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CRUISE REFUND RECEIVED

Twogreynomads

By Twogreynomads,
in P&O Cruises ( UK )

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Grando

Grando

Posted
Posted
12 minutes ago, grapau27 said:

 

Hopefully you don't have much longer to wait Doreen.

Graham

 

Thank you!

Forgot to say they also asked for "Amount paid directly to the agent and any proof of this as possible" Maybe I should have added a bit for interest accrued!

Doreen

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grapau27

grapau27

Posted
Posted
3 hours ago, Grando said:

Thank you!

Forgot to say they also asked for "Amount paid directly to the agent and any proof of this as possible" Maybe I should have added a bit for interest accrued!

Doreen

That's exactly what I had to tell them.

Make clear the deposit you paid as well as the balance paid and total paid because my refund didn't include my deposit so I had to email again and my deposit payment came 4 days later.

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AndyMichelle

AndyMichelle

Posted
Posted

Are you lot still going on about email addresses... 

 

Oh, by the way, both my refunds were back on the card today!!!! 

 

Swiftly followed by a message from P&O saying we will receive a cheque within 7 days... 

 

Very pleased, but the incompetence is astounding... 

 

Andy 

 

 

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grapau27

grapau27

Posted
Posted (edited)
8 minutes ago, AndyMichelle said:

Are you lot still going on about email addresses... 

 

Oh, by the way, both my refunds were back on the card today!!!! 

 

Swiftly followed by a message from P&O saying we will receive a cheque within 7 days... 

 

Very pleased, but the incompetence is astounding... 

 

Andy 

 

 

Andy that is excellent news.

I am really pleased for you.

Maybe the cheque is compensation for your wait.😃🍺👍

Edited by grapau27
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terrierjohn

terrierjohn

Posted
Posted
12 minutes ago, AndyMichelle said:

Are you lot still going on about email addresses... 

 

Oh, by the way, both my refunds were back on the card today!!!! 

 

Swiftly followed by a message from P&O saying we will receive a cheque within 7 days... 

 

Very pleased, but the incompetence is astounding... 

 

Andy 

 

 

Congratulations Andy, so happy for you and Michelle.

But I really think that P&O customer service should be put out of its misery, and replaced by a fully functioning AI one.

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Adawn47

Adawn47

Posted
Posted
19 minutes ago, AndyMichelle said:

Are you lot still going on about email addresses... 

 

Oh, by the way, both my refunds were back on the card today!!!! 

 

Swiftly followed by a message from P&O saying we will receive a cheque within 7 days... 

 

Very pleased, but the incompetence is astounding... 

 

Andy 

 

 

So pleased for you both. Your patience was rewarded.👍

Avril 

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mercury7289

mercury7289

Posted
Posted
16 minutes ago, AndyMichelle said:

Are you lot still going on about email addresses... 

 

Oh, by the way, both my refunds were back on the card today!!!! 

 

Swiftly followed by a message from P&O saying we will receive a cheque within 7 days... 

 

Very pleased, but the incompetence is astounding... 

 

Andy 

 

 

 

At last! you can get back to living,

 

But you may well have withdrawal symptoms?

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AndyMichelle

AndyMichelle

Posted
Posted
12 minutes ago, kalos said:

You got there at last Andy ! 🏁

 

Just a matter of me getting my deposit off you for our cruise ship for the Weymouth sailing :classic_unsure::classic_biggrin:

12 minutes ago, kalos said:

You got there at last Andy ! 🏁

 

Just a matter of me getting my deposit off you for our cruise ship for the Weymouth sailing :classic_unsure::classic_biggrin:

I will do a Bacs, then send you a cheque all in about 90 days. 

You will need to email everyone, get lied to and fobbed off and I will make an announcement after about 60 days quoting unprecedented times.. 

I hope that is OK,. 

Andy 

 

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jeanlyon

jeanlyon

Posted
Posted
31 minutes ago, AndyMichelle said:

Are you lot still going on about email addresses... 

 

Oh, by the way, both my refunds were back on the card today!!!! 

 

Swiftly followed by a message from P&O saying we will receive a cheque within 7 days... 

 

Very pleased, but the incompetence is astounding... 

 

Andy 

 

 

Andy, that just beggars belief.  I am so pleased for you and Michelle.  Personally we have had a wonderful week.  Got our refunds.  The dog has finally tested negative for heartworm (rescued from Spain) and we have had our chimney repaired by two of the best workmen I have ever come across.

 

xx

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AndyMichelle

AndyMichelle

Posted
Posted
16 minutes ago, terrierjohn said:

Congratulations Andy, so happy for you and Michelle.

But I really think that P&O customer service should be put out of its misery, and replaced by a fully functioning AI one.

Thanks John, it is one less worry. 

Andy 

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AndyMichelle

AndyMichelle

Posted
Posted
Just now, jeanlyon said:

Andy, that just beggars belief.  I am so pleased for you and Michelle.  Personally we have had a wonderful week.  Got our refunds.  The dog has finally tested negative for heartworm (rescued from Spain) and we have had our chimney repaired by two of the best workmen I have ever come across.

 

xx

Thanks Jean. 

Glad your doggie is OK and it's nice to hear about quality workmen. 

Andy 

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AndyMichelle

AndyMichelle

Posted
Posted
14 minutes ago, mercury7289 said:

 

At last! you can get back to living,

 

But you may well have withdrawal symptoms?

I got stressed about 3 weeks in when I convinced myself nobody would get a refund as the government would change the law, but after that I managed to keep calm. 

Andy 

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grapau27

grapau27

Posted
Posted
10 minutes ago, AndyMichelle said:

I will do a Bacs, then send you a cheque all in about 90 days. 

You will need to email everyone, get lied to and fobbed off and I will make an announcement after about 60 days quoting unprecedented times.. 

I hope that is OK,. 

Andy 

 

Lol.

Sounds familiar 👍🤣🍺

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AndyMichelle

AndyMichelle

Posted
Posted
36 minutes ago, grapau27 said:

Andy that is excellent news.

I am really pleased for you.

Maybe the cheque is compensation for your wait.😃🍺👍

That would be nice Graham, but it was just another fob off that shows they really are in a pickle. 

Andy 

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