Holland falls behind

[iancal]

We consider ourselves fortunate.  Very seldom getting any hard copy mail from any cruise line and very minimal cruise line email.  That suits us down to the ground.  

[cruisegirl]

4 hours ago, Crazy For Cats said:

Try Holland America Line.  They post very often and is where you can see Seth.

Thanks. That helps as there are several groups. 

[NapTown Jim]

10 hours ago, twodjs said:

Seth Wayne is the Holland America brand ambassador and is very active on facebook with weekly trivia, virtual tours, guest speakers, etc. and is very engaging. Now you know where to find social media activity for HAL. Funny that we are Elite + on Celebrity and we've never received any communications from Celebrity about trivia, games, or anything else. To say HAL is doing nothing is very unfair. Sounds like they simply need to expand their reach.

 

My wife and I enjoy playing his trivia every week.  I hope when this mess is over that they continue this with Seth or someone else if he's busy.  Maybe put their cruise directors on a rotation to take turns running trivia.

[mcrcruiser]

11 hours ago, twodjs said:

Seth Wayne is the Holland America brand ambassador and is very active on facebook with weekly trivia, virtual tours, guest speakers, etc. and is very engaging. Now you know where to find social media activity for HAL. Funny that we are Elite + on Celebrity and we've never received any communications from Celebrity about trivia, games, or anything else. To say HAL is doing nothing is very unfair. Sounds like they simply need to expand their reach.

Same here we are Elite+  with Celebrity * not a e-mail or snail mail .Nothing at all 

[mcrcruiser]

38 minutes ago, iancal said:

We consider ourselves fortunate.  Very seldom getting any hard copy mail from any cruise line and very minimal cruise line email.  That suits us down to the ground.  

We get a lot of e-mails from Carnival Casino rates & this is the line we far less used vs HAL ,Princess ,Celebrity ,& Royal Caribbean 

[idiebabe]

38 minutes ago, NapTown Jim said:

 

My wife and I enjoy playing his trivia every week.  I hope when this mess is over that they continue this with Seth or someone else if he's busy.  Maybe put their cruise directors on a rotation to take turns running trivia.

I play Trivia, too, with Seth on Tuesdays and Wednesday Wine.  Have also enjoyed all his "Guests" such as Gus, Captain Timmers, VP Charlie Ball, and Stan showing the progress of the Rotterdam, etc.   

 

I also hope they continue this with Seth!  

[iancal]

We are also elite on Celebrity.  And something else on Princess.

 

Few emails from either.  No snail mail.  

 

Perfect!

[bennybear]

37 minutes ago, iancal said:

We are also elite on Celebrity.  And something else on Princess.

 

Few emails from either.  No snail mail.  

 

Perfect!

It’s easy to opt out or in,  but since your focus is on land trips I’m sure it’s perfect.  Just curious how many years since you last cruised?  Or been on HAL? 
We get few emails from Princess as it’s been awhile with them.  

[albingirl]

Deleting emails seems to be my new hobby.  I prefer to have no emails concerning cruises, since I wish to know only when my ship will sail.

[iancal]

I suspect that we opted out.  We usually do opt out of vendor emails.

 

The only ones we have not opted out of are Celebrity's last minute Tuesday specials, RCI's Tuesday specials, and last minutes on Princess.   Though we have not seen any of these since covid hit of course.

Edited April 1, 2021 by iancal

[ski ww]

9 hours ago, richwmn said:

posted yesterday on the Holland America Blog

https://www.hollandamerica.com/blog/ships/ms-rotterdam/ramping-up-to-rotterdam-a-sneak-peek-at-the-ships-art-collection/

 

Thanks for posting the link. I guess the love of art is in the eye of the beholder, not really my cup of tea. 

[Dismomx5]

I'm surprised no one has mentioned the Hal@Home emails. Concerts (Lincoln Centre in your Living Room), history/documentary type videos, drinks and things with the wine steward, bartender etc.

[newtocruiseinblue]

Speaking of HAL and social media - I read this announcement from HAL on twitter today - can’t believe no one is talking about it.

[Mary229]

Just now, newtocruiseinblue said:

Speaking of HAL and social media - I read this announcement from HAL on twitter today - can’t believe no one is talking about it.

April’s. Fools, gotta be

[Mary229]

2 hours ago, Dismomx5 said:

I'm surprised no one has mentioned the Hal@Home emails. Concerts (Lincoln Centre in your Living Room), history/documentary type videos, drinks and things with the wine steward, bartender etc.

They were plentiful last year but have  become infrequent 

[newtocruiseinblue]

3 minutes ago, Mary229 said:

April’s. Fools, gotta be

It is 😂😂 Thank goodness

[AV8rix]

12 hours ago, richwmn said:

posted yesterday on the Holland America Blog

https://www.hollandamerica.com/blog/ships/ms-rotterdam/ramping-up-to-rotterdam-a-sneak-peek-at-the-ships-art-collection/

 

 

12 hours ago, Cruise Suzy said:

Here's a link to yesterday's post. At the bottom are links to the previous Rotterdam posts,

 

Ramping Up to Rotterdam: A Sneak Peek at the Ship's Art Collection - Holland America Blog

The only Rotterdam update that interests me is the confirmed and chiseled-in-stone date of the inaugural sailing.  Final payment for us folks who are booked is in about a month.

Edited April 1, 2021 by Av8rix

[Mary229]

2 minutes ago, newtocruiseinblue said:

It is 😂😂 Thank goodness

Well if they did do that we would always be able to spot our ship!

[rkacruiser]

11 hours ago, Gail & Marty sailing away said:

It is hard to make everyone happy ...

 

Truly so.  But, why do I receive little information from HAL, Princess, or Carnival (I get more from them than the other two) and receive copious amount of ads/brochures, online as well as hard copies, from Oceania, Regent, and Viking?  Companies that I have never expressed to them any interest in cruising with them.

 

The current CCL shareholder reports clearly state, if one reads it thoroughly, that the Corporation is depending more on the support of past guests  when cruising is able to return and is not depending upon "new cruisers".  

 

The lack of frequent contact by HAL and the Mariner Society has been an on-going issue for some time.  

[leerathje]

12 hours ago, sofietucker said:

I guess one difference between the lines marketing is that Celebrity reaches out--we get at least one email a day, with a link to their Instagram posts or whatever, where with HAL we hear nothing at all. I read those monthly Captain Albert blog posts too, but I have to go in search of them. One would never know they exist, he told us about them on the P-dam's final voyage. I had no idea they have a FB page. Never heard of Seth before.

 

I get an email from HAL at least once a week....and yesterday I got a 31 page brochure all about Alaska cruises for 2022.

 

L.

 

[Tampa Girl]

On 4/1/2021 at 8:12 AM, mame42 said:

Frankly, the only communications that I want to receive from HAL or any other cruise line are fact based info and updates on itineraries, dates, covid protocols, etc.  Please don't clutter my FB page or inbox with human interest stories, quizzes, trivia, or anything else.  

 

Nor recipes of jambalaya???  BTW, you were right, several years ago - it is best cooked on the range, not in the oven.  I am a convert.

[Mary229]

So I spoke too soon.  I was at the HAL site earlier today testing price differences for various promotions and I did a few test bookings and left.  
 

sure enough a few hours later I got one of those “did you forget something” emails. This was a new marketing approach from HAL.  I usually only get those when I shop at department stores.  

[kiwimum]

40 minutes ago, Mary229 said:

So I spoke too soon.  I was at the HAL site earlier today testing price differences for various promotions and I did a few test bookings and left.  
 

sure enough a few hours later I got one of those “did you forget something” emails. This was a new marketing approach from HAL.  I usually only get those when I shop at department stores.  

I have received phone calls from my personal cruise person after searching on line.   Have never used a specific individual to book before.  This has been going on for well over a year.

[navybankerteacher]

On 4/1/2021 at 6:54 PM, newtocruiseinblue said:

Speaking of HAL and social media - I read this announcement from HAL on twitter today - can’t believe no one is talking about it.

SUCKER!!!!!!

[knittinggirl]

I'm furious with HAL.  I got my TA to send the internet form to change our 2021 Alaska to 2022.  It appeared, then got cancelled (BY HAL).  No refunds, no contact.  They'd better fix it.  They stand to lose a lot more than they owe me.

 

They cancelled on 3/19/21, but the deadline to submit the form was 3/31.  Everything had to go through the TA.