RCCL new Diamond Lounge Policy?

[Don Pedro]

I think the name Suite Lounge gives the answer.

 

Isn't it amazing how easy it is to ignore the obvious.

[Blizzard54]

Sounds to me you are all for C&A members bumping out Suite Guests.

 

I think Royal should set Status by $ spent with Royal. Easy to track.

 

 

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Would that be on a per cruise basis or over one's lifetime?

[cruisenfever]

No bottle water [emoji97]

 

 

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We've used our vouchers at any of the bars on board with no problem.

[Milwaukee Eight]

For a start

 

Casino gives a royalty when you spend loads

 

Park West and photo labs are private run as is shopping. Why should they give you a discount.

 

That leaves dining, which is overpriced in the first place. Ask how many would use it if they didn't get the free one.

 

Not every ship has flow rider, so that's a flaw

 

Drink package, they are trying in every corner of the ship to sell them, not cheapen them.

 

 

 

I'm sure I will have some of this wrong, so apologies in advance

 

 

 

3 drinks with a few hours of free drinks which they state what drink you can have isn't the b all and end all.

 

Nice perk but the lounge for breakfast and to use during the day for a bit peace and quiet with a cup of coffee is a better perk for me.

 

 

 

Let me answer for your for a start

 

Who is asking for a discount?

 

The Casino gives discounted cabins. Points based on what one pays for their cabin. If Casino comps it, no points.

 

Trust me, Royal is making something off Park West and the shops and photos.

 

Your the perfect example why it should be by $ spent. We seldom eat in MDR and happen to enjoy the speciality restaurants. You only go if it’s free. You feel the drinks and drink packages are too expensive, we don’t. So if you were running a business, who would be more valuable to Royal?

 

Someone with 700 pts certainly deserves to be P. Many did it the hard way while others chased the points.

 

We are Diamond and will be D+ shortly. I will always say, want Suite perks, book Suites.

 

 

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[Milwaukee Eight]

Would that be on a per cruise basis or over one's lifetime?

 

 

 

Once it’s implemented, lifetime. If they gave one point per $1000 spent on everything Royal, do you think you would be ahead?

 

 

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[Milwaukee Eight]

While Clelebrity is not rewarding customers with points for on board spend they certainly are giving vastly different amounts of points based on the cabin category that you book.

 

 

 

Stateroom CategoryClub Points Earned per Night

 

Inside/Ocean View2

 

Veranda3

 

Concierge Class/AquaClass[emoji768]5

 

Sky Suite8

 

Celebrity, Signature or Royal Suite12

 

Reflection or Penthouse Suite18

 

 

 

That would be a good start.

 

 

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[LMaxwell]

Almost 3000 posts and no actual change to Royal's policy; just adhering to their published policy on the website. My 3 year old is going to love the DL next month

[lucymorgan]

It is unfortunate but someone might be on their first cruise in a suite and although they paid extra for the suite Pinnacles have been loyal for many years, cruising many times on RC ships spending a lot of money.

 

More than unfortunate for RCI - if the high paying suite guest feels they didn't get what they paid for, they will go elsewhere. RCI will surely have an eye on future revenue, not just past revenue.

[Maraprince]

No worries since neither my husband nor I drink alcohol and the only time I visit a lounge is during the day for a cup of coffee.

 

 

There are more passengers like yourself who also do not drink alcohol and would only get a cup of coffee or a bottle of water from the lounge vs. others who drink in the lounge and also use the vouchers.

 

To even the playing field, you should be allowed to select which benefits you want -- speciality coffee, soft drinks or alcohol. The cost of coffee/soft drinks is way less than alcoholic beverages.

 

MARAPRINCE

[Blizzard54]

Once it’s implemented, lifetime. If they gave one point per $1000 spent on everything Royal, do you think you would be ahead?

 

 

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Probably not that is setting a ridiculously high price per point. When the Pinnacle level was set is was 100 cruises. There would not be too many P's that would have spent $700,000 to get there. There would probably not too many that would think it was ever possible so it would have the effect of more people cruising with other lines instead of being loyal to Royal.

[grapau27]

Probably not that is setting a ridiculously high price per point. When the Pinnacle level was set is was 100 cruises. There would not be too many P's that would have spent $700,000 to get there. There would probably not too many that would think it was ever possible so it would have the effect of more people cruising with other lines instead of being loyal to Royal.

I agree.

Suites already get double points compared to other cabins per night and I'm sure the vast majority of people are happy with the very fair current loyalty scheme.

If people spend thousands of dollars on board it is for their own personal pleasure only which is reward enough for them but don't then expect additional perks because you have overindulged and treated yourself.

[bigeck]

Let me answer for your for a start

 

Who is asking for a discount?

 

The Casino gives discounted cabins. Points based on what one pays for their cabin. If Casino comps it, no points.

 

Trust me, Royal is making something off Park West and the shops and photos.

 

Your the perfect example why it should be by $ spent. We seldom eat in MDR and happen to enjoy the speciality restaurants. You only go if it’s free. You feel the drinks and drink packages are too expensive, we don’t. So if you were running a business, who would be more valuable to Royal?

 

Someone with 700 pts certainly deserves to be P. Many did it the hard way while others chased the points.

 

We are Diamond and will be D+ shortly. I will always say, want Suite perks, book Suites.

 

 

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A loyalty benefit is a discount given in an other way of payment.

Off course Royal is making money from Park West and the shopping.

It's run similar to a franchise. That's why the duty free doesn't seem like duty free. The shops like Michael Kors are no cheaper than they are at home, but people on holiday have money and feel good. That's when they buy.

You just need to watch the sales in the promenade. Some bargains, but mostly junk.

I think they have the price structure pretty much correct. If they make the drinks package cheaper, they risk having a ship full of drunks. If they increase the price, it won't sell.

Internet is a money maker. Take it or leave it. Modern culture is that a lot can't live without it.

I think they will look at the levels, as a lot are making Diamond very quickly

[bigeck]

Probably not that is setting a ridiculously high price per point. When the Pinnacle level was set is was 100 cruises. There would not be too many P's that would have spent $700,000 to get there. There would probably not too many that would think it was ever possible so it would have the effect of more people cruising with other lines instead of being loyal to Royal.

Very true.

If they do try and tweek the levels, they must be careful as there is a lot of competition and cheaper options available

[ericfromri]

Probably not that is setting a ridiculously high price per point. When the Pinnacle level was set is was 100 cruises. There would not be too many P's that would have spent $700,000 to get there. There would probably not too many that would think it was ever possible so it would have the effect of more people cruising with other lines instead of being loyal to Royal.

 

 

 

That is why a lot of pinnacles earned it by taking these two day cruises when they announced the changes we’re going to take affect

 

 

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[grapau27]

That is why a lot of pinnacles earned it by taking these two day cruises when they announced the changes we’re going to take affect

 

 

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Thats a good point but if it was the rules then they didn't do anything wrong.

Some people book suites to get double C&A points but that is the current rules which are fairer.

[icsys]

Almost 3000 posts and no actual change to Royal's policy; just adhering to their published policy on the website. My 3 year old is going to love the DL next month

But it seems lots of people can't help but offer lots of suggestions on how the benefits could be diluted :mad:

Edited March 16, 2018 by icsys

[icsys]

It is unfortunate but someone might be on their first cruise in a suite and although they paid extra for the suite Pinnacles have been loyal for many years, cruising many times on RC ships spending a lot of money.

More than unfortunate for RCI - if the high paying suite guest feels they didn't get what they paid for, they will go elsewhere. RCI will surely have an eye on future revenue, not just past revenue.

It is quite possible that a 'first time cruiser' who sailed in a suite may not sail again with RCI in any case.

[icsys]

Suites already get double points compared to other cabins per night and I'm sure the vast majority of people are happy with the very fair current loyalty scheme.

If people spend thousands of dollars on board it is for their own personal pleasure only which is reward enough for them but don't then expect additional perks because you have overindulged and treated yourself.

Exactly...

(y)

[grapau27]

It is quite possible that a 'first time cruiser' who sailed in a suite may not sail again with RCI in any case.

Exactly what i was thinking.

[Milwaukee Eight]

Probably not that is setting a ridiculously high price per point. When the Pinnacle level was set is was 100 cruises. There would not be too many P's that would have spent $700,000 to get there. There would probably not too many that would think it was ever possible so it would have the effect of more people cruising with other lines instead of being loyal to Royal.

 

 

 

It matters not where one sets the $ per points. If you set it at $500, just means $1000 would get two points instead of one. Nearly same net effect.

 

 

 

 

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[Milwaukee Eight]

There are more passengers like yourself who also do not drink alcohol and would only get a cup of coffee or a bottle of water from the lounge vs. others who drink in the lounge and also use the vouchers.

 

 

 

To even the playing field, you should be allowed to select which benefits you want -- speciality coffee, soft drinks or alcohol. The cost of coffee/soft drinks is way less than alcoholic beverages.

 

 

 

MARAPRINCE

 

 

 

There is already a beverage package for non alcohol which includes specialty coffee and soft drinks.

 

 

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[Milwaukee Eight]

More than unfortunate for RCI - if the high paying suite guest feels they didn't get what they paid for, they will go elsewhere. RCI will surely have an eye on future revenue, not just past revenue.

 

 

 

A lot don’t understand, that it’s this quarter that matters. Past revenue is just that, in the past. It no longer matters.

 

How much $ you bring in today and tomorrow, not what you made yesterday. Yesterday is gone and soon will today.

 

 

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[Biker19]

Internet is a money maker. Take it or leave it. Modern culture is that a lot can't live without it.

It may or may not be. I think the recent price increase was to discourage use as much as raise revenue. Due to the limited BW at sea, the performance may be getting bad enough that RCI wants to limit how many folks connect. One way to do that is to raise prices.

[grapau27]

It may or may not be. I think the recent price increase was to discourage use as much as raise revenue. Due to the limited BW at sea, the performance may be getting bad enough that RCI wants to limit how many folks connect. One way to do that is to raise prices.

Although we are D+ we have never used the free or any ship internet.

My UK phone contract allows me to make calls and use the internet and when i get a country's phone signal i will connect to that.

[Don Pedro]

It is quite possible that a 'first time cruiser' who sailed in a suite may not sail again with RCI in any case.

 

Very true but if the suite experience is great enough chances are much better that they will cruise again. If, however, they pay really big bucks for a suite and can't get a seat in the Concierge Lounge chances decrease.