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for the update - Hotel Director on  Symphony of the Seas is Nibu Sayed. Between him and Captain Rick in charge,  SOS was a perfect week for me and DH. We just got off Symphony Jan. 19.

Edited by BEENSAILING
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On 9/19/2018 at 11:46 AM, CAT GIRL said:

I just updated the worksheet. Santiago Scarone is back on the Mariner as of Sept 17th.

 

On 11/6/2018 at 8:39 AM, jamon said:

thanks for the info.................

 

On 9/19/2018 at 11:46 AM, CAT GIRL said:

I just updated the worksheet. Santiago Scarone is back on the Mariner as of Sept 17th.

Santiago Scarone is on Navigator, as of Dec 21! Going home during dry dock and he’ll be back sometime in June!

wife and son, where on board with him! Meet them on Oasis in 2010....

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  • 5 weeks later...
  • 2 weeks later...
3 minutes ago, travelgoddess1 said:

 

According to a friend who is currently onboard Serenade, Marc Rook got off mid-cruise and Giovanni ??? is now Hotel Director.  no other details, sorry.

Oh wow - he was so good - don't know Giovanni - the last night of our cruise March 4 he was still there - sorry to see him go

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1 minute ago, insulationbabe said:

Oh wow - he was so good - don't know Giovanni - the last night of our cruise March 4 he was still there - sorry to see him go

 

He may just be on special assignment, early vacation, who knows?  I will try to find out when I board on Friday.

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1 hour ago, island lady said:

Anyone know if Robert is still HD on Radiance?  He was from Vancouver and enjoyed the Alaska runs near his home. 

Robert is currently relieve HD on Jewel, trying all his best to re-motivate and cheer-up the crew from terrible micro-management from Maurice as we see it from a passenger standpoint

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1 hour ago, cgncruiser said:

Robert is currently relieve HD on Jewel, trying all his best to re-motivate and cheer-up the crew from terrible micro-management from Maurice as we see it from a passenger standpoint

 

Thanks for the info.  

 

He was one of the best, and was hoping to see him again on next Radiance Alaska cruise... oh well.  

 

John Denton (formerly from Majesty) was one of our favorites too.  I forget where he went.  

Edited by island lady
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18 hours ago, RFerrington said:

As recently as last Christmas/NY, John Denton (best HD in the fleet, IMO) was still on Grandeur.

 

Thanks, I was wondering if he may have gone to Grandeur.  I sure hope he is still on on board next year when we go in September.  🙂  

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5 hours ago, island lady said:

 

Thanks, I was wondering if he may have gone to Grandeur.  I sure hope he is still on on board next year when we go in September.  🙂  

He's actually been there for quite a while.  I was very surprised to see him still there when we went back at Christmas.  I was very GLAD, but surprised.

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On 3/12/2019 at 10:37 AM, cgncruiser said:

Robert is currently relieve HD on Jewel, trying all his best to re-motivate and cheer-up the crew from terrible micro-management from Maurice as we see it from a passenger standpoint

 

On 3/12/2019 at 12:18 PM, island lady said:

 

Thanks for the info.  

 

He was one of the best, and was hoping to see him again on next Radiance Alaska cruise... oh well.  

 

John Denton (formerly from Majesty) was one of our favorites too.  I forget where he went.  

 

Robert is on the Jewel until April 23. 

 

His next ship is the Serenade, but I believe that he has vacation between. 

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On 3/12/2019 at 1:37 PM, cgncruiser said:

Robert is currently relieve HD on Jewel, trying all his best to re-motivate and cheer-up the crew from terrible micro-management from Maurice as we see it from a passenger standpoint

 

Bingo!  My observation as well!

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30 minutes ago, Arzeena said:

 

Bingo!  My observation as well!

 

We were on Jewel from Oct. 24 to Dec. 15, 2018.  When arrived, Peter Dimitrov had left for Oasis & Robert was filling.  Robert was great (has similar management style) - did not change anything.  As soon as Maurice took over for crossing on November 5th - we all noticed the difference like night & day.   Changes in officer/staff attitudes, cut backs/removal of C&A perks, eg. no more sail away parties, no wine with consecutive cruiser lunches, meal with officer cut backs, etc.   We all agreed on the ship, that Maurice was all about the "bottom line".  We luv the Jewel and were booked for the March 29th crossing but decided to cancel that one.

NJ 

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