do enjoy reading how everyone is getting on and realize how much the support means to many of you. It's great that the network is there and so valued. Tbh I really don't think I have a lot to say - apart from testing the waters more recently with a couple of cruises, things are pretty quiet here. And as we don't eat out much no pics of sumptuous meals to add!!!!! 😂 We enjoy getting down to the beach hut (when its not pouring or blowing a hooley) so simple pleasures but there's quite a community down there so it keeps us going - always something to chat about! 😉 Best wishes to all. You take care Kalos - and keep well. 🤗 Nice to hear from you. Glad all is well with you. 6 1 Link to comment Share on other sites More sharing options...
Rare Presto2 Posted August 22, 2023 #49159 Share Posted August 22, 2023 All children and adults rescued from that cable car .. I am just so pleased. What a nightmare and how brave are the people to go out and help them. Good news for tonight 14 Link to comment Share on other sites More sharing options...
kruzseeka Posted August 22, 2023 #49160 Share Posted August 22, 2023 40 minutes ago, kalos said: Well you was the first poster who responded to me as a new poster over 12 years ago . Time fly's by and as Graham said great to hear from you and having fun with your beach hut . Hope your Arcadia cruise goes well and carefree for you ,great to hear from you . Best wishes and take care And I bet you that was on the Thompson board 😁. We had some fab cruises with them - great itineraries, port intensive, well organised fly/cruises often with their own reps/coaches in port and on board - fantastic entertainment (10 different production shows in 2 weeks, showteam doing late live cabarets, sail aways etc) and a Filipino crew like no other! Fab memories. Time moves on, products change but we really valued that introduction to cruising. We've been happy with P&O for many years now though not immune to the niggles which are often talked about on here. But it's an 'on balance' decision when selecting a cruise and we're just pleased we can still go!!!! Thanks for the good wishes - just got my fingers crossed they've cracked the problem of serving hot meals on Arcadia before we go! 😘 8 Link to comment Share on other sites More sharing options...
Purdey16 Posted August 22, 2023 #49161 Share Posted August 22, 2023 A big Happy Anniversary to Graham and Pauline I’m a bit late in this message but have a wonderful anniversary day tomorrow what ever you do 🥂🍾💐 4 Link to comment Share on other sites More sharing options...
Snow Hill Posted August 23, 2023 #49162 Share Posted August 23, 2023 23 hours ago, zap99 said: So if I am rude to some person trying to scam my money ,I get put in their black list for abusing their staff?. .. Result. I seem to be on the black list for scammers, answering the phone with “hola quien esta llamando” seems to have made them think it’s a Spaniard answering the phone as we rarely get any scam calls now on the land line. (For non Spanish speakers, that is “Hello, who is calling”) 7 1 Link to comment Share on other sites More sharing options...
kalos Posted August 23, 2023 #49163 Share Posted August 23, 2023 15 hours ago, grapau27 said: Thank you Gill. Pauline has been at work today so we will celebrate together tomorrow. Graham x Enjoy your day out together should you decide to venture out . Once again congrats to the pair of you 😀 1 1 Link to comment Share on other sites More sharing options...
kalos Posted August 23, 2023 #49164 Share Posted August 23, 2023 13 hours ago, kruzseeka said: And I bet you that was on the Thompson board 😁 Who could forget those in depth discussions we had with @stevedeccaman about his "Sonic Screwdrivers "🙃🤣🤣 1 Link to comment Share on other sites More sharing options...
Rare twotravellersLondon Posted August 23, 2023 #49165 Share Posted August 23, 2023 18 hours ago, kalos said: To Graham and Pauline , hope you have many more ! 😀😀😀 And so say us! 5 1 Link to comment Share on other sites More sharing options...
mrsgoggins Posted August 23, 2023 #49166 Share Posted August 23, 2023 14 hours ago, grapau27 said: Pauline was at work today so we will celebrate together tomorrow. Wishing you both a lovely day today and maybe a lovely meal to celebrate 🥂 2 1 Link to comment Share on other sites More sharing options...
Rare Eglesbrech Posted August 23, 2023 #49167 Share Posted August 23, 2023 39 minutes ago, Snow Hill said: I seem to be on the black list for scammers, answering the phone with “hola quien esta llamando” seems to have made them think it’s a Spaniard answering the phone as we rarely get any scam calls now on the land line. (For non Spanish speakers, that is “Hello, who is calling”) These scammers really annoy me. My phone is for my use not for them to pester me. We have not had many calls recently as I have a blocker that you can just press a button once you establish it is probably a scammer. the problem is that new ones always come along and some of them are so plausible. It’s dreadful but I am now so cynical about any unknown callers. I do like your approach. 3 Link to comment Share on other sites More sharing options...
Snow Hill Posted August 23, 2023 #49168 Share Posted August 23, 2023 26 minutes ago, Eglesbrech said: These scammers really annoy me. My phone is for my use not for them to pester me. We have not had many calls recently as I have a blocker that you can just press a button once you establish it is probably a scammer. the problem is that new ones always come along and some of them are so plausible. It’s dreadful but I am now so cynical about any unknown callers. I do like your approach. On a wet winter’s day a few years ago, I managed to string along one of these “you have had an accident” callers, feeding them fictitious information, they then got wind of what I was doing, I had a load of expletives and then they hung up.. 😂 4 Link to comment Share on other sites More sharing options...
zap99 Posted August 23, 2023 #49169 Share Posted August 23, 2023 2 hours ago, Snow Hill said: I seem to be on the black list for scammers, answering the phone with “hola quien esta llamando” seems to have made them think it’s a Spaniard answering the phone as we rarely get any scam calls now on the land line. (For non Spanish speakers, that is “Hello, who is calling”) With mobiles I have an android and DW an iPhone. She gets spam calls, I don't. Even the spammers don't want to speak to me.🤔 2 3 Link to comment Share on other sites More sharing options...
kalos Posted August 23, 2023 #49170 Share Posted August 23, 2023 21 minutes ago, Snow Hill said: On a wet winter’s day a few years ago, I managed to string along one of these “you have had an accident” callers, feeding them fictitious information, they then got wind of what I was doing, I had a load of expletives and then they hung up.. 😂 We had one, I was talking with my Dad and one of his mates who had his mobile with him when it rang . "Hi we are ??? windows and have a great sale and if you buy today I can offer you ..." Dads mate interjected " are you physic I'm sat here with my pals ,talking of replacing our windows ! " After telling him we also were looking for replacement windows ,the guy seemed very happy and kindly offered us a bulk discount . He hung up and never got back to us once it came to our location ,which was three static caravans in Cleethorpes 🙃 13 Link to comment Share on other sites More sharing options...
bobstheboy Posted August 23, 2023 #49171 Share Posted August 23, 2023 Happy anniversary Graham and Pauline. Looking forward to your food phots 😁😁 1 Link to comment Share on other sites More sharing options...
kalos Posted August 23, 2023 #49172 Share Posted August 23, 2023 Just scrolling through latest posts on various CC threads and came across a post that has been resurrected eight years later 😲 Is this a record or do they date back further ? 2 Link to comment Share on other sites More sharing options...
terrierjohn Posted August 23, 2023 #49173 Share Posted August 23, 2023 1 hour ago, Snow Hill said: On a wet winter’s day a few years ago, I managed to string along one of these “you have had an accident” callers, feeding them fictitious information, they then got wind of what I was doing, I had a load of expletives and then they hung up.. 😂 I have done similar and strangely enough it does seem to have reduced scam callers quite considerably. Perhaps they do run a black list. Link to comment Share on other sites More sharing options...
grapau27 Posted August 23, 2023 #49174 Share Posted August 23, 2023 Lunch today. 16 Link to comment Share on other sites More sharing options...
indiana123 Posted August 23, 2023 #49175 Share Posted August 23, 2023 Just wondering if this is local or widespread. My friend ordered 79 items from Morrisons Home Delivery and 38 were missing. It was all the staples missing ie butter, veg, chicken etc £79 worth (refunded). A lot of fresh stuff missing too, but she got all her tins and packets The poor delivery man said she wasn't the only one, there were others. He had no idea what is going on. Very odd. Link to comment Share on other sites More sharing options...
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