mitz18 Posted December 11, 2019 #1 Share Posted December 11, 2019 Booked on Connie for Sept 2020. Today X's website shows no (zero) sailings for her from April 2020 to April 2021? Checked my account on line and voyage still shows. One hopes it's just the normal website issues/problems, but strange all the Connie voyages for a year are gone....... Link to comment Share on other sites More sharing options...
rachiem Posted December 11, 2019 #2 Share Posted December 11, 2019 (edited) Does anyone know why no Constellation sailings are showing between Apr 2020 and Apr 2021? We have a sailing booked for Sept 2020 and this has now dropped off my planner... Hopefully this is just a blip on the Celebrity website? Edited December 11, 2019 by rachiem Link to comment Share on other sites More sharing options...
rachiem Posted December 11, 2019 #3 Share Posted December 11, 2019 haha...you pipped my topic at the post by a couple of minutes...I've noticed this too??!! Link to comment Share on other sites More sharing options...
rachiem Posted December 11, 2019 #4 Share Posted December 11, 2019 PS, I'm in the UK, so it's the UK site too 1 Link to comment Share on other sites More sharing options...
mitz18 Posted December 11, 2019 Author #5 Share Posted December 11, 2019 2 minutes ago, rachiem said: PS, I'm in the UK, so it's the UK site too Sorry, beat you by 1 minute. I'm reaching out to X to see what I can find. Hopefully someone in the IT department just pushed the wrong button. Link to comment Share on other sites More sharing options...
rachiem Posted December 11, 2019 #6 Share Posted December 11, 2019 Just now, mitz18 said: Sorry, beat you by 1 minute. I'm reaching out to X to see what I can find. Hopefully someone in the IT department just pushed the wrong button. I really hope so, as we have all our excursions, flights and hotels booked in Venice and Verona, all non-refundable. Link to comment Share on other sites More sharing options...
mitz18 Posted December 11, 2019 Author #7 Share Posted December 11, 2019 The rep does not know but says he thinks they are working on it. Then asked me if I wanted to book a cruise on the Constellation. I said, how can I book something I cannot see? He said "I understand". Lovely. I'm going with the presumption that someone hit the "delete" button instead of the "post" button for all Connie voyages. Will check back later with fingers crossed. Link to comment Share on other sites More sharing options...
rachiem Posted December 11, 2019 #8 Share Posted December 11, 2019 Thanks for the update. Our cruise was definitely there this morning. Hopefully an IT issue 😳 Link to comment Share on other sites More sharing options...
DiamondDiva Posted December 11, 2019 #9 Share Posted December 11, 2019 Just checked mine for our January 2021 out of Tampa and it is still there. Hope it is just a computer hiccup for you! Link to comment Share on other sites More sharing options...
rachiem Posted December 11, 2019 #10 Share Posted December 11, 2019 Gosh, I hope so as we have everything booked around it Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted December 11, 2019 #11 Share Posted December 11, 2019 We have a March 2021 out of Tampa still showing. Link to comment Share on other sites More sharing options...
amyr Posted December 11, 2019 #12 Share Posted December 11, 2019 Our October transatlantic into Tampa is still showing on my planner, but it's not searchable on the Celebrity website as a cruise that's bookable. I was just starting to think about flights over, but I think now I'll hold off for a week or so. Link to comment Share on other sites More sharing options...
awhfy Posted December 11, 2019 #13 Share Posted December 11, 2019 Our March 2021 Touch Canal out of Tampa is still there Link to comment Share on other sites More sharing options...
jelayne Posted December 11, 2019 #14 Share Posted December 11, 2019 Not sure why OP and I aren't seeing anything for the Connie and some are.. We are booked for Jan 2021 Touch the Canal and I am not seeing it. Looked for the March Touch the Canal & I don't see it either. The Connie is due to go in for revolutionizing in April, 2020 and to start cruises on 5/24/20. Maybe they are adjusting the schedule for the revolution and until that timing is set they pulled all cruises. We were booked on the last cruise before the Eclipse was scheduled to go in for the updating and a couple of months ago X moved the revolution for the Eclipse from Nov 2020 to March 2021. Maybe something similar is going on with the Connie. Link to comment Share on other sites More sharing options...
amyr Posted December 11, 2019 #15 Share Posted December 11, 2019 21 minutes ago, jelayne said: Not sure why OP and I aren't seeing anything for the Connie and some are.. We are booked for Jan 2021 Touch the Canal and I am not seeing it. Looked for the March Touch the Canal & I don't see it either. The Connie is due to go in for revolutionizing in April, 2020 and to start cruises on 5/24/20. Maybe they are adjusting the schedule for the revolution and until that timing is set they pulled all cruises. We were booked on the last cruise before the Eclipse was scheduled to go in for the updating and a couple of months ago X moved the revolution for the Eclipse from Nov 2020 to March 2021. Maybe something similar is going on with the Connie. Is your cruise listed in your Planner after you sign in? I think everybody that's booked can probably still see their cruises on the Planner, but if you exit the planner and just try to search nothing shows up from about April '20 to April '21. I check individual cruises I'm booked on searching by ship, by date, by departure city - Nothing. Hopefully it's just a computer glitch, but it may well be something like what you said happened to you with Eclipse. Time will tell I guess. Link to comment Share on other sites More sharing options...
rachiem Posted December 11, 2019 #16 Share Posted December 11, 2019 I’m trying to not panic and hope it’s a glitch as we have just booked all our flights, hotels for 4 nights and excursions which are all non refundable 😳 Link to comment Share on other sites More sharing options...
Rare WNcruiser Posted December 11, 2019 #17 Share Posted December 11, 2019 It’s always a bad sign when a sailing disappears as it’s usually a charter, but I have never seen a ship disappear for many months. Hoping it’s just an IT error that will be fixed soon. Can’t imagine they would be changing her itineraries around with less than a years notice. Link to comment Share on other sites More sharing options...
HFX Posted December 11, 2019 #18 Share Posted December 11, 2019 I wonder when they will let them go? Its only a matter of time with the 18 new ships on order between their lines. Average life span of 30 years, so after 20, its time to sell while it still has some value. Hopefully this does not happen but I won't book an older ship too far out. Hopefully they would not leave people out in the cold! Anyone want to buy it? https://www.yachtworld.com/boats/2002/cruise-ship-2038-passengers--stock-no-s2348-3016926/ Link to comment Share on other sites More sharing options...
DebInAntigua Posted December 11, 2019 #19 Share Posted December 11, 2019 Yep, an entire year is gone! We're booked for a Dec 2020 holiday cruise and I booked for 2 reasons: 1) Great Sky Suite launch prices when they moved to Tampa and released that new schedule 2) It was going to be revolutionized for the improved suite experience earlier in 2020. Even if our cruise dates and itinerary don't change, if the dry dock changes to be after Dec 2020, I'll be raising a stink with X to get our non-refundable deposit back in full. That's not the suite experience we booked. 1 Link to comment Share on other sites More sharing options...
DebInAntigua Posted December 11, 2019 #20 Share Posted December 11, 2019 If they were considering selling Connie, wouldn't they remove everything after a certain date, not just 1 year? Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #21 Share Posted December 12, 2019 We are booked out of Tampa for Jan 2021. ( great suite price) They just re did the Connie itins making Tampa a homeport so it wpuld be strange for them to re-do them again. I always wonder why the reps are not properly informed so they can answer customers who see website changes,! Link to comment Share on other sites More sharing options...
DebInAntigua Posted December 12, 2019 #22 Share Posted December 12, 2019 Ack... there are also cruises disappearing for other M-class ships too. WTH is going on? Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #23 Share Posted December 12, 2019 I T gremlins? Link to comment Share on other sites More sharing options...
ipeeinthepool Posted December 12, 2019 #24 Share Posted December 12, 2019 Inventory management Link to comment Share on other sites More sharing options...
wrk2cruise Posted December 12, 2019 #25 Share Posted December 12, 2019 Summit sailings are a bit different. They were supposed to come out last week for winter 2021-2022 season. The were out for a couple of hours then pulled back. The Connie sailings that are missing had been selling to the public for months before going missing today. Link to comment Share on other sites More sharing options...
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