hillbillycruisers Posted April 22, 2022 #1 Share Posted April 22, 2022 Just curious...Is the purser's desk open 24 hours...or very late/very early? It seems EVERY cruise we go on with Carnival, we get charges tacked on to our room that are bogus, and of course must go to the P.D. to get these charges removed. Its always been taken care of with no hassles, but I would rather go when there isnt a line if possible. Not sure if this is the norm...or if we are just unlucky...but out of eight cruises on Carnival, only one did not have extra charges added. We will be on the Vista, if that matters. Thanks 🙂 Link to comment Share on other sites More sharing options...
Rare shof515 Posted April 22, 2022 #2 Share Posted April 22, 2022 yes they are open 24/7 Link to comment Share on other sites More sharing options...
ObstructedView2 Posted April 22, 2022 #3 Share Posted April 22, 2022 29 minutes ago, hillbillycruisers said: Just curious...Is the purser's desk open 24 hours...We will be on the Vista Carnival Vista Ship Features & Public Areas Located @: https://help.goccl.com/app/answers/detail/a_id/1587 🙂 Link to comment Share on other sites More sharing options...
Rare ontheweb Posted April 22, 2022 #4 Share Posted April 22, 2022 1 hour ago, shof515 said: yes they are open 24/7 Good to know, and I bet if you are an early riser that they are not busy at all in the early morning hours. 1 Link to comment Share on other sites More sharing options...
Pyxie Posted April 22, 2022 #5 Share Posted April 22, 2022 I know that they are open around 1am because I had to stop by there around that time on my last cruise. Link to comment Share on other sites More sharing options...
Rare 1025cruise Posted April 22, 2022 #6 Share Posted April 22, 2022 On some ships, due to staff shortages the guest services desk is closed in the middle of the night. Link to comment Share on other sites More sharing options...
Moviela Posted April 22, 2022 #7 Share Posted April 22, 2022 5 hours ago, 1025cruise said: On some ships, due to staff shortages.... My company calls it "Staffing issues" but basically means your getting less because HR cannot find anyone to work for close to nothing. 1 Link to comment Share on other sites More sharing options...
Rare 1025cruise Posted April 22, 2022 #8 Share Posted April 22, 2022 Well, in the case of the cruise lines, the issue is the processing of visas is heavily delayed. Link to comment Share on other sites More sharing options...
mz-s Posted April 22, 2022 #9 Share Posted April 22, 2022 55 minutes ago, Moviela said: My company calls it "Staffing issues" but basically means your getting less because HR cannot find anyone to work for close to nothing. That may be the case for your company but for Carnival they have access to a functionally unlimited labor supply, but the US is not issuing visas as quickly as they need. Link to comment Share on other sites More sharing options...
groundloop Posted April 23, 2022 #10 Share Posted April 23, 2022 22 hours ago, hillbillycruisers said: It seems EVERY cruise we go on with Carnival, we get charges tacked on to our room that are bogus... I haven't had this on EVERY cruise, but have had it happen more than once. One of the problems is that servers in the theatre, comedy club, etc. write down your Sail-n-Sign number on a pad and then punch it in later. They're in a hurry and make mistakes. Carnival needs to invest in scanners for their wait staff, it would save them time and eliminate this hassle for guests. 1 Link to comment Share on other sites More sharing options...
pe4all Posted April 23, 2022 #11 Share Posted April 23, 2022 I have been there as early as 5 am. Link to comment Share on other sites More sharing options...
MalleyCat Posted April 25, 2022 #12 Share Posted April 25, 2022 We were on the Magic 2 weeks ago and it was closed over night, usually opening at 8:00 AM (I think). It did open at 6:00 AM debarkation day, we walked by and the line was super long. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted April 25, 2022 #13 Share Posted April 25, 2022 23 minutes ago, MalleyCat said: We were on the Magic 2 weeks ago and it was closed over night, usually opening at 8:00 AM (I think). It did open at 6:00 AM debarkation day, we walked by and the line was super long. I hope it was for passengers checking charges as opposed to passengers wanting to take off the auto-tips. 1 Link to comment Share on other sites More sharing options...
ProgRockCruiser Posted April 25, 2022 #14 Share Posted April 25, 2022 2 hours ago, ontheweb said: I hope it was for passengers checking charges as opposed to passengers wanting to take off the auto-tips. One could hope so, but that hope would be ill-advised. The vast majority seem to be the "untippers". Link to comment Share on other sites More sharing options...
mondello Posted April 25, 2022 #15 Share Posted April 25, 2022 C'mon dude, why you think they call us the peanut gallery? Just sit at the atrium bar and lob peanuts at 'em. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted April 25, 2022 #16 Share Posted April 25, 2022 3 hours ago, ProgRockCruiser said: One could hope so, but that hope would be ill-advised. The vast majority seem to be the "untippers". Unfortunately, I believe you are correct. 😒 Link to comment Share on other sites More sharing options...
Purvis1231 Posted April 25, 2022 #17 Share Posted April 25, 2022 On 4/23/2022 at 12:19 PM, pe4all said: I have been there as early as 5 am. I did 4am. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted April 26, 2022 #18 Share Posted April 26, 2022 11 hours ago, Purvis1231 said: I did 4am. Has this turned into a contest? 🤣 2 Link to comment Share on other sites More sharing options...
Aplmac Posted April 26, 2022 #19 Share Posted April 26, 2022 On 4/22/2022 at 12:13 PM, ontheweb said: Good to know, and I bet if you are an early riser that they are not busy at all in the early morning hours. That's when I go. NO-one else around... and they're glad to help at that time - not stressed. Link to comment Share on other sites More sharing options...
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