No RoyalUp Invite?

[Kjr5155]

Hi Everyone, 

 

We are leaving in less than 30 days and have not received into about RoyalUp for our sailing. We are opted in for RCI marketing emails and can't find anything within the Cruise Planner. I have also entered my last name and reservation number into the RoyalUp website and it says to make sure there are no errors and my sailing is less than 30 days out (both are correct). 

 

I tried calling customer service but they seem to be clueless and keep telling me its "invite only for those on the marketing emails" but then immediately confirm my correct email address IS opted in. 

 

Any ideas? I definitely don't want to miss out. 

 

Thanks!

[HicksRA]

Same here. I’ve got a Sept 12th booking that I never got an invite for and get the same message if I put the info in on the Website. 
There’s several GS and OS still open and I can’t bid on them.

I called and was told the same, that it’s done by an outside entity and nothing they can do. 

😣

Edited September 2, 2021 by HicksRA

[RFerrington]

BC, not everyone got an invitation for RoyalUp.  Not sure how it is working now.

[livingonthebeach]

Try this link putting in your info

https://www.royalcaribbean.com/booked/cruise-room-upgrade

[island lady]

I got one the next day after paying off my cruise.  

 

Horribly overpriced minimum bid.  No takers here.  😉 

[Kjr5155]

9 minutes ago, livingonthebeach said:

Try this link putting in your info

https://www.royalcaribbean.com/booked/cruise-room-upgrade

I tried. It comes back with "Please ensure your sailing is within the next 30 days
Please ensure there are no errors in the information you entered"

I know how to spell my last name (haha) and we are 28 days from sailing. 😕

[molly361]

7 minutes ago, Kjr5155 said:

I tried. It comes back with "Please ensure your sailing is within the next 30 days
Please ensure there are no errors in the information you entered"

I know how to spell my last name (haha) and we are 28 days from sailing. 😕

Try a different browser

[Ashland]

Just now, molly361 said:

Try a different browser

True, the link worked for me but my sailings are too far out.

[Biker19]

1 hour ago, Kjr5155 said:

Any ideas?

Some sailings may not be eligible and some TAs (if you booked with them) don't participate - both of those would give the same error, along with technical issues as mentioned above.

[Jam0610]

Ours came today. Sailing on Liberty Oct 31, 2021. Already sent in our bid.

Guess we will see what happens.

 

[jet228]

I just got mine today for my Sept 10th sailing on FOTS