Health Questionnaire

[Bigbob7777]

I leave Saturday on the edge.  The check in process said I will need to fill out the health questionnaire 24 hours prior to boarding.  Where do I find this questionnaire?  The check in is closed.

bob

[Ken the cruiser]

Just for future reference, does it say your Check-In is closed on your portable device's (phone) app as well or just when you try to "Manage Reservation" via your account via the website?

[kearney]

I think with Royal you fill that out on the app... have you downloaded the Celebrity app... you might see if it is on there.

[upwarduk]

Go on to the App There are 3 symbols. Choose the one that has s face. It’s the one on the right. Scroll down below the Express pass.There is a Health & Safety section. Press on that and there are a number of questions to answer the day before you cruise. 

[C-Dragons]

43 minutes ago, Bigbob7777 said:

I leave Saturday on the edge.  The check in process said I will need to fill out the health questionnaire 24 hours prior to boarding.  Where do I find this questionnaire?  The check in is closed.

bob

The Health questionnaire will only show up on your X app 24 hours prior to boarding, per X.

Edited July 1, 2021 by C-Dragons

[39august]

So what do you do if you don't have access to the app?  Guess I should call X and ask. 

[wrk2cruise]

Probably have to go to the slow line at the port and fill it out.

[C-Dragons]

Just now, wrk2cruise said:

Probably have to go to the slow line at the port and fill it out.

We were required to do on line check in through the X App, where we also chose our boarding time slot. We will have to complete the health questionnaire through the App as well.

[wrk2cruise]

Yes but there are going to be some people like the previous poster who don't have access to the app.  There will be another way but they want everyone to use the app to streamline the process at the port.  It sounded like they completed everything else for the Xpass on the website.  I don't believe the health questionnaire will be available on the website.

[C-Dragons]

8 minutes ago, wrk2cruise said:

Yes but there are going to be some people like the previous poster who don't have access to the app.  There will be another way but they want everyone to use the app to streamline the process at the port.  It sounded like they completed everything else for the Xpass on the website.  I don't believe the health questionnaire will be available on the website.

Then that will be a problem that X needs to fix, because in order to complete the online check in and be cleared to board, the health questionnaire must be completed 24 hours prior to arrival at the Pier.

[wrk2cruise]

Like everything else with Celebrity wording is very poor.  It's within 24 hrs of boarding, it doesn't go live on the app until 24 hrs out.   I guess if poster wants to understand their choices they should call Celebrity but I'm sure they would be accommodated at the pier.   Out.

[opa&oma]

55 minutes ago, 39august said:

So what do you do if you don't have access to the app?  Guess I should call X and ask. 

Download the app.

[maggie.1008]

I am having problems with the App. I have a Alaska cruise in August but the App will only show my Apex cruise in November. Anyone else have this problem ?

[itzfitz2]

1 hour ago, maggie.1008 said:

I am having problems with the App. I have a Alaska cruise in August but the App will only show my Apex cruise in November. Anyone else have this problem ?

I had that issue as well until I looked on the app and clicked on "link a missing reservation" at the bottom of the screen that shows your other cruise in November.  Click on that and add your Alaska cruise info.

[graphicguy]

2 hours ago, 39august said:

So what do you do if you don't have access to the app?  Guess I should call X and ask. 

You should be able to download the app if you can post here from your computer or mobile device.  That's where you'll answer your Health Questionnaire.  If not, I would think if you go to the pier without answering the health questionnaire first you may end up going through the dicey unvaccinated route.

[Bigbob7777]

I found it on the app.  Forgot that I must use it for this purpose.  Thanks to all.

happy cruisin!

bob

[qoap24]

You are required to download the mobile app prior to sailing

• Access your digital boarding pass
• Answer the health questions on the app the day before your sailing
• Board safely, quickly, and with confidence

This shows up on our checkin page. 

 

 

 

[Dolebludger]

Good Heavens! I have to be computer literate to conveniently cruise X?  Then , we’d better not book. A cruise.

[sn2792]

10 hours ago, maggie.1008 said:

I am having problems with the App. I have a Alaska cruise in August but the App will only show my Apex cruise in November. Anyone else have this problem ?

I had to sign off the app and log back in to get it to update with my new cruises.

[GTVCRUISER]

Can anyone tell me what questions they ask on the form ?