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johnjen

The Royal Caribbean "Security Photo" Conundrum

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Here we go again with the check-in process and the PITA "security photo" deal where we have to upload a "specifically formatted 960x960" photo of ourselves. I've tried scanning or re-taking our original passport photos with no success. Is there any advice to offer on this or should we just wait until actual check in and let them take the darn pics themselves? They seriously could make this process easier.

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Just let them take the photo when you get to the port....what's the big deal.

 

It's like the self check out lanes.....I don't work here 😉

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I just went through this last night. What my husband and I did is found a room in our house that happen to have off white walls and good lighting. He took a picture of me and I took a picture of him. I sent them to my email, saved to my computer and then uploaded them to the check in process. We just made sure to stand back a little bit when taking the pictures so that when you upload at least your shoulders and full head and face are in the picture. We had no issues doing this before or this time either. If you need anymore help with it give me a shout. 

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10 minutes ago, aimcat said:

I just went through this last night. What my husband and I did is found a room in our house that happen to have off white walls and good lighting. He took a picture of me and I took a picture of him. I sent them to my email, saved to my computer and then uploaded them to the check in process. We just made sure to stand back a little bit when taking the pictures so that when you upload at least your shoulders and full head and face are in the picture. We had no issues doing this before or this time either. If you need anymore help with it give me a shout. 

Ugh, now it's sounding more like they need to have passport photo parameters - no biggy, I'll try it when we book our next cruise, or wait for check-in, but it was nice to just upload pics we had already.

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Posted (edited)

They take almost anything now.    For our  cruise last Feb. wifey and I took a head shot against a yellow wall.  They accepted it.  Friends we sailed with cut and pasted their faces from a party shot, with all kinds of stuff in the background.  They accepted it.  

 

As as others have said, they’ll take your pic way the port when you get there.  So if you have any trouble just do that. 

 

 

Edited by zdad59

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1 minute ago, not-enough-cruising said:

Just have them take the picture at check in, it takes 2 seconds 

 

^^^ Wrong ^^^!!!  it took me about 10 seconds.....:classic_wink:

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22 minutes ago, aimcat said:

I just went through this last night. What my husband and I did is found a room in our house that happen to have off white walls and good lighting. He took a picture of me and I took a picture of him. I sent them to my email, saved to my computer and then uploaded them to the check in process. We just made sure to stand back a little bit when taking the pictures so that when you upload at least your shoulders and full head and face are in the picture. We had no issues doing this before or this time either. If you need anymore help with it give me a shout. 

 

Same. Except I took a picture of my spare passport photo (I had 2 done at CVS) under a small light. If you can upload the picture through a computer, that is probably easier.

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Someone needs to create a perfectly formatted photo of the president of RC, post it here, and then we can all use that photo to get past the check-in issue.

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9 minutes ago, resjes said:

 

Same. Except I took a picture of my spare passport photo (I had 2 done at CVS) under a small light. If you can upload the picture through a computer, that is probably easier.

This is what I did for my son's photo since he's away at college and I guess didn't want to send mom a selfie 🙂

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I've only done this twice and both times was just a selfie in front of a lightly colored wall.

 

Accepted, no issues.  At the pier, I just walk aboard the ship.

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1 hour ago, aimcat said:

I just went through this last night. What my husband and I did is found a room in our house that happen to have off white walls and good lighting. He took a picture of me and I took a picture of him. I sent them to my email, saved to my computer and then uploaded them to the check in process. We just made sure to stand back a little bit when taking the pictures so that when you upload at least your shoulders and full head and face are in the picture. We had no issues doing this before or this time either. If you need anymore help with it give me a shout. 

Sounds like a plan for those of us who wanted to knock out the whole process. We might just let them take our pics at the port because, regardless, they'll still want to do it all over again anyway.

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1 hour ago, ShillyShally said:

Ugh, now it's sounding more like they need to have passport photo parameters - no biggy, I'll try it when we book our next cruise, or wait for check-in, but it was nice to just upload pics we had already.

Yeah, it used to be so easy. Now, they're getting stupid.

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1 minute ago, johnjen said:

Yeah, it used to be so easy. Now, they're getting stupid.

And it isn't like the photo that pops up on their terminals getting on/off the ship or shopping look that close to you even if you uploaded a crystal clear passport worthy photo.  I do understand the pixel requirement and perhaps light background but if it's a clear photo that can easily identify someone, at least have it as a placeholder until they retake at port (as it may be easier to have some photo for those departure ports with facial recognition).

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sounds like people are worrying too much about it.  We just took pics against a white wall and uploaded them.  If they don't like em, I'm sure they'll retake em, no big deal.

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53 minutes ago, Host Clarea said:

Someone needs to create a perfectly formatted photo of the president of RC, post it here, and then we can all use that photo to get past the check-in issue.

Close enough?

 

image.jpeg.3ce23f201947a8fc59fe2abcbd12a05c.jpeg

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Just now, Biker19 said:

Close enough?

 

Thanks, I'll save a link to that photo.

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We did this recently for our May cruise.  We took pictures of each other against a white door.  I cropped them on the computer, and they turned out too big for the boarding pics.  So,  I just took the originals and centered them into the little circles they have when you upload them from the computer onto their form.  It was accepted and very easy.  In other words, they size the pics for you.  It was easy to do with pictures through the computer.  The last time we did this we were in Barcelona for the Harmony and they just scanned our Set Sail passes and basically waved us onto the ship.  Hoping it will be that smooth in Vancouver on the Ovation.

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Wait and do it at the port.  If they do not like the photo they took,  they will just take another one.  Happened to my friend.  Guess she moved or photo didn't show correctly.

 

 

MARAPRINCE

 

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7 minutes ago, Host Clarea said:

 

Thanks, I'll save a link to that photo.

Use this one instead - the last one was not the right size.

 

I have confirmed that this will work - I used it for my Ovation sailing check in photo for next month.

 

 

Michael-Bayley-on-Anthem5.jpg

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I just took a selfie next to a wall.  The lady checking us in commented on how good they were and wanted to know who took them.

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